Carter was our waiter and he was fantastic. Never had to wait for anything. Jack, Marilyn and I went there Thursday pm, Great service getting seated, very good appetizers and the bread was awesome. Definitely will be back.
Atmosphere: 5
Food: 4
Service: 5
james warrington
Well I had a hair embedded into my French onion soup. Then I got a salad that had dressing on the plate like it was dirty. The service was very good. That was about it.
Atmosphere: 3
Food: 2
Service: 4
Lisa Bylo
Danielle at the Wolf road location was a great server and made our experience very pleasant! Food was delicious and very clean restaurant overall, great atmosphere.
Parking: Plenty of parking
Wheelchair accessibility: Easily accessible for wheelchair or walker.
Atmosphere: 5
Food: 5
Service: 5
Sheldon Martin
What a blooming good place to eat!! Thank you!
seak 1
The food was good, especially the blooming onion and coconut shrimp. We were seated right away and didn't wait long for our food to come out. Our waitress was fantastic. Overall, it was a great experience.
Atmosphere: 4
Food: 4
Service: 5
Dain Vossar (ReviewJedi)
The 18 oz. Bone-In Ribeye—strong with the Force. Perfectly seared, tender, and flavorful, it yielded to my blade with ease.
The side salad, crisp and balanced, brought harmony to the meal, while the baked potato, fluffy and rich, proved a worthy ally.
Service? Swift and attentive, like a Jedi in battle.
Final verdict? A feast worthy of a Jedi Master. Return, I shall.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Kevin Saunders
My experience: poor food and unprofessional interactions I had with my first time ever at Outback Steak House. Ordering out at Outback Steak House was unacceptable and a horrible experience. I first spoke to Sammy (Manager) on Sunday 2/16/25, at 2:19pm and 2:31pm, at the Wolf Road Albany NY location. I was reading right from the online menu. It says, order for a family of four or family of six. I was asking Sammy (manager) what the price was, I was told it’s only for 5 people. I said, I am on your site and it says large is family of six. Sammy said, only for family of five. He said, the food for 5 people, that includes sirloin steak, with tax is $60.85. I said, can you have that ready for 3:30pm. When I arrived, A staff started to talk to me when I went in. She said, I am sorry the Manager Sammy told you the wrong thing and we put in a small, dinner for four people. She said, he told you the wrong thing, and we tried to contact you back, we only put in enough dinner for four others, and said sorry. She said, the correct thing Sammy should have told you the large is for a family of six, and she tried to tell Sammy that. She said, she had to put in two more orders to complete the order I said okay, for same price the manager said, right? She said no, for additional dollars I said, why can’t I talk to Sammy and why didn’t he apologize for his mistake. She says, he stressed her out, because of him and sorry for this. I said, I still feel frustrated and what’s being done it’s unacceptable. Now Sammy was on the other side of door and didn’t come to talk. Then another employee called the employee out, while she was trying to help us. She comes back in and said, Sammy is mad at her for finding his mistake. She was definitely stressed out. I then requested to speak to Sammy (manager). He comes out shakes my hand, then says how are you, smiling, I said, I am aggravated with my first time here and the experience, and the way this is being handled. He says yea, he was looking at another Menu and looked at wrong thing?? I said, well you should honor the price for me and this is not good management. He said, I know. I said, I paid 35 dollars extra, on top of my two gift cards I used. He said, I will put 30 back on your card. He asked, you have your receipt, I gave it to him, he said, you already paid. I said, yes you asked for the receipt. He said, he could not put the 30 dollars back on my card. He gave me a few 10 dollar gift cards. He was not sincerely apologizing at all for his mess up and just kept on failing me as a customer. I truly felt he was just trying to find a quick way to smooth it out and thought it was unacceptable. The other staff that was helping us said, they are making us free dessert’s. Well I have a family of 6, I am feeding and they came out with one small dessert! I felt that was a slap in a face. I ordered a family meal and I get one little dessert for one person, that’s them saying sorry? I am very aggravated at this point. About time I left now it’s 4:45pm. 45 minutes later I get the food. When I got home and put everything on the table, the sirloin steak was overcooked on top and all burnt. This definitely make me feel discouraged and disgusted with outback steak house, first time experience. I had to cut a good amount off all the steaks, and ate what I could. This was not enough to feed my family, because of the amount that was over cooked was trash. I cooked my family burgers instead. The potatoes and house salad was the only good thing in the order I got from outback steak house. This is beyond unacceptable for any customer to receive such an experience. I don’t think it was handle with satisfaction at all and is very poor management. My family are disgusted with this situation. This does not make me think to return to such a restaurant, with how this situation was handled and the poor experience that happened to me. This matter needs to be handled immediately and investigated. I request the CEO Mike Spanos to also see the horrible and uncalled experience my family and I had.
