The $10 deal is great! Love to come in once a week for it ( don't get rid of it!)
Atmosphere: 4
Food: 5
Service: 4
M Solomon
Our experience with Jocelyn on Aug 30th was so good it was worthy of a review. Very rarely do we come across an employee at a fast casual restaurant that makes our experience amazing. She was extremely busy but yet she still had a big smile, spoke beautifully, gave us her full attention and treated us with respect. She did not give us an attitude when we asked for an item to be subbed out on a burger and multitasked quickly and effectively while putting orders together. Before we left, we noticed they had a seasonal pumpkin shake that sounded interesting. We asked if we could try it to see if we liked it. We did not know it wasn't pre-made. She quickly, happily, shifted gears and made a small sample from scratch. Most people would not have bothered as that was a lot of work to do (and clean up). We were very impressed and grateful. She deserves recognition as we left there with good feelings and a desire to have that delicious shake. We called the store and expressed our impressions with the assistant manger. We hope it gets back to her and that she gets the credit she deserves (hopefully a raise).
The only reason I didn't give the food 4 stars was that the fries were not fully cooked and soggy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The CEO
Alex Masciana
This nice burger place has a robust menu of burgers, veggie options and chicken as well. There tables outside and it is very clean. The staff are professional and efficient. You wont be sorry to pass up other restaurants and eat here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand-Cut Fries, Cheeseburger
levi schwartz
Slow fries overdone
Atmosphere: 4
Food: 4
Service: 4
Rose
My staff and I always love ordering our lunch from here! Food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgerfi Fries, The CEO
3rd Generation
Flies everywhere! The front door needs to be fixed!
Atmosphere: 2
Food: 5
Service: 4
Eric Cheuk
10 points for hamburger, 0 points for fries, 10 points for onion rings
Atmosphere: 4
Food: 4
Service: 1
QY W
This place is great at making burgers! I don't like pickles, so I'm very happy they have the THE CEO burger which comes without any pickles, and it tastes fantastic! The fries are on the sweeter side, with a texture somewhat like sweet potato fries... whether you like that or not is subjective.
However, I don't understand why most of the tables and chairs are made of metal... I was wearing shorts in the air-conditioned room and got a shock from the cold when I sat down. There are also easy-to-clean plastic chairs available, so I don't understand why this place prefers metal furniture.
Kid-friendliness: I saw that there are children's drawing papers at the pickup counter, and many children's drawings are posted on the walls. This place must be very kid-friendly!
Atmosphere: 5
Food: 5
Service: 5
Joseph
Tisha and Matt were very helpful and friendly along with fantastic food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand-Cut Fries
Sharyn Golden
Matt and Tisha were very friendly and helpful. We enjoyed our meal and their customer service was above and beyond to make our visit wonderful. Thank you.
The best hamburger I've ever had, a very clean place ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Burger
Jay Camina
Hello - For $20 you would expect a better burger and fries than a $13 place. I have eaten here many time and it gets worse every time. I will probably stick with 5 guys going forward. I ordered my burger with just cheese. The guys actually asked me twice what I wanted on it. I was clear. And I order fries. My order took over 15 minutes. When it did finally come and it came with lettuce and tomatoes. I told the guy and he said Oh, just give it back to me and we'll take it off. I did it myself as I didn't wanna wait any longer. The fries and burger were definitely not just cooked. Or if anything, it sat there a while cooling. The burger was not hot or juicy. Plus it didn't have the stamp on bun. I really didn't care about the stamp but can tell they are slipping. The bun was borderline stale. Definitely not fresh. It was Sunday night so I guess they used buns from Saturday?? The fries were not the way they used to be. I actually considered a franchise when you guys came to Long Island. Glad I didn't. When the food comes out the way it's supposed to it's very good but there is a lack of consistency that they lack. I can send you a copy of my receipt if you wish. Good luck
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Hand-Cut Fries, Cheeseburger
Nik Kapigian
our server, matt, was very helpful for first time customers like us. he recommended the bbq rodeo burger and it was delcious when we got it
The $10 deal is great! Love to come in once a week for it ( don't get rid of it!)
