I was very disappointed in the “service” my husband and I received. The girl working who was not wearing a name tag but was wearing her headphones clearly did not want to be there. She rolled her eyes at us when we approached the counter. After giving us an attitude and taking our order. She sat on the floor and went back to listening to her music. This isn’t the first time we’ve been met with this rather rude worker. If she doesn’t wanna be there she probably shouldn’t be given the privilege. Very disappointing
Atmosphere: 2
Food: 5
Service: 1
Raja K
I hate giving bad reviews but the service is really terrible. Diana seems to be in her own world. She ignored customers and was talking to her coworker while making drinks but clearly doing a poor job multitasking. She complained about working in a fake Starbucks but “at least it isn’t as bad as a Barnes and Nobles fake Starbucks.” Brought up how she is studying for the SATs and would be upset if she didn’t get a 1550. Wow. Sorry if serving drinks is beneath you but this is your job. Another employee was sitting on the floor doing god knows what.Starbucks Baristas are usually hyper focused and happy to be working. She hates it there and makes everyone suffer.
Atmosphere: 5
Food: 5
Service: 1
Giavanna M.
Every time I come to this Starbucks they mess up all my drinks. I used to work at Starbucks so I think I would know what to expect. why do I pay extra for the ingredients that should have already been included. They also don't ask certain questions you are supposed to ask with some drinks like if you wanted to have cinnamon topped. I gave a drink back because it tasted rotten and they gave me another and it tasted even worse than the last.
Nondumiso mathebula
I wouldn’t even give 1 start, it’s not deserving. Horrible experience, I was there last Friday I stood for minutes 2 employees were there none of them acknowledge me or let me know i’ll get help. instead they were just talking doing their own thing. Not to exaggerate but I was waiting for more than 10 minutes mind you there was just 2 customers me and the other person. Short story short I ended up leaving without a drink, I was very disappointed.
Atmosphere: 1
Elise Deegan
Quick, friendly service through the drive thru. Flat white absolutely delicious!
Atmosphere: 5
Service: 5
Betsy
Absolutely horrible customer service. Waited in line and watched the employee wash dishes and clean countertops while the line built up. She didn’t even address the customers to let us know she will be with us. Complete attitude. Very disrespectful and was on her phone after she took our orders. Her name is Diana!
Jillian F.
Starbucks in Commack offers a wonderful coffee experience that is synonymous with the Starbucks brand but with a dash of local charm. The store's ambiance is an inviting blend of comfortable modernity, making it an ideal spot for casual meetups, work sessions, or some alone time with a good book and a hot cup of java. The baristas are friendly and proficient, crafting each order with care and attention to detail. The aroma of freshly brewed coffee, coupled with a warm greeting as soon as you walk in, truly exemplifies the comforting and familiar Starbucks atmosphere we have all come to know and love.In terms of offerings, this Starbucks location does not disappoint. The menu encompasses the usual range of espresso drinks, teas, Frappuccinos, as well as an assortment of pastries and sandwiches, ensuring that there's something for everyone. The quality of both the drinks and food consistently meets the high standards of the Starbucks brand. Additionally, the mobile ordering system works efficiently here and they have a streamlined procedure for picking up online orders, making this a convenient choice for those on the go. Overall, Starbucks in Commack offers a reliable, quality experience with their service, ambiance, and offerings making it a go-to for any coffee lover in the area.
Brandon Perez
Worst Starbucks I’ve ever been to. I ordered a venti Strawberry acai lemonade and they were all working with a bad attitude to the customers. I didn’t get my drink until the end when I asked and they even said they didn’t have strawberries until I asked for a refund and then they gave me my drink saying that found strawberries all of a sudden and they were slamming the fridge doors purposely in a bad mood. My drink wasn’t even complete it was half way through. The manager should really do something regarding this issue.
Tim K.
Have been multiple times to this location. The area always appears to be in disarray with cups and storage out in the open. The service and line is always extremely slow. Seating is very plentiful as it shares with a cafe that seems to always be closed. It is loud as it is next to the exit. Every time I have been they are out of at least one component of my drink and food. This time they seemed to be out of most items on the menu which led me to believe they just were unwilling to make certain drinks. Convenient location as it is in target so you can purchase a drink prior to shopping but since the service and beverage is always lacking a Dunkin' Donuts might service target better for their customers.
Tory Guardino
Sold me a cup of coffee, and then had me wait for an entire pot to brew/boil. Just tell me there isn’t anything available! I got the coffee to get in and out!
Want to get a coffee no one could make it. Wanted to get my money back and received blank stairs. Place is horrible. Don't go.
Nicholas M.
The starbucks have really nice staff here and convenient with target being located inside. They have this really hot barista named Faith who i hope makes my drinks for the rest of time when i go back
Jack Bonura
As usual, clean and very nice people.
Jennifer Bracht
Love it
Wilfredo S.
