Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Dunkin' Donuts Reviews
83 ratings
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asked for a bagel received a roll…. they have a limited menu if you want something from a normal dunkin they don’t have it!
Worst service ever. Always understaffed. Waiting in a drive thru for a mobile coffee order over 15min is unacceptable when only 2 others cars here. So aggravating. Waste of my fuel sitting idling for one dang coffee.
Basically stole our money. The person working there would ring up our order and after an hour of waiting would tell us they where out of that item. They would not refund our items and overall had terrible service
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
Dunkin', a popular coffee and donut shop, has received mixed reviews from customers in the local area. While some have praised the friendly and efficient staff, especially during busy tourist seasons, others have expressed disappointment with the accuracy of their orders and the lengthy wait times at the drive-through.
Despite the challenges, the restaurant seems to be making efforts to improve, with the supervisor taking charge and the staff working hard to keep up with the demand. Customers have noted the staff's attentiveness and their ability to quickly prepare items like the Coolatta.
However, some customers have reported ongoing issues with their orders, such as missing or incorrect ingredients in their drinks and a lack of customization options. The transition to the new location in Cooperstown appears to have been challenging, with the restaurant struggling to meet the expectations of the community.
Overall, Dunkin' in Cooperstown seems to be a work in progress, with both positive and negative experiences reported by customers. The restaurant's ability to address these concerns and provide a consistently high-quality experience will be crucial in maintaining its popularity in the area.