Got to the store 15 minutes after ordering, they hadn't even started working on it. Wasn't particularly busy.
Atmosphere: 3
Food: 3
Service: 1
Keara Conn
I always order from this location as I work near by, usually they are punctual and deliver quick and I don’t have issues. Today it is snowing, and I understand the roads are bad so I expected a delay. However I ordered over an hour ago, and I didn’t get a phone call until an hour later that they were going to make my order but it would “take some time because of the weather” I said “that’s fine I understand, however I just wish you guys would’ve called me earlier as I ordered an hour ago “ and the man on the phone was very rude and started getting nasty with me, saying that if the weather is bad maybe I shouldn’t order then and that I should cancel it s If they had done the order an hour ago the roads would not have been as bad… seems like they delayed it on purpose so they wouldn’t have to bring it. Bad customer service on their end and I did not appreciate the nasty remarks when all I asked is if in the future they could please notify me sooner
Atmosphere: 2
Food: 4
Service: 1
Cesar Culajay
I had a requested a change of pizza as I messed up my order and “Azmun” went above and beyond and made the pizza quickly at no extra charge !
Atmosphere: 3
Food: 4
Service: 5
T T
Was really in the mood for Dominos so i went online to order, i quickly found out that they don’t deliver to Buchanan. Bummer. Someone in upper management needs to revisit this poor policy because Buchanan is literally 10 mins from the store and you guys are loosing money.
Edgar Rosario
Had paid for a delivery. Driver Abdul was very rude did not want to walk to my door because of inch of snow claiming it was ice when I proceeded to walk to him to show him it wasn't ice he gave me a smart remark " do you want me to bring the pizza back" WHATS THE POINT OF LEAVING DELIVERY INSTRUCTIONS IF THE DRIVER CANT FOLLOW THEM. Abdul should not be a delivery driver if he can't bring the pizza to the door. Not to mention pizza and wings were undercooked 0/10 never will order from here again .
Food: 1
Service: 1
Rosario Figueroa
Poor customer service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Janet
Staff very friendly and accommodating. Great food ,always nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake
Rob McCain
It's a clean quiet place to eat and it's air conditioned
Vegetarian options: Quite a few options to pick from
Parking: Pull up to the front door put your lights on and they come out to the car for you .
If you're paying cash, bring exact change. No matter what the amount tendered, expect dimes, nickels, pennies and singles back. They never have quarters, fives or tens in their cash drawer
This place has deteriorated to the worst customer service possible. Countless times they show up late( over an hour) when I live 4 miles away. The excuse is the car broke down. Just recently I called and after 6 min of waiting to even talk to someone, the guy in the phone picked up and asked to be put on hold. Before I can say yes or what I really wanted was to ask a quick question.... he put me on hold any way. 2 min goes by and he picks up and I mentioned that would be nice if you waited for me to say yes to being out on hold. No response, just what would you like? SMH
Service: 1
The Real El Jorge
It's generic pizza, and consistent with any other domino's. The problem with this domino's is that they are slow, the drivers get lost (idk how...everyone has gps now), the manager is incompetent. Now, before you say "ok Karen/Kevin" ?, I try to be objective, understanding, but that's for the 1st & 2nd time. 3rd time is a trend. I have not ordered again from here, but my wife and daughter don't listen, then complain after-"I literally told you so", but it goes back to cheap and consistent.
Atmosphere: 1
Food: 3
Service: 1
Chey Lesteen
Delivery driver did not say thank you for tip had unnecessary attitude and did not say enjoy food nothing just walked away, well that's exactly what I'll do too and NEVER ORDER FROM HERE AGAIN YOU LOST A CUSTOMER DOMINOS THANKS
Service: 1
Eli
My friend and I got dominoes last night and the pizza was making me feel sick and my friend had the wings and she now has food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Matthew Johnson
Ordered a pizza online. They delivered it to the wrong address and when I tried to call them I spent 30 min on hold unable to talk to anyone in the store
Got to the store 15 minutes after ordering, they hadn't even started working on it. Wasn't particularly busy.
