Dunkin'

Northshore Farms Center, 20 Vanderbilt Pkwy, Commack
(631) 499-2231

Recent Reviews

Bejaia City

You guys need to hire more people , one person can't do the job by her self . Late to work because of

Service: 1

Nancy Shepherd

All I wanted was a single scoop with the cone on the side... this very upset young man charges me 2 dollars and gives me a plain cone. When I say I want ice cream he decided shake his head, give me a dirty look and charge me an additional 5 dollars. I of course complain and he tells me pay 3 dollars then 2 dollars (I didn't even know they can make up prices) then tells me hurry up and kept asking me if i was broke. I call to complain and I Clearly hear it's him.. he says this is the manager BOB do what u want to do. I'm not writing this for my 2 dollars back.... its so sad how these kids are so rude and don't want to work... As far as this guy ohhh yea hes happy one that loves his job

Service: 1

zhane morgan

The staff there is extremely rude and this isn’t the first encounter that I had with one particular cashier. She’s very aggressive and will start yelling at you in front of other customers. When I spoke with the manager he basically brushed me off. Will never go back and make sure to share my experience with others.

Atmosphere: 1

Service: 1

Sharon Holzman

I always mobile order, but they run efficiently and the coffee is consistently

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Henry Lauro

Very good prices & food. Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Steve. Askew

My only issue is Dunkin' Donuts prices are all different at every location. This one is more expensive.

Atmosphere: 1

Food: 5

Service: 3

Google user

Rude staff 2 times they made my matcha latte it did not taste good One guy remake my drink and it taste good thank you I usually come to this location and this first time that they treat rude Please training your staff

Justin M.

Management here is terrible. I called this morning, requesting to place an order for a dozen specialty donuts for Halloween for a dozen kids. I was told I do not need to place an order, as they will have the donuts in stock. When I arrived, the Customer immediately in front of me ordered all the donuts that I wanted to buy. I requested the same donuts, and was told they're sold out. I then complained that I tried to place an order early this morning for those donuts, and they refused to take one. The manager took no accountability. The female manager refused to give me her name.In short, customers at this location are not valued.

Valeria Redin

Rude staff2 times they made my matcha latte it did not taste goodOne guy remake my drink and it taste good thank youI usually come to this location and this first time that they treat rudePlease training your staff

Atmosphere: 1

Food: 1

Service: 1

Frank P.

Fast, Friendly good food and donuts ?

Atmosphere: 5

Food: 5

Service: 5

Lauren

Very unprofessional staff has horrible attitude terrible costumer

Service: 1

carmela aloe

They don't know how to make a coffee

Atmosphere: 5

Food: 1

Service: 1

V N

So very friendly, first thing in the morning, you have my business.

Atmosphere: 5

Food: 5

Service: 5

Ally S.

My aunt came with her two kids and my grandma. The manager there, an older white lady yelled at the kids as they went to use the bathroom. My aunt told her they were just going to use the restroom and she said the store is not a playground. She had no right to yell at little children without cause. Just wanted to let other people know with kids to not go here.

Saira G.

If I could give no stars I would . The little girl with purple hair was so rude from the jump. I asked for cake she looked at me with a stupid face . I asked what flavor she said white , like don't be smart ass . Someone needs to put her in check

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