Dunkin'

92 Saratoga St, Cohoes
(518) 233-1811

Recent Reviews

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Bop Beetch

Horrible Horrible Horrible, the place is wonderful but the workers terrible they talk about people business out loud , they swear all types while customers are in the store they talk bad about their customers it says no cell phones but all you see is kids on they cell phones very rude , messed my food up this is not the type of atmosphere I wanna attend !!! This is not the Dunkin you wanna go to I felt as if the bad reviews would have made the place wanna be better but nope same as last years reviews . Oh and may I add stop having your employees make tiktoks ! Especially when I hear vulgar language!! Get a better manager or hire better employees …

Atmosphere: 1

Food: 1

Service: 1

Isaiah Mackey

Great experience the lady who gave me my food was very nice and professional.

Atmosphere: 5

Food: 5

Service: 5

LJ Blu

I go to this location for breakfast and this morning I go in and it's a man asking to substitute bacon for sausage. The worker not sure if she supposed to be the manager but she talk to much number 1. She told the man no he can't then keep repeating they don't make the prices. Well the customer knows this already. People have a right to speak their opinions. The price was too high it went from 18 to 30 because he wanted sausage on 2 of the 6 meals. That's insane and robbery to the public. But the thing is too the girl she still talking while the customer is gone talking about he asking me if I can substitute no can you go to the gas station and substitute. Now she is a hot mess Duncan Donut's and a gas station ok. Better yet compare it to another restaurant like Duncan Donut's. You can go to other locations and sub. You shouldn't be going on and on after the customer leaves. It's a turn off U were very unprofessional while you trying to show off for the co-workers. It's A Shame people just take professionalism out the job. A Shame..
Lower your Prices . Oh the customer said I can understand a couple of dollars more but come on. That's the point....

kenneth Billings

This location is amazing. Fast, friendly, and always serving delicious food with a smile. Stop in and see Alexis and her crew. They are top notch at what they do, and certainly know how to please customers.

Atmosphere: 5

Food: 5

Service: 5

Bella Gus

Worst experience!! Ordered Dunkin via UberEats - 2 large coffees, a donut and a muffin. The second my order was delivered I knew it was ruined. They packaged my coffees inside a large dunkin bag with my baked goods on top. I could feel the coffee all over the bottom of the bag the moment I picked it up. Cut open the bag and nothing but coffee spilled all inside. No coffee left in either cup... Baked goods on top ruined due to the spilled coffee and they replaced the donut I ordered with a 2nd muffin w/o any notification. Can't even blame the driver because who puts coffees in a bag???? Dumbest packaging I've ever seen.

Food: 1

Service: 1

Kevin Goldsmith

Coffee tasted great. Fresh and made just the way I ordered it

Service: 5

Alondra Muniz

Out of all the Dunkin’s I have gone to, this one toasted my bagel perfectly.

Atmosphere: 5

Food: 5

Service: 5

Steve Bozak

Internet very fast

Atmosphere: 5

Food: 5

Service: 5

julz

i dont even got to explain

Atmosphere: 1

Food: 1

Service: 1

Lisa Cavanaugh

Very poor service. I just did a 40.00 Uber eats order and they didn’t even give the driver what I ordered. 1/2 a dozen donuts missing and then going to tell the driver that the order was correct. And you can’t even call the damn place to speak to someone 😡🙄🙄

Raina Miller

I went there got rushed on my order then spent 40.00 and still messed up my oder suppose to be the black peppered sandwich and the snacken bacon relieve plain bacon on my sandwich okay if I wanted regular bacon I would have ordered a bacon egg and cheese on a crossiant but I didn't like do better less kids who only care about pay get some adults and be better as customer service

Food: 1

Service: 1

Cathy Hanczaryk

I was so sick after my visit! I am lactose intolerant and believe that I was given whole milk instead of oat milk.

Tyler Matthews

I asked for a Starry the response I got was we only deal with Pepsi products 😭😭 he goes you just want a Pepsi ? No I wanted the starry you got on your menu 😭😭

Christine Bonanno

For the most part, it was empty and there was me and another customer. Even though the service was fast there was not much happening. At 1 time it used to be a very busy place. With excellent customer service.

Atmosphere: 3

Food: 3

Service: 3

Anas Moflhi

Walked in nobody took my order for like 10 minutes everyone was on their phones. No one cares just kids cursing and being rude. Honestly just close the shop down.

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