The Troy store is good but the Clifton Park store has sold us stale good twice. Would not recommend. Staff is also unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Cindy Brown-Shannon
The best cakes/frosting around! Also Tuscan bread, eclairs and muffins are delicious!
Atmosphere: 5
Food: 5
Service: 5
Dana Dana Bobana
I went in and spent $18 on hard mediocre cookies.
I have gone there several times before and it was always good.
I emailed them about this and never heard back.
Poor cookie quality and customer service.
I now go to Bella Napoli where the cookies are fresh and delicious.
Shane White
Great service, old-fashioned Italian cookie shop with cakes as well. Great vibe!
Atmosphere: 5
Food: 5
Service: 5
April McKenzie
Although I do work in the production facility and haven’t tried every single item, I have tried quite a few and they are all delicious. Sugar cookies might be my personal favorite but the classic Fudge Fantasies or Raspberry Drops never get old!
Sarah Haroon
My children love that chocolate chip cookies ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
sean kobel
Great service. Terrible food selection. I'm not from the upstate New York area and thought I might stop and see if it was like the bakeries from home. Boy oh boy was I disappointed. I simply wanted a butter croissant so I asked the worker there if they had it and she said "no, but it's chill vibes". Excuse me? what does that even mean?? I protested, in fact, the vibes were NOT chill because I could not obtain something as simple as a flakey butter treat. I digress, now naturally the next thing my mind goes to is a rainbow cookie, in my mind that is an absolute staple of a bakery and it would be a sin not to have right? right?? WRONG. I asked for a rainbow cookie from the nice lady across the counter and she looked at me like I just told her I witnessed a crack baby do a 360 reverse windmill dunk on a homeless man. Absolute catastrophe. Will not return. Good service though 7/10.
Emily khan
Got a cookie, fudge stuffed cookie, brownie and cake slice. It was pretty good. Although the two women workers had such an attitude I don’t understand why. The crappy dyed blonde hair one was so rude, I asked what flavors the cakes were and she literally snapped the flavored out like tf. And the brown hair girl kept giving me a snotty look. Cookies were good tho ?
Atmosphere: 1
Food: 4
Service: 1
Michael Rosenthal
3 Stale birthday cakes later... and blue or green as the only options for writing a girls name on the cake... I'm convinced this is the leftover location for the main location in Troy... I called the day I got this Stale Cake again for $50... and was told someone would call me back... 3 weeks later... nothing.... it's a shame, we always liked it years ago... but we won't be back... Poor product and poor service at the Clifton Park location... and management the doesn't care...
Atmosphere: 2
Food: 1
Service: 1
michael desimone
Bread is excellent. Pastry offerings are not so good
Best 7 layer chocolate cake anywhere. Nice cookies for my grandson.
Parking: Plenty of parking right in front of the store entrance.
Atmosphere: 5
Food: 5
Service: 5
Joanne Leibert
Great bakery for yummy treats. Too the peanut butter fudge fancies needs a tad more peanut butter.
Food: 5
Service: 5
Recommended dishes: 3 Layer Chocolate Cake with Buttercream Frosting
M E
Amazing Cakes!! I purchased a custom chocolate raspberry cake here for a co-workers retirement party and it was a hit! Everyone commented on how delicious and high quality the cake was. I personally loved it as well. Also great customer service and their hours are very convenient.
Atmosphere: 5
Food: 5
Service: 5
Brigitte T
The staff is always friendly and great, the desserts are always delicious. Ordered a cake here for a party and it was fantastic. Highly recommend.
The Troy store is good but the Clifton Park store has sold us stale good twice. Would not recommend. Staff is also unpleasant.
Atmosphere: 1
Food: 1
Service: 1
The best cakes/frosting around! Also Tuscan bread, eclairs and muffins are delicious!
Atmosphere: 5
Food: 5
Service: 5
I went in and spent $18 on hard mediocre cookies. I have gone there several times before and it was always good. I emailed them about this and never heard back. Poor cookie quality and customer service. I now go to Bella Napoli where the cookies are fresh and delicious.
Great service, old-fashioned Italian cookie shop with cakes as well. Great vibe!
Atmosphere: 5
Food: 5
Service: 5
Although I do work in the production facility and haven’t tried every single item, I have tried quite a few and they are all delicious. Sugar cookies might be my personal favorite but the classic Fudge Fantasies or Raspberry Drops never get old!
My children love that chocolate chip cookies ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Great service. Terrible food selection. I'm not from the upstate New York area and thought I might stop and see if it was like the bakeries from home. Boy oh boy was I disappointed. I simply wanted a butter croissant so I asked the worker there if they had it and she said "no, but it's chill vibes". Excuse me? what does that even mean?? I protested, in fact, the vibes were NOT chill because I could not obtain something as simple as a flakey butter treat. I digress, now naturally the next thing my mind goes to is a rainbow cookie, in my mind that is an absolute staple of a bakery and it would be a sin not to have right? right?? WRONG. I asked for a rainbow cookie from the nice lady across the counter and she looked at me like I just told her I witnessed a crack baby do a 360 reverse windmill dunk on a homeless man. Absolute catastrophe. Will not return. Good service though 7/10.
Got a cookie, fudge stuffed cookie, brownie and cake slice. It was pretty good. Although the two women workers had such an attitude I don’t understand why. The crappy dyed blonde hair one was so rude, I asked what flavors the cakes were and she literally snapped the flavored out like tf. And the brown hair girl kept giving me a snotty look. Cookies were good tho ?
Atmosphere: 1
Food: 4
Service: 1
3 Stale birthday cakes later... and blue or green as the only options for writing a girls name on the cake... I'm convinced this is the leftover location for the main location in Troy... I called the day I got this Stale Cake again for $50... and was told someone would call me back... 3 weeks later... nothing.... it's a shame, we always liked it years ago... but we won't be back... Poor product and poor service at the Clifton Park location... and management the doesn't care...
Atmosphere: 2
Food: 1
Service: 1
Bread is excellent. Pastry offerings are not so good
Restaurantji Recommends
wonderful!
I bought an eclair.
thank you.
Atmosphere: 5
Food: 5
Service: 5
Best 7 layer chocolate cake anywhere. Nice cookies for my grandson.
Parking: Plenty of parking right in front of the store entrance.
Atmosphere: 5
Food: 5
Service: 5
Great bakery for yummy treats. Too the peanut butter fudge fancies needs a tad more peanut butter.
Food: 5
Service: 5
Recommended dishes: 3 Layer Chocolate Cake with Buttercream Frosting
Amazing Cakes!! I purchased a custom chocolate raspberry cake here for a co-workers retirement party and it was a hit! Everyone commented on how delicious and high quality the cake was. I personally loved it as well. Also great customer service and their hours are very convenient.
Atmosphere: 5
Food: 5
Service: 5
The staff is always friendly and great, the desserts are always delicious. Ordered a cake here for a party and it was fantastic. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
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