The place is clean and spacious, which I appreciated. The customer service was decent, nothing to complain about. Unfortunately, the food was a big letdown. I ordered a plate, and it came out cold and dry, which made it really unappetizing. The flavors weren’t great either. It’s an okay spot, but I don’t think I’d go back.
Atmosphere: 2
Food: 1
Service: 3
Daniella Solano
My favorite bread Guava chicharrón Everything super rich
Julius Leo
The food is acceptable, the customer service is terrible, I don't understand how ladies who serve the public poorly can work, they leave a lot to be desired, they should improve in that aspect. I ordered two coffees, apparently there was a misunderstanding in the order and I asked for them to be changed and I received bad treatment from the three ladies who were serving, they changed my coffees in a very bad way.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pastel de Pollo
ANDRES FORERO
The chambray empanadas are too old and hard. When I made the claim they did not change it and I had to buy another product. Zero recommended the bakery. The food is good. 07-OCT-24 9:58 am The response from the employees was very bad. Bad customer service. Conclusion: It is better to go somewhere else at least to eat good bakery.
Atmosphere: 3
Food: 2
Service: 1
Tomas Velasquez
There is a woman who serves poorly, I wanted to eat in peace but that woman serves so poorly that I almost didn't eat there, that woman is there at night like 11 at night, but the food is good, I loved it so much that I would eat there again but Because of how the woman treated me, I will never eat again.
Atmosphere: 2
Food: 5
Service: 1
Maria Isabel Caicedo C
The cashiers have a bad attitude and do not provide good service, do not ask for chicken pie because there is never any either.
Service: 1
Angel Olaya
Good morning, what a delight the gastronomy of my country Colombia, I have no doubt that it is one of the best restaurants where you can find everything your palate desires, I felt like I was in Colombia, I tried the empanadas, the potato cake and everything else He described it as not being found anywhere else. My beloved Colombian land, I love you Colombia ?????????? New York, thank you for making this Queens neighborhood a Latin neighborhood ?????????????? ??❤️?? ❤️??❤️??❤️??❤️??❤️
Atmosphere: 5
Food: 5
Service: 5
ReyLatino Radio Enterprise
We are about music and this is like that in a town without music it is not a town participate in our advertising and comment on the sub-managements and you published we have the advertising space
Roxy Utpl
Terrible service from those who really serve a business is for the customer but these women have no charisma ???
Gustavo Moreno
Good place to enjoy a bonus bread or an empanada with a coffee, good service.
I always get baked goods here (pan de bono, pan de queso) and no matter what time I go (even at 2am) its fresh and tastes great. I haven’t tried the food but I will update when I do.
Juan Romero
good teachers
Jose Perez
Well to be honest the beef soup is amazing but the prices for a soup and withe rice is too expensive, that why I started to stop buying here, but it’s good just be advised that everything here is expensive.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Soup
Mayi Romero
I've always bought empanadas here. It's the first time I've bought empanadas that you can't even chew. The customers and I complained and were told “that's how they are and they're fresh.” They didn't want to change them and charged us a lot of money. The same with the rice they gave us a jar of soup and not in an aluminum plate and they gave us less than what we paid.
Atmosphere: 1
Food: 2
Service: 1
Jose Velez
My order was 1 Coffee & 1 Arroz a la Valenciana (03/29/2024). 3/4 into my meal dirt and dust particles fell from the ceiling tiles on top of where I was sitting; on top of me, on top of my meal and coffee. I got up and explained one of the female servers what happened. I told her to go and see for herself the table where I was sitting. I pointed to the dirt and dust particles on the table. We both ran our hands and fingers on the table. She was unfazed & unconcerned about the mishap and condition. Her only response was "we don't have that here." I asked to speak to a manager or supervisor and was told there was none available. I asked for a business card and I was told they had none. I asked for their phone number so I can speak to some responsible person and I was told that she did not know it. I was rudely told to Google the information if I wanted the phone number. No professionalism, care or concern was ever shown, demonstrated or exhibited by anyone there. This is a health and safety issue & concern that this establishment failed considerably not only to mediate but failed to apologize for and failed to satisfactory addressed. I hope their security cameras will do all the talking. They lost a loyal, respectful and humble customer. No more for me.