Atmosphere: 1
Food: 1
Service: 1
Asif Ahmad
yeah making fun of my name on the bag when it got delivered. writing it in separate words as if on the bag. a bunch of immature employees
Gunish Kaur Gujral
59 wings for Super Bowl 59
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
blake purdy
Great Customer Service. I was having issues with a delivery order and Jess went above and beyond to make sure i got my food!
This maybe the best ran outback I have ever been too. The service was so fast and on point. Food was what you expect at an outback. But their team is excellent.
Atmosphere: 4
Food: 4
Service: 5
tim p
Service was great, we ordered chimichurri steak, shrimp & steak Alfredo French onion soup’s , the portion size of steak was ridiculously small looked nothing like the advertised steak, and the soup was literally maybe 8 slices of onion and broth, very bad value for cost. Customer’s won’t pay for this for long, I already won’t again.
Atmosphere: 4
Food: 1
Service: 4
gou hanki
Visited at 1:30 PM on a Monday afternoon, seated quickly, Jack, my server was on top of his game, Drinks and bread were delivered quickly. 18 ounce ribeye cooked perfection my two sides or two house salads which were nicely chilled and butter cake for dessert. No complaints. David
Atmosphere: 4
Food: 4
Service: 5
Karen Whalen
Worst Victoria filet in all my life! Meat was not filet but some cheaper cut that was tough and undercooked. I like rare beef but this was cold in the middle and tough it wasn’t worth the effort it took to cut it. Yuck! Ribs were delicious, broccoli was good, baked potato was good. Thinking of going to Outback for a good filet?? Back Out and save yourself from a horrid meal. So so disappointing!
Atmosphere: 2
Food: 1
Service: 3
Elizabeth Burke
We stopped in for lunch today (Sunday afternoon around 2pm). It was not super busy but not empty either, maybe about 1/3 full. Every single person we encountered — the gentleman holding the door, the host, the server, and the two people who delivered our drinks and food to the table — were exceptionally solicitous, friendly, and polite. At least 5 separate people checked on us in the short time we were there. Our food came out quickly and our drinks were refreshed before they were empty. The food was average but the service was *exceptional*.
Carter was our waiter and he was fantastic. Never had to wait for anything. Jack, Marilyn and I went there Thursday pm, Great service getting seated, very good appetizers and the bread was awesome. Definitely will be back.
Atmosphere: 5
Food: 4
Service: 5
Well I had a hair embedded into my French onion soup. Then I got a salad that had dressing on the plate like it was dirty. The service was very good. That was about it.
Atmosphere: 3
Food: 2
Service: 4
Danielle at the Wolf road location was a great server and made our experience very pleasant! Food was delicious and very clean restaurant overall, great atmosphere.
Parking: Plenty of parking
Wheelchair accessibility: Easily accessible for wheelchair or walker.
Atmosphere: 5
Food: 5
Service: 5
What a blooming good place to eat!! Thank you!
The food was good, especially the blooming onion and coconut shrimp. We were seated right away and didn't wait long for our food to come out. Our waitress was fantastic. Overall, it was a great experience.
Atmosphere: 4
Food: 4
Service: 5
The 18 oz. Bone-In Ribeye—strong with the Force. Perfectly seared, tender, and flavorful, it yielded to my blade with ease.
The side salad, crisp and balanced, brought harmony to the meal, while the baked potato, fluffy and rich, proved a worthy ally.
Service? Swift and attentive, like a Jedi in battle.
