Dunkin'
35 Utica St, Clinton
(315) 853-5709
Recent Reviews
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this is the worst Dunkin!!!! Everyone has an attitude problem. Stopped to get a coffee before work waited 30 minutes to be served and then another 15 for my coffee. Don’t bother speaking to a manager because she does not care either. Will Take the time to drive to new Hartford where at least if they are busy, they are respectful!
Tried to go here today but the door was locked, only allowed to go through the drive thru. What the heck?!? Nope.
Service young ladies pleasant and efficient!
Atmosphere: 3
Food: 4
Service: 5
Not always smooth. Overall is alright.
Ahhh what could I say, the girl server was nice and sweet, efficient, in and out for a quick 2 cups of medium coffee and one donut. Oh well here's where it gets bad... Coffee Grinds filled the bottom of the cup, coffee was pretty good but the grinds were not expected and did not taste good. Actually ruined it!
Atmosphere: 3
Food: 3
Service: 5
HORRIBLE STAFF. Everyone there is miserable with an attitude, they blatantly ignored me when I asked for a creamer for my coffee, the also didn’t give me an item in my order and when I asked about it who I assume was the manger threw her hands up at me and went “…okay? What do you want me to do about it?” I was in shock at the attitude and disgusting service. I’ve lived in Clinton my entire life, this was the worst service I’ve ever received here.
Atmosphere: 2
Food: 2
Service: 1
This Dunkin is horribly managed
Atmosphere: 1
Service: 1
Went to go and door was locked again !!!!
Waited over 20 mins in drive thru to be waited on by a male employee who was completely not work ready . His hair was greasy , giant dirty over sized hoodie and a not pleasant attitude. As we were leaving out drinks were horrible . Mine tasted like a container of cream and my fiancés tasted like watered down chocolate milk. Completely undrinkable . Threw them out and went to a different one . Because let’s be honest I wasn’t sitting in a drive thru line for another 20 mins. The new crew they have is extremely horrible and act like they don’t want to be there!!!! Horrible horrible horrible ! Just think it only took $20 for our 2 coffees to be made properly ….. and lots of wasted time !!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Easily the worst service imaginable. They sit around doing absolutely nothing, the staff is rude, and half of the time they get your order wrong.
Atmosphere: 1
Food: 3
Service: 1
Almost every day new kids working your drink is always wrong ....coffee smells burned .... And they dont have any donuts left 6 hours before closing .... Love clinton and we need this place but people hire some real help!!!! Key word management!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Past few times I've gone the service has been great. If you have a large vehicle do be cautious using the drive thru. There are very tight turns at this
Atmosphere: 3
Food: 4
Service: 4
This dunkin has gone way downhill over the years. Unfriendly staff, slow times, and terrible tasting coffee will be the reasons I’ll go anywhere else from now on.
This Duncan location is a joke. The employees care more about talking to each other than they do at doing their jobs. I have only ever had one drink made correctly by them in the few years I have lived in the area. I have given an employee a gift card and my debit to use the rest of the gift card and he just charged the entire order to my debit. The one thing I don’t understand that this location does is they lock the doors but allow walk in orders to be placed but offer no alternative way to get your order than wait in their backed up (all the way thru to the entrance) drive thru.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Egg and Cheese
I have given this location a few tries. All of the times I've been here, the floors are dirty, the bathroom is dirty and the inside service is average at best.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Egg and Cheese
This Dunkin’ Donuts has the rudest staff I’ve ever encountered at any Dunkin’ Donuts.
Atmosphere: 1
Food: 5
Service: 1
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