Dunkin'

Northshore Farms Center, 20 Vanderbilt Pkwy, Commack
(631) 499-2231

Recent Reviews

Sort by
Stacy

I ordered custom donuts and an ice cream cake from this location and from time of order the customer service was fabulous. When I called to place order they were so helpful and offered some great ideas! On morning of pick up they were extremely busy but still friendly and efficient and even helped bring stuff to my car. Donuts were super fresh and ice cream cake was delicious on top of looking great! Just what I wanted!

Atmosphere: 5

Food: 5

Service: 5

Frank Lofaso

Terrible service I tried calling the store three days in a row. Their phone goes straight to voicemail. I’ve called multiple times. Nobody wants to answer their extremely lazy and rude. I don’t wanna make a drive if they don’t have my items.

Atmosphere: 1

Food: 1

Service: 1

Esmeralda Sirias

The staff are so nice!!

Atmosphere: 5

Food: 5

Service: 5

Maria Laura

Always good ! Coffee and ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Coffee Roll, Muffins, Custom Donuts, Chicken Bacon & Cheese Croissant Stuffer, Croissant, Iced Latte, Egg and Cheese

Les H

The pregnant lady taking my order was so rude, rolling her eyes as I was placing my order. If you can't control your mood while servicing a guest, then don't work at a place like this! I've had good experiences at any other Dunkin place I've gone to, but this one is by far the worst one thanks to that lady!

Service: 1

meizhen liu

If I can give zero star, I’ll. The front desk guy is so rude. I think he is manager. He is very aggressive, How can he be a manager, if he acts like that. We want to return the candle, he wouldn’t allow us to return, ridiculous. Last time visit this place, how can he treat customer like that? Rude attitude.

Bejaia City

You guys need to hire more people , one person can't do the job by her self . Late to work because of

Service: 1

Nancy Shepherd

All I wanted was a single scoop with the cone on the side... this very upset young man charges me 2 dollars and gives me a plain cone. When I say I want ice cream he decided shake his head, give me a dirty look and charge me an additional 5 dollars. I of course complain and he tells me pay 3 dollars then 2 dollars (I didn't even know they can make up prices) then tells me hurry up and kept asking me if i was broke. I call to complain and I Clearly hear it's him.. he says this is the manager BOB do what u want to do. I'm not writing this for my 2 dollars back.... its so sad how these kids are so rude and don't want to work... As far as this guy ohhh yea hes happy one that loves his job

Service: 1

zhane morgan

The staff there is extremely rude and this isn’t the first encounter that I had with one particular cashier. She’s very aggressive and will start yelling at you in front of other customers. When I spoke with the manager he basically brushed me off. Will never go back and make sure to share my experience with others.

Atmosphere: 1

Service: 1

Sharon Holzman

I always mobile order, but they run efficiently and the coffee is consistently

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Henry Lauro

Very good prices & food. Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Steve. Askew

My only issue is Dunkin' Donuts prices are all different at every location. This one is more expensive.

Atmosphere: 1

Food: 5

Service: 3

Google user

Rude staff 2 times they made my matcha latte it did not taste good One guy remake my drink and it taste good thank you I usually come to this location and this first time that they treat rude Please training your staff

Valeria Redin

Rude staff2 times they made my matcha latte it did not taste goodOne guy remake my drink and it taste good thank youI usually come to this location and this first time that they treat rudePlease training your staff

Atmosphere: 1

Food: 1

Service: 1

Frank P.

Fast, Friendly good food and donuts ?

Atmosphere: 5

Food: 5

Service: 5

Loading...