Dunkin'
12165 State Route 9W, Coxsackie
(518) 731-1515
Recent Reviews
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Amazing location, amazing staff, they deserve the best!
Atmosphere: 5
Food: 5
Service: 5
Great coffee and donuts.
Atmosphere: 5
Food: 5
Service: 5
One of the worst Dunkin’s to stop at. Worst customer service, employees stand around talking while you wait at the counter to be helped. Not friendly at all
Workers never get the order right. They could care less.
Atmosphere: 1
Food: 3
Service: 1
Ashlynn is the best!!! She has excellent customer service skills.
Horrible customer service. Nothing like when you go to the one in Ravena. Attitude, there short with you, and give you an attitude when they get your order wrong. Rude, lack customer service, do not recommend this location at allll
I gotta say the customer service is TERRIBLE. I can’t tell if it’s them individually or if the manager makes it a horrible time or whatever but they are so rude for no reason. Never write reviews like this but… what’s your problem??
Awful food, always burnt and workers constantly talk badly of customers. Dont waste your time here.
This is the worst Dunkin' I have ever been too. Slow as heck and they don't even do a good job.
Atmosphere: 1
Food: 1
Service: 1
Ordered extra large coffee. And it didn't taste like it had any.
Food: 3
Restaurantji Recommends
Phone number disconnected, not good, fire workers, or retrain them, and or hire new crew, and instill professionalism, and manners whenever dealing with the public, otherwise, expect no one else to hire you
Wheelchair accessibility: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Egg and Cheese Croissant, Dozen Donuts, Chicken & Roasted Pepper Dunkin' Wrap, Egg and Cheese, Vanilla Bean Coolatta, Blue Raspberry Coolatta
Never enough workers, waited in line no one ahead of me for at least 15 min for anyone to come over and take my order. And still don't get the orders right
Sick and tired of getting cream cheese on my buttered bagels? People make mistakes but can this not happen 5/7 times I come
Atmosphere: 4
Food: 1
Service: 2
Not very friendly staff
Cleanliness: the smell of the place was not great
On the other hand, it's fast
The old photo from the very first Dunkin’ was interesting
Atmosphere: 3
Food: 4
Service: 3
We frequent this Dunkin' Donuts often, but tonight's experience was quite disheartening. Despite being the only car in the drive-through lane, it took nearly 20 minutes to receive our order. The situation was further aggravated by the staff's unprofessional behavior and dismissive attitude. To top it off, the drinks we received were of poor quality. This level of service is disappointing and not what we have come to expect.
Atmosphere: 3
Food: 2
Service: 1
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