Albert's Pizza Shop

The food is good but don’t ever order a delivery from them. I was told my food would be delivered by 4:20 pm which was ok because I had to leave by 5:30pm to catch a flight at the airport. When the food didn’t arrive by 4:45 I called and they told me the food was already on its way but that was a lie because I live 10 minutes from the restaurant and it still hadn’t arrived a half hour later at 5:15. I called again and they put me on hold and said it was 2 minutes away. That was also a lie because it didn’t actually arrive until 5:25 (like warm). I left the food home and went to the airport without eating. Honestly really like Albert’s food but won’t eat here for a long time on principle

Atmosphere: 3

Food: 5

Service: 1

Ive ordered in the past and it was hit and miss for the original alberts taste I remember..to be fair more hits than misses .. this time it was about as close to the original alberts as you can get .. definitely puts the west babylon store to shame.. as I look through reviews its also not fair to hold it too when albert pete tommy the Cruz family owned these stores those days are gone .. nothing is like it used to be ..the owner has always been nice when I've seen him and puts out a good square pie..

Food: 5

Service: 5

Good young people who stick with good service and quality better than most other joints. THUMBS UP TO WHOEVER TRAINS THEM!

Atmosphere: 2

Food: 4

Service: 5

I remember eating this pizza when I was young, maybe 2004-2005
This is the go to reverse slice and I will stand on that, I highly recommend Albert’s to anyone looking for this slice

Atmosphere: 3

Food: 5

Service: 5

I used to like stopping in there,but after my most recent visit,seeing a mouse,made it my last

Atmosphere: 1

Food: 1

Service: 1

Great service and price and food Love the square pie

Food: 5

Service: 5

the food was amazing, however the workers are very rude, and giving an attitude, very judgmental and giving stank looks clearly holding grudges towards different customers, which is so unprofessional and disturbing, me and my girls were getting terrible stank looks and whispers while eating there we were all uncomfortable, the food was great definitely will be only delivering next time until they get new workers , because that behavior was unacceptable.

Atmosphere: 1

Food: 5

Service: 1

Have been going to alberts for fifty plus years , my grand pa would take all the grand kids there in the 70ys, still love it and still the same,don't change anything. I remember when you were around the corner , Waldo st

Atmosphere: 5

Food: 5

Service: 5

Pizza and accessories are fire !!!

Atmosphere: 5

Food: 5

Service: 5

Amazing place, amazing people and what amazing food!! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Best of Long Island !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sicilian Pie

Great Sicilian pizza!!!

Atmosphere: 5

Food: 5

Service: 5

The best upside down east of Nassau/Queens border. I actually prefer it to L&B.

Atmosphere: 3

Food: 5

Service: 5

I've frequented this pizza shop on several occasions, initially drawn in by the welcoming staff and satisfactory food quality. These positive experiences are the reason for my generous 2-star rating. However, my recent visit left much to be desired.

I placed an order for a regular pie, a specialty pie, and two side orders of meatballs. Regrettably, the regular pie arrived overcooked and lukewarm, the specialty pie was missing the requested ingredients, and the meatballs were pre-sliced and excessively salty. Despite these issues, I was charged the full amount for the order.

I arrived 25 minutes after placing the order, which was within the 20-25 minute window I had been given. Upon discovering the issues with my order, I called the shop to request a resolution. Unfortunately, I was placed on hold for several minutes and ultimately disconnected. This call was made on a busy Friday, yet I would have appreciated a callback within an hour to address the mistake.

I sincerely hope that the shop can deliver joyful experiences to other customers in the future. I may reconsider my review if my family decides to order again and the quality improves.

ChatGPT can make mis

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Meatball, Regular Slice

I've been living in NC for many years and when I think of NY pizza, this is what I'm talking about.

Atmosphere: 5

Food: 5

Service: 5