I purchased a piece chicken yesterday. Breast and wing side order I took coleslaw. I went back to work I saw leg and thigh.so I went there today and said it to the manager on duty. I ordered a breast and wing yesterday and I got leg and thigh which leg and thigh is on sale for $5.00 something and they charged me $10.85 yesterday how do you go about this ? I didn’t have the receipt but the charge was on my phone and the signal picking up in the restaurant. She ask as if I came in to make a big deal over $5.00 . What is really $5.00 ? All the care about is a paycheck and not the company there work for. And if the company close half of the time they struggle to find a job because they have no customer service.
david stempler
Food was overpriced and overcooked Chicken tenders were small, very dry, and hard to chew. This was my second trip to KFC in 3 months, 2 different stores, and the same result.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Famous Bowl Combo, 8 PC Tenders Only
Cara S
Manager is an absolute savage. Never met a more unprofessional person. Literally gave me the wrong chicken because the chicken I ordered wasn’t ready yet. Had to make a trip back to get the correct order and she complained that a bite from a piece of chicken was missing. If there’s a wait for a food item to get cooked, tell your customer instead of giving them whatever is back there! Worst service ever.
Ivanna Alverez Espinoza
I dont eat fast food I went in the drive thru for cup of water and somehow ended up with a lemonade and then they were disrespectful after I told them it was wrong. Manager doesn't deserve her job
Andrew Dick
I have never been to this location and I will never go back!! The food was ready on time but that is where the good part ends. We were in the mood for something not that healthy. KFC would fit the bill. It started out ok but… The french fries were very soggy and cold. Then we got to the chicken which wasn’t hot. I then found a long black hair in the Mac & Cheese. No one in my house has black hair!! That was it…DONE! I saw the reviews and decided not to bother going to the store to complain.
Food: 1
Andrew Patrinos
Professional employees, good service, good people that work there..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken
yoonil cha
Make sure you check your order when picking up. They most likely forgot something .
Atmosphere: 1
Food: 2
Service: 1
Maggie Orantes
Every time I go to order they never have original chicken and I’m told I have to wait 25 minutes so I end up going to Wendy’s or Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
S Col
The "manager" was more obnoxious than the order taker. They got the whole order wrong. She was so nasty, I dont even know how they stay in business. Commack is the worst, wouldn't bother ever going there again
Atmosphere: 1
Food: 3
Service: 1
Linda Aric
I've been there a few times. They charge you for extra sauce. My last experience is going to be my last. My order was over $30. I ordered a 10 piece chicken tenders ( came home and it was 7 pieces. Also ordered a boneless chicken meal ( which was delicious) was told I had to pay extra for lemonade. I said ok. Guess what? They also forgot the lemonade!
Doors are too heavy & get stuck.Handicapped parking spots are Not clearly marked.
Mirian Wong
Sadly place,
Louis Abbatepaolo
Delicious food and good service. I would go back again.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
Kerem Gezgin
They definitely doesn't even deserve 1 star!! Theperson who calls herself "manager" keep yelling atthe customer . Even if their order is ready, she makethem wait even longer when she argue with themand keep the order in this oven. NOw rememberagain why didn't go to KFC for a long time! Commack location? NEVER AGAIN!!!!!!
Atmosphere: 1
Food: 3
Service: 1
Jennifer Lopez (Fleek)
The only thing I liked about my orders was the mash potatoes. The chicken and biscuits were hard and they got my order wrong 2 times and the workers are rude except for this one cashier.
I purchased a piece chicken yesterday. Breast and wing side order I took coleslaw. I went back to work I saw leg and thigh.so I went there today and said it to the manager on duty. I ordered a breast and wing yesterday and I got leg and thigh which leg and thigh is on sale for $5.00 something and they charged me $10.85 yesterday how do you go about this ? I didn’t have the receipt but the charge was on my phone and the signal picking up in the restaurant. She ask as if I came in to make a big deal over $5.00 . What is really $5.00 ? All the care about is a paycheck and not the company there work for. And if the company close half of the time they struggle to find a job because they have no customer service.
Food was overpriced and overcooked
Chicken tenders were small, very dry, and hard to chew. This was my second trip to KFC in 3 months, 2 different stores, and the same result.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Famous Bowl Combo, 8 PC Tenders Only
Manager is an absolute savage. Never met a more unprofessional person. Literally gave me the wrong chicken because the chicken I ordered wasn’t ready yet. Had to make a trip back to get the correct order and she complained that a bite from a piece of chicken was missing.
If there’s a wait for a food item to get cooked, tell your customer instead of giving them whatever is back there! Worst service ever.
I dont eat fast food I went in the drive thru for cup of water and somehow ended up with a lemonade and then they were disrespectful after I told them it was wrong. Manager doesn't deserve her job
I have never been to this location and I will never go back!! The food was ready on time but that is where the good part ends. We were in the mood for something not that healthy. KFC would fit the bill. It started out ok but…
The french fries were very soggy and cold.
Then we got to the chicken which wasn’t hot.
I then found a long black hair in the Mac & Cheese. No one in my house has black hair!!
That was it…DONE! I saw the reviews and decided not to bother going to the store to complain.
Food: 1
Professional employees, good service, good people that work there..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken
Make sure you check your order when picking up. They most likely forgot something .
Atmosphere: 1
Food: 2
Service: 1
Every time I go to order they never have original chicken and I’m told I have to wait 25 minutes so I end up going to Wendy’s or Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
The "manager" was more obnoxious than the order taker. They got the whole order wrong. She was so nasty, I dont even know how they stay in business. Commack is the worst, wouldn't bother ever going there again
Atmosphere: 1
Food: 3
Service: 1
I've been there a few times. They charge you for extra sauce. My last experience is going to be my last. My order was over $30. I ordered a 10 piece chicken tenders ( came home and it was 7 pieces. Also ordered a boneless chicken meal ( which was delicious) was told I had to pay extra for lemonade. I said ok. Guess what? They also forgot the lemonade!
Restaurantji Recommends
Doors are too heavy & get stuck.Handicapped parking spots are Not clearly marked.
Sadly place,
Delicious food and good service. I would go back again.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
They definitely doesn't even deserve 1 star!! Theperson who calls herself "manager" keep yelling atthe customer . Even if their order is ready, she makethem wait even longer when she argue with themand keep the order in this oven. NOw rememberagain why didn't go to KFC for a long time! Commack location? NEVER AGAIN!!!!!!
Atmosphere: 1
Food: 3
Service: 1
The only thing I liked about my orders was the mash potatoes. The chicken and biscuits were hard and they got my order wrong 2 times and the workers are rude except for this one cashier.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich
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