Atmosphere: 3
Food: 3
Service: 1
I always order from this location as I work near by, usually they are punctual and deliver quick and I don’t have issues. Today it is snowing, and I understand the roads are bad so I expected a delay. However I ordered over an hour ago, and I didn’t get a phone call until an hour later that they were going to make my order but it would “take some time because of the weather” I said “that’s fine I understand, however I just wish you guys would’ve called me earlier as I ordered an hour ago “ and the man on the phone was very rude and started getting nasty with me, saying that if the weather is bad maybe I shouldn’t order then and that I should cancel it s If they had done the order an hour ago the roads would not have been as bad… seems like they delayed it on purpose so they wouldn’t have to bring it. Bad customer service on their end and I did not appreciate the nasty remarks when all I asked is if in the future they could please notify me sooner
Atmosphere: 2
Food: 4
Service: 1
I had a requested a change of pizza as I messed up my order and “Azmun” went above and beyond and made the pizza quickly at no extra charge !
Atmosphere: 3
Food: 4
Service: 5
Was really in the mood for Dominos so i went online to order, i quickly found out that they don’t deliver to Buchanan. Bummer. Someone in upper management needs to revisit this poor policy because Buchanan is literally 10 mins from the store and you guys are loosing money.
Had paid for a delivery. Driver Abdul was very rude did not want to walk to my door because of inch of snow claiming it was ice when I proceeded to walk to him to show him it wasn't ice he gave me a smart remark " do you want me to bring the pizza back" WHATS THE POINT OF LEAVING DELIVERY INSTRUCTIONS IF THE DRIVER CANT FOLLOW THEM. Abdul should not be a delivery driver if he can't bring the pizza to the door. Not to mention pizza and wings were undercooked 0/10 never will order from here again .
Food: 1
Service: 1
Poor customer service
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Staff very friendly and accommodating.
Great food ,always nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake
It's a clean quiet place to eat and it's air conditioned
Vegetarian options: Quite a few options to pick from
Parking: Pull up to the front door put your lights on and they come out to the car for you .
Kid-friendliness: Inside dining dining tables kids welcome.
Wheelchair accessibility: Yes acceptable for handicapped
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzel, Tater Tots, Deluxe Pizza, Lava Cake
It's a clean quiet place to eat and it's air conditioned
Vegetarian options: Quite a few options to pick from
Parking: Pull up to the front door put your lights on and they come out to the car for you .
Kid-friendliness: Inside dining dining tables kids welcome.
Wheelchair accessibility: Yes acceptable for handicapped
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzel, Tater Tots, Deluxe Pizza, Lava Cake
If you're paying cash, bring exact change. No matter what the amount tendered, expect dimes, nickels, pennies and singles back. They never have quarters, fives or tens in their cash drawer
Restaurantji Recommends
This place has deteriorated to the worst customer service possible. Countless times they show up late( over an hour) when I live 4 miles away. The excuse is the car broke down. Just recently I called and after 6 min of waiting to even talk to someone, the guy in the phone picked up and asked to be put on hold. Before I can say yes or what I really wanted was to ask a quick question.... he put me on hold any way. 2 min goes by and he picks up and I mentioned that would be nice if you waited for me to say yes to being out on hold. No response, just what would you like? SMH
Service: 1
It's generic pizza, and consistent with any other domino's. The problem with this domino's is that they are slow, the drivers get lost (idk how...everyone has gps now), the manager is incompetent. Now, before you say "ok Karen/Kevin" ?, I try to be objective, understanding, but that's for the 1st & 2nd time. 3rd time is a trend. I have not ordered again from here, but my wife and daughter don't listen, then complain after-"I literally told you so", but it goes back to cheap and consistent.
Atmosphere: 1
Food: 3
Service: 1
Delivery driver did not say thank you for tip had unnecessary attitude and did not say enjoy food nothing just walked away, well that's exactly what I'll do too and NEVER ORDER FROM HERE AGAIN YOU LOST A CUSTOMER DOMINOS THANKS
Service: 1
My friend and I got dominoes last night and the pizza was making me feel sick and my friend had the wings and she now has food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza online. They delivered it to the wrong address and when I tried to call them I spent 30 min on hold unable to talk to anyone in the store
Atmosphere: 1
Food: 1
Service: 1
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