Dunkin'

12165 State Route 9W, Coxsackie
(518) 731-1515

Recent Reviews

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Nickolas Deacon

Amazing location, amazing staff, they deserve the best!

Atmosphere: 5

Food: 5

Service: 5

William Gates

Great coffee and donuts.

Atmosphere: 5

Food: 5

Service: 5

stephanie beck

One of the worst Dunkin’s to stop at. Worst customer service, employees stand around talking while you wait at the counter to be helped. Not friendly at all

Pamela Santillo

Workers never get the order right. They could care less.

Atmosphere: 1

Food: 3

Service: 1

Stacy Brooks

Ashlynn is the best!!! She has excellent customer service skills.

Kyle

Horrible customer service. Nothing like when you go to the one in Ravena. Attitude, there short with you, and give you an attitude when they get your order wrong. Rude, lack customer service, do not recommend this location at allll

issa !

I gotta say the customer service is TERRIBLE. I can’t tell if it’s them individually or if the manager makes it a horrible time or whatever but they are so rude for no reason. Never write reviews like this but… what’s your problem??

Horror Story

Awful food, always burnt and workers constantly talk badly of customers. Dont waste your time here.

Rob Kilts (Veza)

This is the worst Dunkin' I have ever been too. Slow as heck and they don't even do a good job.

Atmosphere: 1

Food: 1

Service: 1

Christina La Pierre

Ordered extra large coffee. And it didn't taste like it had any.

Food: 3

Michael springer

Phone number disconnected, not good, fire workers, or retrain them, and or hire new crew, and instill professionalism, and manners whenever dealing with the public, otherwise, expect no one else to hire you

Wheelchair accessibility: Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Egg and Cheese Croissant, Dozen Donuts, Chicken & Roasted Pepper Dunkin' Wrap, Egg and Cheese, Vanilla Bean Coolatta, Blue Raspberry Coolatta

Kerri Graff

Never enough workers, waited in line no one ahead of me for at least 15 min for anyone to come over and take my order. And still don't get the orders right

Bella Antonelli

Sick and tired of getting cream cheese on my buttered bagels? People make mistakes but can this not happen 5/7 times I come

Atmosphere: 4

Food: 1

Service: 2

Liliane Clavel Pardo

Not very friendly staff
Cleanliness: the smell of the place was not great
On the other hand, it's fast
The old photo from the very first Dunkin’ was interesting

Atmosphere: 3

Food: 4

Service: 3

Ryan Hendrie

We frequent this Dunkin' Donuts often, but tonight's experience was quite disheartening. Despite being the only car in the drive-through lane, it took nearly 20 minutes to receive our order. The situation was further aggravated by the staff's unprofessional behavior and dismissive attitude. To top it off, the drinks we received were of poor quality. This level of service is disappointing and not what we have come to expect.

Atmosphere: 3

Food: 2

Service: 1

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