Dunkin'
92 Saratoga St, Cohoes
(518) 233-1811
Recent Reviews
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I got there at 4am, the one guy working was hustling to get his orders out. Good service and polite.
Atmosphere: 5
Food: 5
Service: 5
Worst experience at a Dunkin ever! The staff was so rude, they tried to steal my change, burnt my toast, and didn’t give me my hashbrowns. My order came to $6.48, I gave them $10.58, the lady handed me my drink and took the money and walked away. Then another lady came to the window and asked me to pay again, I told her I had already paid and was waiting for my food. She walked away and the third person came over and asked what are you waiting for? I told her I needed my change of $4.10, and my food. After them debating and arguing back-and-forth, and be repeating myself that I needed $4.10 back, the original woman was extremely rude to me, saying I don’t need your backtalk and bullshit. Then the second lady tried to only give me three dollars back, and I reiterated that it was $4.10 change. I asked specifically for “very, very light ice” and I got half a cup of ice. When I finally got my food, I was missing half of my order. I tried to call the phone number on the top of the receipt to speak to a manager, and it redirected to somewhere in New York City, presumably the franchise owner. I tried six different combinations to try to speak to a person, and every single time it said the mailbox is full. I can’t even speak to somebody to have this addressed!
Atmosphere: 1
Food: 2
Service: 1
Horrible service 20 minutes to get one coffee they're busy because everybody is behind the counter laughing and joking and playing with a baby there was at least 15 people on and nothing being done horrible do not go to this ghetto place
Atmosphere: 1
Service: 1
Over charged for ice coffee and sales person was rude
Atmosphere: 1
Food: 1
Service: 1
Aaliyah is very rude!!! I will never come back to this store..
To expensive
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread, Croissant, Dunkin' Energy, Classic Donuts
When I went there, drive thru and parking lot was packed. I was there for a out four minutes total.
They got 10 cars thru the drive thru and cleared their parking lot in minutes.
My entire order was correct and tasty
Atmosphere: 5
Food: 5
Service: 5
The drink I ordered today should have been called laxatives in a cup.
It looked like the Starbucks caramel ribbon crunch but tasted no where near caramel. It was black coffee with ice, whipped cream and caramel drizzled on top with crunch stuff on it.
Atmosphere: 2
Food: 2
Service: 3
Good place to go
Atmosphere: 3
Food: 4
Service: 3
I swear they never get the order right. I just ordered a plain cinnamon raisin bagel, an everything with cream cheese and bacon. I got a plain bagel with cream cheese and they got the rest correct.
Restaurantji Recommends
It's a good Dunkin location, but they do get the order wrong every now and then. But it's our local Dunkin and we appreciate the kind people that work there! Always very friendly
The employees here speak abusively. And he keeps the order waiting on purpose.
Atmosphere: 1
Food: 1
Service: 1
It's ok. Not the greatest DD, but not the worst either.
The employees in this place are just collecting a pay check while they cuss loudly about the weekend drama and mess up the food orders. The last thing they are doing is working
Atmosphere: 1
Food: 1
Service: 1
This Dunkin stinks. The people are very nice, but my order is almost never made right the few times I decide to come here. I give up.
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