“Dear Starbucks Team,
I’m writing to express my sincere gratitude for the kindness and support I received from one of your incredible employees today, September 21st, at your location 1700 sunrise highway i
While waiting in the drive-thru line to receive my coffee, my car suddenly broke down. I was completely panicked, blocking the entire line, and my heart was racing as I tried unsuccessfully to restart the car. To my surprise, no one from the line behind me offered to help I felt completely alone in that moment.
Then, to my absolute relief, a Starbucks employee came outside and offered to help. She didn’t hesitate this strong and determined woman pushed my car all by herself, without any assistance from anyone else in line. I was in disbelief at her strength and kindness.
While I was on the phone with the tow company, still overwhelmed and shaken, this same employee returned a few minutes later with a coffee and a tall glass of water. She could clearly see I was distressed and went out of her way to bring me some comfort in such a stressful moment.
Unfortunately, in all the commotion, I did not catch her name. I also didn’t get the chance to go back into the store and thank her personally, as the tow truck arrived quickly and I had to leave. I deeply regret not being able to express my appreciation in person, so I hope this message reaches her.
Please let her know how truly grateful I am not only for her help but for her compassion and thoughtfulness. It’s not every day you encounter someone so selfless and caring, especially in such an unexpected and vulnerable moment. She went far above and beyond her job, and her actions meant more to me than I can put into words.
You should be incredibly proud to have such a remarkable individual representing your team. The world needs more people like her.
With heartfelt thanks,
Jen“
“Dear Starbucks Team, I’m writing to express my sincere gratitude for the kindness and support I received from one of your incredible employees today, September 21st, at your location 1700 sunrise highway i While waiting in the drive-thru line to receive my coffee, my car suddenly broke down. I was completely panicked, blocking the entire line, and my heart was racing as I tried unsuccessfully to restart the car. To my surprise, no one from the line behind me offered to help I felt completely alone in that moment. Then, to my absolute relief, a Starbucks employee came outside and offered to help. She didn’t hesitate this strong and determined woman pushed my car all by herself, without any assistance from anyone else in line. I was in disbelief at her strength and kindness. While I was on the phone with the tow company, still overwhelmed and shaken, this same employee returned a few minutes later with a coffee and a tall glass of water. She could clearly see I was distressed and went out of her way to bring me some comfort in such a stressful moment. Unfortunately, in all the commotion, I did not catch her name. I also didn’t get the chance to go back into the store and thank her personally, as the tow truck arrived quickly and I had to leave. I deeply regret not being able to express my appreciation in person, so I hope this message reaches her. Please let her know how truly grateful I am not only for her help but for her compassion and thoughtfulness. It’s not every day you encounter someone so selfless and caring, especially in such an unexpected and vulnerable moment. She went far above and beyond her job, and her actions meant more to me than I can put into words. You should be incredibly proud to have such a remarkable individual representing your team. The world needs more people like her. With heartfelt thanks, Jen“