Red Robin Gourmet Burgers and Brews

I got on the Red Robin app a delivery for a burger. They put a pick up instead. I talked to the manager and she was rude and I wanted to cancelled since I couldn’t get it today. At least don’t go to the Red Robin in Clifton Park or a different restraint all together.

Atmosphere: 2

Food: 2

It's Red Robin, you know what you're getting. I've gone here dozens of times over the years and they don't disappoint.

Dietary restrictions: Works well with Tree Nut and Peanut allergies.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Towering Onion Rings, Clucks & Fries, Crispy Fried Pickles

Got seated and waited 15 minutes and no one came to take order. Waving our hands still no one. Got up and left. Will not be back.

Service: 1

We were 1 of two couples in entire restaurant. Kitchen staff throwing food through pass-through window several times at wait staff. Appetizer came out cold waitress never came back till food was served ( it was removed from check ). Meal came out fine. Lack of management in this location.

Atmosphere: 2

Food: 3

Service: 1

Definitely not as good as it used to be. You do not get as many fries with your meal like you used too. Just has aged.

Dietary restrictions: They do have options for celiacs but not great.

Atmosphere: 4

Food: 3

Service: 3

Shrinkflation is hitting this establishment pretty hard, combined with prices constantly going up.

Atmosphere: 4

Food: 3

Service: 4

Red robin is just not what it used to be.

Atmosphere: 3

Food: 3

Service: 4

Burgers used to be good now if rather have burger king than here. onion rings were ok, fried pickles weren't. Fries were inedible because of how much salt were on them. Service was just ok never got asked if I wanted a refill.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Towering Onion Rings

We love eating here. It's always clean and everyone is so friendly... Food is always great... If you're going anytime soon, try the tipsy Santa drink...it is so good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Clucks & Fries, Steak Fries, Root Beer Float, Bacon Cheeseburger, Red Robin Gourmet Cheeseburger, Hamburger, Whiskey River BBQ Chicken Sandwich

Great service, my sandwich was good, waitress was very good to us

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Schroom Burger and sweet potato fries were both cold. Waited 15 minutes once notified ready for pickup. Staff took too long to acknowledge people waiting for their take out or tables. I automatically tip 20% even when just getting a bag handed over. No apologies for the delay. Will not be ordering takeout again from here. This should be a one star rating, would not update.

Food: 1

Service: 1

Our waitress was great but the rest of the experience was terrible. The burgers were overcooked, one was missing items, and the chorizo queso that comes with the lava quest burger was so cold and congealed it didn't move. The broccoli with garlic parm was just their steamed broccoli with melted butter and some cheese. My partner's burger was so heavily peppered that we had to scrap it off just so they could eat it. The only good thing was the waitress and the pretzel appetizer. The guy who delivered our food even said he was supposed to pour the cheese out on my burger but that he wasnt going to and tough luck. For the cost of the food this was a bad experience. I've had better burgers at a dive bar. Not worth the cost.

Atmosphere: 2

Food: 2

Service: 3

Parking: Entrance is around the front of the building so a little bit of a walk from the parking lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Crispy Fried Pickles, Bacon Cheeseburger, Red Robin Gourmet Cheeseburger, Sweet Potato Fries

Definitely not a five star restaurant.. the employee shortage really shows here. Have to wait 10 minutes for a table even tho the place is half empty. Chicken sandwich was always good, now half the size. They make you ask for more fries because they give you hardly any the first time.. better options out there.
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Atmosphere: 4

Food: 4

Service: 4

We came in Thursday around 6:30 wasn’t too busy. Everything was OK. The food was good. The two margaritas we had were overflowing, which caused the rims that were caked in salt to sink into our drinks making them taste like saltwater, so we could really only drink the top half of them. The service was mediocre our server didn’t really check on us, dropped off our food and didn’t say a word. He was very nice but I don’t know if he was new/overwhelmed with the tables he had or just inattentive. I ordered my son a kids milkshake to go from our server about 10 minutes before we cashed out on the ziosk. about 20 minutes go by and nothing at this point, my husband had already been out in the car with my other two kids for 15 minutes. I finally went to the host stand and asked the host if it’s normal for a milkshake to take around 20 to 25 minutes, she said let me go check on that and I’m assuming she went to the bartender who a few minutes later was running her mouth I believe it was something along the lines of “Make it at home for your kid”. What a gem of an employee you’ve got there, I hope she only bartenders and doesn’t serve cause god forbid if she waited on a kid who orders a milkshake from a place that SELLS MILKSHAKES! Also, now it was making sense as to why the milkshake was taking so long because our drinks took just as long if not longer, we actually got our appetizers before our drinks. So if you ever go there and decide you want a drink think again if there’s a heavyset girl with dirty blonde hair and glasses working on the bar. Btw there was maybe two people at the bar so really no excuse as to why everything took so long, I’m assuming this is not a new issue as our server looked irritated with how long our drinks were taking. Probably best to just order to go from here on out, the kitchen did a great job with all of our food.