Dunkin'
Northshore Farms Center, 20 Vanderbilt Pkwy, Commack
(631) 499-2231
Recent Reviews
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I ordered custom donuts and an ice cream cake from this location and from time of order the customer service was fabulous. When I called to place order they were so helpful and offered some great ideas! On morning of pick up they were extremely busy but still friendly and efficient and even helped bring stuff to my car. Donuts were super fresh and ice cream cake was delicious on top of looking great! Just what I wanted!
Atmosphere: 5
Food: 5
Service: 5
Terrible service I tried calling the store three days in a row. Their phone goes straight to voicemail. I’ve called multiple times. Nobody wants to answer their extremely lazy and rude. I don’t wanna make a drive if they don’t have my items.
Atmosphere: 1
Food: 1
Service: 1
The staff are so nice!!
Atmosphere: 5
Food: 5
Service: 5
Always good ! Coffee and ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Coffee Roll, Muffins, Custom Donuts, Chicken Bacon & Cheese Croissant Stuffer, Croissant, Iced Latte, Egg and Cheese
The pregnant lady taking my order was so rude, rolling her eyes as I was placing my order. If you can't control your mood while servicing a guest, then don't work at a place like this! I've had good experiences at any other Dunkin place I've gone to, but this one is by far the worst one thanks to that lady!
Service: 1
If I can give zero star, I’ll. The front desk guy is so rude. I think he is manager. He is very aggressive, How can he be a manager, if he acts like that. We want to return the candle, he wouldn’t allow us to return, ridiculous. Last time visit this place, how can he treat customer like that? Rude attitude.
You guys need to hire more people , one person can't do the job by her self . Late to work because of
Service: 1
All I wanted was a single scoop with the cone on the side... this very upset young man charges me 2 dollars and gives me a plain cone. When I say I want ice cream he decided shake his head, give me a dirty look and charge me an additional 5 dollars. I of course complain and he tells me pay 3 dollars then 2 dollars (I didn't even know they can make up prices) then tells me hurry up and kept asking me if i was broke. I call to complain and I Clearly hear it's him.. he says this is the manager BOB do what u want to do. I'm not writing this for my 2 dollars back.... its so sad how these kids are so rude and don't want to work... As far as this guy ohhh yea hes happy one that loves his job
Service: 1
The staff there is extremely rude and this isn’t the first encounter that I had with one particular cashier. She’s very aggressive and will start yelling at you in front of other customers. When I spoke with the manager he basically brushed me off. Will never go back and make sure to share my experience with others.
Atmosphere: 1
Service: 1
I always mobile order, but they run efficiently and the coffee is consistently
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Very good prices & food. Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
My only issue is Dunkin' Donuts prices are all different at every location. This one is more expensive.
Atmosphere: 1
Food: 5
Service: 3
Rude staff 2 times they made my matcha latte it did not taste good One guy remake my drink and it taste good thank you I usually come to this location and this first time that they treat rude Please training your staff
Rude staff2 times they made my matcha latte it did not taste goodOne guy remake my drink and it taste good thank youI usually come to this location and this first time that they treat rudePlease training your staff
Atmosphere: 1
Food: 1
Service: 1
Fast, Friendly good food and donuts ?
Atmosphere: 5
Food: 5
Service: 5
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