It is the second time that I go to this Starbucks and they do not make the caffe correctly, the Chai tea tastes like water. Sorry but you have to train employees how to make coffee
I was very disappointed in the “service” my husband and I received. The girl working who was not wearing a name tag but was wearing her headphones clearly did not want to be there. She rolled her eyes at us when we approached the counter. After giving us an attitude and taking our order. She sat on the floor and went back to listening to her music. This isn’t the first time we’ve been met with this rather rude worker. If she doesn’t wanna be there she probably shouldn’t be given the privilege. Very disappointing
Atmosphere: 2
Food: 5
Service: 1
I hate giving bad reviews but the service is really terrible. Diana seems to be in her own world. She ignored customers and was talking to her coworker while making drinks but clearly doing a poor job multitasking. She complained about working in a fake Starbucks but “at least it isn’t as bad as a Barnes and Nobles fake Starbucks.” Brought up how she is studying for the SATs and would be upset if she didn’t get a 1550. Wow. Sorry if serving drinks is beneath you but this is your job. Another employee was sitting on the floor doing god knows what.Starbucks Baristas are usually hyper focused and happy to be working. She hates it there and makes everyone suffer.
Atmosphere: 5
Food: 5
Service: 1
Every time I come to this Starbucks they mess up all my drinks. I used to work at Starbucks so I think I would know what to expect. why do I pay extra for the ingredients that should have already been included. They also don't ask certain questions you are supposed to ask with some drinks like if you wanted to have cinnamon topped. I gave a drink back because it tasted rotten and they gave me another and it tasted even worse than the last.
I wouldn’t even give 1 start, it’s not deserving. Horrible experience, I was there last Friday I stood for minutes 2 employees were there none of them acknowledge me or let me know i’ll get help. instead they were just talking doing their own thing. Not to exaggerate but I was waiting for more than 10 minutes mind you there was just 2 customers me and the other person. Short story short I ended up leaving without a drink, I was very disappointed.
Atmosphere: 1
Quick, friendly service through the drive thru. Flat white absolutely delicious!
Atmosphere: 5
Service: 5
Absolutely horrible customer service. Waited in line and watched the employee wash dishes and clean countertops while the line built up. She didn’t even address the customers to let us know she will be with us. Complete attitude. Very disrespectful and was on her phone after she took our orders. Her name is Diana!
Starbucks in Commack offers a wonderful coffee experience that is synonymous with the Starbucks brand but with a dash of local charm. The store's ambiance is an inviting blend of comfortable modernity, making it an ideal spot for casual meetups, work sessions, or some alone time with a good book and a hot cup of java. The baristas are friendly and proficient, crafting each order with care and attention to detail. The aroma of freshly brewed coffee, coupled with a warm greeting as soon as you walk in, truly exemplifies the comforting and familiar Starbucks atmosphere we have all come to know and love.In terms of offerings, this Starbucks location does not disappoint. The menu encompasses the usual range of espresso drinks, teas, Frappuccinos, as well as an assortment of pastries and sandwiches, ensuring that there's something for everyone. The quality of both the drinks and food consistently meets the high standards of the Starbucks brand. Additionally, the mobile ordering system works efficiently here and they have a streamlined procedure for picking up online orders, making this a convenient choice for those on the go. Overall, Starbucks in Commack offers a reliable, quality experience with their service, ambiance, and offerings making it a go-to for any coffee lover in the area.
Worst Starbucks I’ve ever been to. I ordered a venti Strawberry acai lemonade and they were all working with a bad attitude to the customers. I didn’t get my drink until the end when I asked and they even said they didn’t have strawberries until I asked for a refund and then they gave me my drink saying that found strawberries all of a sudden and they were slamming the fridge doors purposely in a bad mood. My drink wasn’t even complete it was half way through. The manager should really do something regarding this issue.
Have been multiple times to this location. The area always appears to be in disarray with cups and storage out in the open. The service and line is always extremely slow. Seating is very plentiful as it shares with a cafe that seems to always be closed. It is loud as it is next to the exit. Every time I have been they are out of at least one component of my drink and food. This time they seemed to be out of most items on the menu which led me to believe they just were unwilling to make certain drinks. Convenient location as it is in target so you can purchase a drink prior to shopping but since the service and beverage is always lacking a Dunkin' Donuts might service target better for their customers.
Sold me a cup of coffee, and then had me wait for an entire pot to brew/boil. Just tell me there isn’t anything available! I got the coffee to get in and out!
Restaurantji Recommends
Want to get a coffee no one could make it. Wanted to get my money back and received blank stairs. Place is horrible. Don't go.
The starbucks have really nice staff here and convenient with target being located inside. They have this really hot barista named Faith who i hope makes my drinks for the rest of time when i go back
As usual, clean and very nice people.
Love it
It is the second time that I go to this Starbucks and they do not make the caffe correctly, the Chai tea tastes like water. Sorry but you have to train employees how to make coffee