Charlie's
64 Genesee St, Cuba
(585) 968-2243
Recent Reviews
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Best food spot in Cuba. If you're in a hurry order ahead sometimes you have to wait a bit when they're busy and that's no one's fault.
Atmosphere: 5
Food: 5
Service: 5
Today ordered Sundaes and they were huge for the price. Very satisfied!
Atmosphere: 5
Food: 5
Service: 5
Food was good, aside from the hot dog buns being really dry and cold. The fries were also cold and soggy I’m assuming they were put into the container 20 mins before we were given them. Also waited 30 minutes to receive the food. The double cheeseburger was perfect and tasty.
Purchased soft serve. Worst ever
Service: 4
My Husband took me for the first time to his childhood hot spot. He grew up in Cuba and his childhood friends parents owned Charlie's. He has fond memories and thought he would share them with me. We've recently moved to the area. My husband ordered the double Cuba burger with fries. I ordered fried chicken thighs 3 piece, coleslaw slaw ,mashed potatoes and gravy. As we waited for our order we enjoyed sitting there watching traffic and reminiscing and just hanging out. Unfortunately, we also realized how run down and shabby the place was. Seats were broken and old, bottles on the table were sticky. The girl that took our order was sweet to talk to but definitely didn't have any desire to do any more work than she had to as the tables all had crumbs on them and needed wiped down, floors needed sweeping and all the glass was needing a good washing too. She mostly stood around not doing much at all. Our food finally arrived. She brought it out on a tray. Presentation was appealing and portions were pretty big. Unfortunately, the tray that she brought it on was very sticky like it hadn't been washed in a while...gross! I was tempted to refuse it but I didn't. My Husband loved his burger! The fry portion was huge. My chicken order of 3 actually had 4 pieces which made me happy to think that I would have leftovers. The coleslaw and mashed potatoes and gravy were delicious and the portions were large. Unfortunately, the chicken was disappointing. It must have been cooked in the fish fryer because it tasted like fish...instant turn off. I did bring it home but, I ended up throwing it away. My husband threw out his leftover fries aswell. Maybe the fries oils need changed because both my husband and myself had intestinal issues afterwards. Im sorry for the negative review but I really felt that I needed to say something. Maybe the owners will step up their game and spruce this place up. We'd like to try the pizza but we're hesitant. Good luck!
Atmosphere: 1
Food: 2
Service: 2
Good food and good service.
The food was delicious. Kind staff. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
I have yet to have a bad meal here. And if you are someone that loves toppings on your pizza, do yourself a favor and get The Works. You won't be disappointed! Also the Cuba Steak & Cheese sub is a good choice also.
Atmosphere: 4
Food: 5
Service: 5
Cooked to perfection
Large cones are truly large. Will go again
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Went there last week with my friends and got ice cream. I got only coffee milkshake cuz I don't like eating ice cream but it was still delicious! Their inside building looks neat and clean, too.
Hometown treats
Amazing food, prices and people
It was our first time eating there. The food was good and there were not bad prices. The staff was very helpful and friendly.
I found Charlie's by accident, and it took me forever to actually come back and try it. We've been a couple of times now. Food is made fresh, is delicious, and the service is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
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