Final verdict? A feast worthy of a Jedi Master. Return, I shall.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
My experience: poor food and unprofessional interactions I had with my first time ever at Outback Steak House. Ordering out at Outback Steak House was unacceptable and a horrible experience. I first spoke to Sammy (Manager) on Sunday 2/16/25, at 2:19pm and 2:31pm, at the Wolf Road Albany NY location. I was reading right from the online menu. It says, order for a family of four or family of six. I was asking Sammy (manager) what the price was, I was told it’s only for 5 people. I said, I am on your site and it says large is family of six. Sammy said, only for family of five. He said, the food for 5 people, that includes sirloin steak, with tax is $60.85. I said, can you have that ready for 3:30pm. When I arrived, A staff started to talk to me when I went in. She said, I am sorry the Manager Sammy told you the wrong thing and we put in a small, dinner for four people. She said, he told you the wrong thing, and we tried to contact you back, we only put in enough dinner for four others, and said sorry. She said, the correct thing Sammy should have told you the large is for a family of six, and she tried to tell Sammy that. She said, she had to put in two more orders to complete the order I said okay, for same price the manager said, right? She said no, for additional dollars I said, why can’t I talk to Sammy and why didn’t he apologize for his mistake. She says, he stressed her out, because of him and sorry for this. I said, I still feel frustrated and what’s being done it’s unacceptable. Now Sammy was on the other side of door and didn’t come to talk. Then another employee called the employee out, while she was trying to help us. She comes back in and said, Sammy is mad at her for finding his mistake. She was definitely stressed out. I then requested to speak to Sammy (manager). He comes out shakes my hand, then says how are you, smiling, I said, I am aggravated with my first time here and the experience, and the way this is being handled. He says yea, he was looking at another Menu and looked at wrong thing?? I said, well you should honor the price for me and this is not good management. He said, I know. I said, I paid 35 dollars extra, on top of my two gift cards I used. He said, I will put 30 back on your card. He asked, you have your receipt, I gave it to him, he said, you already paid. I said, yes you asked for the receipt. He said, he could not put the 30 dollars back on my card. He gave me a few 10 dollar gift cards. He was not sincerely apologizing at all for his mess up and just kept on failing me as a customer. I truly felt he was just trying to find a quick way to smooth it out and thought it was unacceptable. The other staff that was helping us said, they are making us free dessert’s. Well I have a family of 6, I am feeding and they came out with one small dessert! I felt that was a slap in a face. I ordered a family meal and I get one little dessert for one person, that’s them saying sorry? I am very aggravated at this point. About time I left now it’s 4:45pm. 45 minutes later I get the food. When I got home and put everything on the table, the sirloin steak was overcooked on top and all burnt. This definitely make me feel discouraged and disgusted with outback steak house, first time experience. I had to cut a good amount off all the steaks, and ate what I could. This was not enough to feed my family, because of the amount that was over cooked was trash. I cooked my family burgers instead. The potatoes and house salad was the only good thing in the order I got from outback steak house. This is beyond unacceptable for any customer to receive such an experience. I don’t think it was handle with satisfaction at all and is very poor management. My family are disgusted with this situation. This does not make me think to return to such a restaurant, with how this situation was handled and the poor experience that happened to me. This matter needs to be handled immediately and investigated. I request the CEO Mike Spanos to also see the horrible and uncalled experience my family and I had.
Atmosphere: 1
Food: 1
Service: 1
yeah making fun of my name on the bag when it got delivered. writing it in separate words as if on the bag. a bunch of immature employees
59 wings for Super Bowl 59
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Great Customer Service. I was having issues with a delivery order and Jess went above and beyond to make sure i got my food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This maybe the best ran outback I have ever been too. The service was so fast and on point. Food was what you expect at an outback. But their team is excellent.
Atmosphere: 4
Food: 4
Service: 5
Service was great, we ordered chimichurri steak, shrimp & steak Alfredo French onion soup’s , the portion size of steak was ridiculously small looked nothing like the advertised steak, and the soup was literally maybe 8 slices of onion and broth, very bad value for cost. Customer’s won’t pay for this for long, I already won’t again.
Atmosphere: 4
Food: 1
Service: 4
Visited at 1:30 PM on a Monday afternoon, seated quickly, Jack, my server was on top of his game, Drinks and bread were delivered quickly. 18 ounce ribeye cooked perfection my two sides or two house salads which were nicely chilled and butter cake for dessert. No complaints.
David
Atmosphere: 4
Food: 4
Service: 5
Worst Victoria filet in all my life! Meat was not filet but some cheaper cut that was tough and undercooked. I like rare beef but this was cold in the middle and tough it wasn’t worth the effort it took to cut it. Yuck! Ribs were delicious, broccoli was good, baked potato was good. Thinking of going to Outback for a good filet?? Back Out and save yourself from a horrid meal. So so disappointing!
Atmosphere: 2
Food: 1
Service: 3
We stopped in for lunch today (Sunday afternoon around 2pm). It was not super busy but not empty either, maybe about 1/3 full. Every single person we encountered — the gentleman holding the door, the host, the server, and the two people who delivered our drinks and food to the table — were exceptionally solicitous, friendly, and polite. At least 5 separate people checked on us in the short time we were there. Our food came out quickly and our drinks were refreshed before they were empty. The food was average but the service was *exceptional*.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bloomin' Onion
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