The place is clean and spacious, which I appreciated. The customer service was decent, nothing to complain about. Unfortunately, the food was a big letdown. I ordered a plate, and it came out cold and dry, which made it really unappetizing. The flavors weren’t great either. It’s an okay spot, but I don’t think I’d go back.
Atmosphere: 2
Food: 1
Service: 3
My favorite bread
Guava chicharrón
Everything super rich
The food is acceptable, the customer service is terrible, I don't understand how ladies who serve the public poorly can work, they leave a lot to be desired, they should improve in that aspect. I ordered two coffees, apparently there was a misunderstanding in the order and I asked for them to be changed and I received bad treatment from the three ladies who were serving, they changed my coffees in a very bad way.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pastel de Pollo
The chambray empanadas are too old and hard. When I made the claim they did not change it and I had to buy another product. Zero recommended the bakery. The food is good. 07-OCT-24 9:58 am
The response from the employees was very bad. Bad customer service.
Conclusion: It is better to go somewhere else at least to eat good bakery.
Atmosphere: 3
Food: 2
Service: 1
There is a woman who serves poorly, I wanted to eat in peace but that woman serves so poorly that I almost didn't eat there, that woman is there at night like 11 at night, but the food is good, I loved it so much that I would eat there again but Because of how the woman treated me, I will never eat again.
Atmosphere: 2
Food: 5
Service: 1
The cashiers have a bad attitude and do not provide good service, do not ask for chicken pie because there is never any either.
Service: 1
Good morning, what a delight the gastronomy of my country Colombia, I have no doubt that it is one of the best restaurants where you can find everything your palate desires, I felt like I was in Colombia, I tried the empanadas, the potato cake and everything else He described it as not being found anywhere else. My beloved Colombian land, I love you Colombia ?????????? New York, thank you for making this Queens neighborhood a Latin neighborhood ?????????????? ??❤️?? ❤️??❤️??❤️??❤️??❤️
Atmosphere: 5
Food: 5
Service: 5
We are about music and this is like that in a town without music it is not a town participate in our advertising and comment on the sub-managements and you published we have the advertising space
Terrible service from those who really serve a business is for the customer but these women have no charisma ???
Good place to enjoy a bonus bread or an empanada with a coffee, good service.
Restaurantji Recommends
I always get baked goods here (pan de bono, pan de queso) and no matter what time I go (even at 2am) its fresh and tastes great. I haven’t tried the food but I will update when I do.
good teachers
Well to be honest the beef soup is amazing but the prices for a soup and withe rice is too expensive, that why I started to stop buying here, but it’s good just be advised that everything here is expensive.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Soup
I've always bought empanadas here. It's the first time I've bought empanadas that you can't even chew. The customers and I complained and were told “that's how they are and they're fresh.” They didn't want to change them and charged us a lot of money. The same with the rice they gave us a jar of soup and not in an aluminum plate and they gave us less than what we paid.
Atmosphere: 1
Food: 2
Service: 1
My order was 1 Coffee & 1 Arroz a la Valenciana (03/29/2024). 3/4 into my meal dirt and dust particles fell from the ceiling tiles on top of where I was sitting; on top of me, on top of my meal and coffee. I got up and explained one of the female servers what happened. I told her to go and see for herself the table where I was sitting. I pointed to the dirt and dust particles on the table. We both ran our hands and fingers on the table. She was unfazed & unconcerned about the mishap and condition. Her only response was "we don't have that here." I asked to speak to a manager or supervisor and was told there was none available. I asked for a business card and I was told they had none. I asked for their phone number so I can speak to some responsible person and I was told that she did not know it. I was rudely told to Google the information if I wanted the phone number. No professionalism, care or concern was ever shown, demonstrated or exhibited by anyone there. This is a health and safety issue & concern that this establishment failed considerably not only to mediate but failed to apologize for and failed to satisfactory addressed. I hope their security cameras will do all the talking. They lost a loyal, respectful and humble customer. No more for me.
Food: 3
Service: 1
Loading...