Dunkin'

9475 Airport Plaza, Dansville
(585) 335-6850

Recent Reviews

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Andy Patterson

Staff not friendly at all any more

Atmosphere: 1

Food: 1

Service: 1

Antonio Teoharev

Food is always good at Dunkin. I do however have to say that the service is very poor and the atmosphere feels very rushed and uncomfortable. They are always very busy,so maybe thats why but still. Definitely should look into a better or bigger place.

Atmosphere: 3

Food: 4

Service: 3

TK FRONTIER

This one doesn't know how to make orders. Please don't do trick to your customers. My Macchiato and Latte taste the same! That means the same milk was used to my order.

Atmosphere: 3

Food: 1

Service: 1

Cecelia

Gee thanks Dunkin. Paid for a medium and got a small.

Leah Burden

kid at the counter had no idea how to take an order. we asked for the meal deal (all that’s included) and then for an avocado toast. the kid told us the toast doesn’t come with the meal deal and we said we knew that and just wanted the avocado toast as well as the meal deal. he repeated himself again and we finally got him to understand the 4th time we explained it. once all our food was out he gave us and extra ssg egg and cheese sandwich that we apparently paid for but had no clue. very poor service from him. they also were out of many things and did not tell us at the counter so orders had to be changed after the fact.

Lorelei DuBois

This was a nice stop on our way to meet some friends in Kirkwood. Pleasant staff, good coffee (of course!) and a nice brekky sammich for Spousling! Also, they had Crullers, hard to find in my life!

Burner 581

Dunkin is dunkin. Everyone was very nice, and my order was spot on. Friendly atmosphere.

Atmosphere: 5

Food: 4

Service: 5

Vanessa Best

Raelyn Green makes the best refreshers of all time

Atmosphere: 5

Food: 5

Service: 5

Shannon Rodriguez

Mobile orders are pointless when you still have to sit around and wait for over 25 minutes…rude people, watered down drinks and burnt food :( not worth the price!

Two years later: Not sure what is worse, the drinks or the attitude of the staff. My order was messed up and I asked politely for them to fix it. I got an eye roll, attitude and the window slammed in my face. All while smiling and saying thank you! Really just unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Neelu Navin

Hot latte was just warm and the girl at the counter was very disrespectful and denied to make a new hot one. Manager got in and she made a new one but she made it too sweet and very lite in spite of reminding her to add one less pump of caramel.
She just made it for namesake. I’ve already worked in Dunking Donuts and I know how it works.
Very poor customer service, rather than going here I would pay double and go to a different coffee shop.

Letitia Nowack

The donuts were fresh and coffee very good.

Atmosphere: 5

Food: 5

Service: 5

C. L.

Beware of tearing up the suspension on your car.

Atmosphere: 1

Food: 2

Service: 2

Farida Ahmad

Excellent

Atmosphere: 5

Food: 5

Service: 5

Sharon

The reason I gave a 3 was we only had two coffees We could have any donuts because they had lost power registers couldn't take any orders.

Atmosphere: 5

Food: 3

Service: 5

Sagar Mehta

Bad service. Serving large coffee cup with small quantity

Atmosphere: 1

Food: 1

Service: 1

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