Chipotle Mexican Grill

660 Commack Rd, Commack
(631) 499-2676

Recent Reviews

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David Miller

Promised pick up 7pm. Mobile app said it was ready at 6:55pm which is when i arrived. Didnt leave until 7:11. And you would think because of the delay there would be extra portion of protein or something, Nope, very small portion in the bowl. Strike 2 with Chipotle!!!

Atmosphere: 1

Food: 1

Service: 1

Vikesh Patel

I was charged guacamole even though I brought 2 veggie bowls, paid $5.90 for no reason. Just because i asked for it to be on the side and not in my bowl. Also, I bought a quesadilla and i did not receive the three included sides.

Neeraj Mathew

Very rude workers!! Heard a lady curse me in Spanish after I placed my order for the burrito

Doesn’t even know to fold a burrito

Atmosphere: 1

Food: 2

Service: 1

Lu Ram

This is the third time I go to this location and it tastes like salt was poured all over the food. I’ve reached out to customer service in the past as I’ve had to throw away meals that I had purchased on because of this same issue and still nothing is being done. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Alan Zysberg

Food is good if you don't mind spending $15 for a bowl of rice, peppers and tomatoes. It's a treasure search to find the chicken I ordered.

Atmosphere: 5

Food: 3

Service: 5

Crystal kraemer

this review is for the people working at the line on 09/12/25

I watched many rude behaviors to their own coworkers that can’t be a one off

- a girl working and new? couldn’t fold a burrito and so the Spanish eyeliner wing staff member took the entire burrito and threw it out and made a new one.
- a guy didn’t want that much ingredients /sauce in general, so after asking in Spanish for a little of each item it got to the sauce. He said that’s too much as she held the queso in the spoon and then he was given it anyway. The coworker recognized it , and said he said just a little bit , but the worker didn’t offer to remake it for him or to take off less
- the general interactions of the staff towards each other is weird and it shows. The new? Employee seems visibly and audibly nervous about everything and unsure, it’s probably due to the apparently unsupportive and aggressive environment from the coworkers
- when getting sauces for customers, the Spanish lady banged hands, knocking over the new lady’s ladle of corn, and didn’t apologize to her at all.
- when making my bowl, I asked for a bit more of protein and she intervened with my order and said: are you getting double meat? Then no. As someone who used to work at subway and understands the concept of protein portions, you can always give a bit more just to appease the customer, especially if they’re a regular without it crossing into the double protein territory. I have been here 3x this week , due to my close work.

I’ll be passing for a while and letting others know. The guy cutting meat appeared to take control of the situation which was definitely needed. Never had any issue with the guy at mobile order either.

Ryan wootle

Employees didn’t know how to use an e-gift card, used it countless other locations with no issue. They said it’s no good.

Hot sauce tasted oddly sweet and sour. I’ve never had it taste like this. Pretty sure it’s from last night and went bad.

Everything was completely unseasoned including the rice and chicken.

After 10 minutes my stomach is massively bloated and I feel terrible.

I’d advise you to avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Reagan

Not the best chipotle location I have been to. As the workers were preparing orders, there was so much food on the counter that they did not bother to clean.

Food: 4

Service: 4

Allison Nearway

I’m an extremely loyal customer here !!! Recently they have been so rude all hiding in the back no one wants to help me giving the smallest portions

The one worker black hair Spanish with acne was touching money went over to sick and stuck her hand under water for 2 secs ! No soap didn’t scrub didn’t dry her hands ! Than served my food with no gloves she very rude and shouldn’t work there numerous times she gives nasty looks never wants to help doesn’t want to check u out

Watch out for her she’s a nasty person and doesn’t deserve a job overall this place has all nasty workers and it’s absolutely disgusting and not sanitary the board of health needs to come

Atmosphere: 1

Food: 1

Service: 1

Michael Joseph

Great food

Atmosphere: 5

Food: 5

Service: 5

Pad S

Terrible, worst location I’ve ever tried. Ordered a sofrito bowl…only to not get any sofrito let alone any protein.

User 101

Count your days chipotle😭✌️

Tom C

Lately food seems to be getting more and more salty .. place is also not to clean espically table and staff all seem be average.

Atmosphere: 3

Food: 3

Service: 4

mohan krishna

Rice of chicken with honey flavoured chicken. Tried it. Best honey chicken ever ate

Atmosphere: 5

Food: 5

Service: 5

a nu

Disgusting place, small portions and unsanitary. I found a dead baby roach in my burrito bowl and I filed a complaint and called customer support and they are yet to refund me. DO NOT GO TO THIS CHIPOTLE UNLESS YOU WANT A DISEASE!

Atmosphere: 1

Food: 1

Service: 1

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