More often than not they get my coffee order wrong. At this point I should have learned to check my coffee before I leave the parking lot. I ordered a small hot coffee with 1 cream and 1 butter pecan shot. It appears I got a cup of cream with butter pecan, literally couldn’t taste coffee at all. Waste of money, it was undrinkable.
Service: 1
Anthony Sambuco
Do we not know that a toasted bagel doesn't mean microwave it so its like chewing on a piece of rubber?
Atmosphere: 1
Food: 1
Service: 2
Al P
Did a online order 4 Boston Kreme 4 jelly 3 french curlers and 1 golden choc and 10 munchins 5 blueberry 5 choc glaze and 2 sandwiches. Got 1 Boston 1 jelly and the golden choc and the rest was wrong. Got 5 blueberry munchins and the other 5 was wrong. They either don't care or can't read. Or they were high. Think corporate should step in and get a new crew and can follow a simple piece of paper and when you call the phone number on the receipt and the same number on the website it says it been disconnected
Atmosphere: 1
Food: 1
Service: 1
Nickolas Deacon
Amazing location, amazing staff, they deserve the best!
Atmosphere: 5
Food: 5
Service: 5
William Gates
Great coffee and donuts.
Atmosphere: 5
Food: 5
Service: 5
stephanie beck
One of the worst Dunkin’s to stop at. Worst customer service, employees stand around talking while you wait at the counter to be helped. Not friendly at all
Pamela Santillo
Workers never get the order right. They could care less.
Atmosphere: 1
Food: 3
Service: 1
Stacy Brooks
Ashlynn is the best!!! She has excellent customer service skills.
Kyle
Horrible customer service. Nothing like when you go to the one in Ravena. Attitude, there short with you, and give you an attitude when they get your order wrong. Rude, lack customer service, do not recommend this location at allll
issa !
I gotta say the customer service is TERRIBLE. I can’t tell if it’s them individually or if the manager makes it a horrible time or whatever but they are so rude for no reason. Never write reviews like this but… what’s your problem??
Awful food, always burnt and workers constantly talk badly of customers. Dont waste your time here.
Rob Kilts (Veza)
This is the worst Dunkin' I have ever been too. Slow as heck and they don't even do a good job.
Atmosphere: 1
Food: 1
Service: 1
Christina La Pierre
Ordered extra large coffee. And it didn't taste like it had any.
Food: 3
Michael springer
Phone number disconnected, not good, fire workers, or retrain them, and or hire new crew, and instill professionalism, and manners whenever dealing with the public, otherwise, expect no one else to hire you
Wheelchair accessibility: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Egg and Cheese Croissant, Dozen Donuts, Chicken & Roasted Pepper Dunkin' Wrap, Egg and Cheese, Vanilla Bean Coolatta, Blue Raspberry Coolatta
Kerri Graff
Never enough workers, waited in line no one ahead of me for at least 15 min for anyone to come over and take my order. And still don't get the orders right
More often than not they get my coffee order wrong. At this point I should have learned to check my coffee before I leave the parking lot. I ordered a small hot coffee with 1 cream and 1 butter pecan shot. It appears I got a cup of cream with butter pecan, literally couldn’t taste coffee at all. Waste of money, it was undrinkable.
Service: 1
Do we not know that a toasted bagel doesn't mean microwave it so its like chewing on a piece of rubber?
Atmosphere: 1
Food: 1
Service: 2
Did a online order 4 Boston Kreme 4 jelly 3 french curlers and 1 golden choc and 10 munchins 5 blueberry 5 choc glaze and 2 sandwiches. Got 1 Boston 1 jelly and the golden choc and the rest was wrong. Got 5 blueberry munchins and the other 5 was wrong. They either don't care or can't read. Or they were high. Think corporate should step in and get a new crew and can follow a simple piece of paper and when you call the phone number on the receipt and the same number on the website it says it been disconnected
Atmosphere: 1
Food: 1
Service: 1
Amazing location, amazing staff, they deserve the best!
Atmosphere: 5
Food: 5
Service: 5
Great coffee and donuts.
Atmosphere: 5
Food: 5
Service: 5
One of the worst Dunkin’s to stop at. Worst customer service, employees stand around talking while you wait at the counter to be helped. Not friendly at all
Workers never get the order right. They could care less.
Atmosphere: 1
Food: 3
Service: 1
Ashlynn is the best!!! She has excellent customer service skills.
Horrible customer service. Nothing like when you go to the one in Ravena. Attitude, there short with you, and give you an attitude when they get your order wrong. Rude, lack customer service, do not recommend this location at allll
I gotta say the customer service is TERRIBLE. I can’t tell if it’s them individually or if the manager makes it a horrible time or whatever but they are so rude for no reason. Never write reviews like this but… what’s your problem??
Restaurantji Recommends
Awful food, always burnt and workers constantly talk badly of customers. Dont waste your time here.
This is the worst Dunkin' I have ever been too. Slow as heck and they don't even do a good job.
Atmosphere: 1
Food: 1
Service: 1
Ordered extra large coffee. And it didn't taste like it had any.
Food: 3
Phone number disconnected, not good, fire workers, or retrain them, and or hire new crew, and instill professionalism, and manners whenever dealing with the public, otherwise, expect no one else to hire you
Wheelchair accessibility: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Egg and Cheese Croissant, Dozen Donuts, Chicken & Roasted Pepper Dunkin' Wrap, Egg and Cheese, Vanilla Bean Coolatta, Blue Raspberry Coolatta
Never enough workers, waited in line no one ahead of me for at least 15 min for anyone to come over and take my order. And still don't get the orders right
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