Atmosphere: 4
Food: 5
Service: 4
Our experience with Jocelyn on Aug 30th was so good it was worthy of a review. Very rarely do we come across an employee at a fast casual restaurant that makes our experience amazing. She was extremely busy but yet she still had a big smile, spoke beautifully, gave us her full attention and treated us with respect. She did not give us an attitude when we asked for an item to be subbed out on a burger and multitasked quickly and effectively while putting orders together. Before we left, we noticed they had a seasonal pumpkin shake that sounded interesting. We asked if we could try it to see if we liked it. We did not know it wasn't pre-made. She quickly, happily, shifted gears and made a small sample from scratch. Most people would not have bothered as that was a lot of work to do (and clean up). We were very impressed and grateful. She deserves recognition as we left there with good feelings and a desire to have that delicious shake. We called the store and expressed our impressions with the assistant manger. We hope it gets back to her and that she gets the credit she deserves (hopefully a raise).
The only reason I didn't give the food 4 stars was that the fries were not fully cooked and soggy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The CEO
This nice burger place has a robust menu of burgers, veggie options and chicken as well. There tables outside and it is very clean. The staff are professional and efficient. You wont be sorry to pass up other restaurants and eat here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand-Cut Fries, Cheeseburger
Slow fries overdone
Atmosphere: 4
Food: 4
Service: 4
My staff and I always love ordering our lunch from here! Food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgerfi Fries, The CEO
Flies everywhere! The front door needs to be fixed!
Atmosphere: 2
Food: 5
Service: 4
10 points for hamburger, 0 points for fries, 10 points for onion rings
Atmosphere: 4
Food: 4
Service: 1
This place is great at making burgers! I don't like pickles, so I'm very happy they have the THE CEO burger which comes without any pickles, and it tastes fantastic! The fries are on the sweeter side, with a texture somewhat like sweet potato fries... whether you like that or not is subjective.
However, I don't understand why most of the tables and chairs are made of metal... I was wearing shorts in the air-conditioned room and got a shock from the cold when I sat down. There are also easy-to-clean plastic chairs available, so I don't understand why this place prefers metal furniture.
Kid-friendliness: I saw that there are children's drawing papers at the pickup counter, and many children's drawings are posted on the walls. This place must be very kid-friendly!
Atmosphere: 5
Food: 5
Service: 5
Tisha and Matt were very helpful and friendly along with fantastic food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand-Cut Fries
Matt and Tisha were very friendly and helpful. We enjoyed our meal and their customer service was above and beyond to make our visit wonderful. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best hamburger I've ever had, a very clean place ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Burger
Hello - For $20 you would expect a better burger and fries than a $13 place. I have eaten here many time and it gets worse every time. I will probably stick with 5 guys going forward. I ordered my burger with just cheese. The guys actually asked me twice what I wanted on it. I was clear. And I order fries. My order took over 15 minutes. When it did finally come and it came with lettuce and tomatoes. I told the guy and he said Oh, just give it back to me and we'll take it off. I did it myself as I didn't wanna wait any longer. The fries and burger were definitely not just cooked. Or if anything, it sat there a while cooling. The burger was not hot or juicy. Plus it didn't have the stamp on bun. I really didn't care about the stamp but can tell they are slipping. The bun was borderline stale. Definitely not fresh. It was Sunday night so I guess they used buns from Saturday?? The fries were not the way they used to be. I actually considered a franchise when you guys came to Long Island. Glad I didn't. When the food comes out the way it's supposed to it's very good but there is a lack of consistency that they lack. I can send you a copy of my receipt if you wish. Good luck
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Hand-Cut Fries, Cheeseburger
our server, matt, was very helpful for first time customers like us. he recommended the bbq rodeo burger and it was delcious when we got it
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hand-Cut Fries, Sauce, BBQ Rodeo Burger, Cry Fry
Matthew was a very pleasant server and made me feel very welcomed because it was my first time at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Rodeo Burger
Tisha was incredibly polite and went above and beyond to help us! Food came out super fast and had tons of bacon!
Atmosphere: 5
Food: 5
Service: 5
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