Tropical Smoothie Cafe

Hopefully new ownership ups its game, the service isn’t like it was , wait is long, short on ingredients had to change my order, disappointed to say the least, it’s been my go to place for years

Really disappointing and hopeful that management sees this review to take action. Our smoothies we ordered were fine but I really felt like a review based on the service was necessary after what we witnessed in a short 5 minute interaction. We watched 3 young kids harassing and bullying an older gentleman in clear view of customers. The gentleman was doing several tasks while all these kids proceeded to just talk to each other. The gentleman even at one point tried to get one of the kids to be productive work wise. The final straw for my boyfriend and I was when he asked for a thicker straw for the smoothie. The gentleman did not understand and the younger kid proceeded to mock him to which my boyfriend said he was now asking him for the straw and not to speak to him in that manner. We thought about tipping him on the side but knew that these kids would take advantage of him. It was very disheartening to see this interaction. This would have made for the perfect undercover boss episode resulting in all 3 kids being fired. It’s one thing to be lazy at work and it’s another to be outright disrespectful and taking advantage of someone. Absolutely disgraceful.

Atmosphere: 1

Food: 4

Service: 1

The best

Atmosphere: 5

Food: 5

Service: 5

Commack location has always been so far friendly, food is readily prepared, and smoothies are always on point.

This past weekend, we wanted to try new smoothies that returned for the summer. The Island Punch smoothie was delicious. If only it was provided all year through - it gives the refreshing Summer taste if I had to compare how it was, it would be the smoothie.

My usual go-to is Buffalo Chicken Wrap. Ranch and Buffalo sauce on the side (to control how much I'd like to put in), Miss Vickie's salt and vinegar chips as my side. My wrap is always done correctly, I appreciate always providing the sauces on the side to avoid a soggy wrap.

Use your Tropical Smoothie app if you haven't already to gain points towards other rewards you might earn. All payments are accepted. The parking lot is shared within the shopping center. There are four tables inside and a few chairs to sit by the window area where they prep your order. Mobile orders are stored by the entrance.

Whenever I come visit my parents, we like to make a Tropical Smoothie café visit. Thank you for always being consistent with our orders.

Atmosphere: 4

Food: 4

Service: 4

The staff is great here!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

I’m used to going to the Tropical Smoothie cafe is Massapequa. Today I visited this location. I ordered a sunrise sunset smoothie, and a Santa Fe quesadilla. The lady who rang me up was lovely, and my smoothie was great. However when I was handed my quesadilla it was a mess. Usually they come in a box. Instead I was given 4 slices of quesadilla stacked together and wrapped in wax paper (the paper they wrap sandwiches in). Everything was stuck together, and oozing everywhere. Just an absolute mess.

Atmosphere: 3

Food: 4

Service: 3

Olivia was awesome great smoothie!

Atmosphere: 5

Food: 5

Service: 5

I never have a problem until tonight I have been ordering acai bowl but tonight order was bad . No coconut, no granola, plus loaded honey ?. I am so disappointed. Next time I will ask my money back .

Atmosphere: 5

Food: 2

Service: 1

Nice place.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Quesadilla Fajitas De Pollo Asado

The lady didn’t cover my drink correctly so it spilled mid way. Also it is Pricey, bring atleast $20

Atmosphere: 3

Food: 5

Service: 3

I’ve tried a variety of food and smoothie items from this store and have always had a good experience. The location is clean, and the staff I’ve communicated with have been friendly and knowledgeable when I had questions about the menu.

Super clean, friendly staff and timely service. This is my favorite tropical smoothie on the Island.

Great smoothies!

The smoothies look amazing.

Very good