This Chipotle is a complete joke. I ordered almost an hour ahead, showed up exactly when I was supposed to, and they had already given my food to someone else. On top of that, they didn’t even have the ingredients I ordered. Their response? A shrug and “this is what we have left.” No apology, no effort; just trash service. Honestly, this location never has what you want and never gets it right. Save your money and go anywhere else - McDonald’s, Taco Bell, your own kitchen, literally all of them will treat you better than this place.
Atmosphere: 1
Food: 1
Service: 1
Robert Pin
The manager is upset because I complain about the portion it's been a long time since I try I'm definitely not coming back.
Atmosphere: 2
Food: 2
Service: 2
Jeffrey Rivera
I visited the store 2 weeks ago and purchased nachos and salsa along with my meal. Got home and the bag of nachos were all stale. Upon my next visit I asked for a replacement bag of nachos and the manager Juan refused to replace them because I couldn't produce the receipt. Ironically, he never gave me a receipt for the purchase I made today so how can can he expect a customer to provide a receipt for food issues when he doesn't even give you a receipt after your purchase? Poor management and customer service here. P.S. don't but the nachos!
Atmosphere: 1
Food: 3
Service: 1
Elizabeth Anayati
Worst service ever!! There were 6 people They acted like we were not there and the only person who serve are food was the color guy who was cleaning the floors The worst thing was that he didn’t even clean his hands properly Worst service Don’t ever waste your money here!!!
Steven Siciliano
I visited this Chipotle during dinner on a Friday, and the experience was very disappointing. The line was out the door, but the food stations were not restocked — black beans, chicken, and carne asada all looked old and were being served in small scraps. When I politely asked if they could bring out fresh food, I was told it was “in the back,” but nothing was restocked. My order was also messed up, and overall the staff seemed dismissive rather than helpful. Dinner time should mean fresh, well-prepared food and attentive service, but this location fell far short. I left after they messed up my order without even confirming what I wanted. Staff does not seem to care at all.
Atmosphere: 3
Food: 1
Service: 1
scorpio5710
I ordered food online, I recommend nobody to do this. I went to the location, when it's said it's time for pick up. They didn't have my order ready. The young man asked me if I can give them 10 more minutes, I gave them 10 more minutes, the young lady told me they just started my order 🤬 I canceled it but they still charged me. I'm disputing, this isn't right? Don't go to this location. One more thing, I getting my money. Chipotle is will never eat here.
Atmosphere: 1
Food: 1
Service: 1
zachyy
Food was okay but I’m pretty sure the manager made my food I got a burrito double wrapped and she gave me less the. What a normal burrito would get , what’s the point of paying for a bigger item to get far less food super embarrassing coming from a huge company like chipotle would not recommend this location to anyone
Atmosphere: 1
Food: 3
Service: 1
Deepi Kaur
Guac, chips, bowl… everything was great!
Atmosphere: 5
Food: 5
Service: 5
xD yx
if you run out of sour cream put a sign up at the front door. that way the customer doesn't have to wait online to find out you don't have sour cream.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Taylor
There is absolutely no reason why we are worried about pre closing 2 hours before the “restaurant” actually closes. 1 person literally on the line making food 1 person at the register playing around in the back 1 person mainly focused on cleaning everything to were the other employees have to keep going in the back to get every piece of food item and about 6 workers all hiding in the back doing nothing at all as you watch them through the windows, barley any sauce the Togo cup that you get charged for, not properly making sure anything is closed before being put in a terrible paper bag, attitudes are disgusting because I guess they are clearly ready to go home 2 hours early!! Service at deer park chipotle needs to get better on a whole new level, will be taking my money to other locations! Hope you guys eventually get shut down!❤️
Staff very mature and professional, everyone walking in was fit which means ... there's a gym nearby JK LOL
Atmosphere: 5
Food: 5
Service: 5
Andrew Giancontieri
Good fast reliable
V Smith
Their staff is always very welcoming and professional when interacting with customers as well as handling food thank you for making dinner
Atmosphere: 5
Food: 5
Service: 5
Deanna Marshall
Cooked on site fresh
Atmosphere: 3
Food: 5
Service: 3
Kenny Nappe
If I could give a no star I would. 10 mins after eating I had to run to the bathroom and vomited my brains out. I will never come back to this location ever again. Stay away
This Chipotle is a complete joke. I ordered almost an hour ahead, showed up exactly when I was supposed to, and they had already given my food to someone else. On top of that, they didn’t even have the ingredients I ordered. Their response? A shrug and “this is what we have left.” No apology, no effort; just trash service. Honestly, this location never has what you want and never gets it right. Save your money and go anywhere else - McDonald’s, Taco Bell, your own kitchen, literally all of them will treat you better than this place.
Atmosphere: 1
Food: 1
Service: 1
The manager is upset because I complain about the portion it's been a long time since I try I'm definitely not coming back.
Atmosphere: 2
Food: 2
Service: 2
I visited the store 2 weeks ago and purchased nachos and salsa along with my meal. Got home and the bag of nachos were all stale. Upon my next visit I asked for a replacement bag of nachos and the manager Juan refused to replace them because I couldn't produce the receipt. Ironically, he never gave me a receipt for the purchase I made today so how can can he expect a customer to provide a receipt for food issues when he doesn't even give you a receipt after your purchase? Poor management and customer service here. P.S. don't but the nachos!
Atmosphere: 1
Food: 3
Service: 1
Worst service ever!! There were 6 people They acted like we were not there and the only person who serve are food was the color guy who was cleaning the floors The worst thing was that he didn’t even clean his hands properly Worst service Don’t ever waste your money here!!!
I visited this Chipotle during dinner on a Friday, and the experience was very disappointing. The line was out the door, but the food stations were not restocked — black beans, chicken, and carne asada all looked old and were being served in small scraps. When I politely asked if they could bring out fresh food, I was told it was “in the back,” but nothing was restocked. My order was also messed up, and overall the staff seemed dismissive rather than helpful. Dinner time should mean fresh, well-prepared food and attentive service, but this location fell far short. I left after they messed up my order without even confirming what I wanted. Staff does not seem to care at all.
Atmosphere: 3
Food: 1
Service: 1
I ordered food online, I recommend nobody to do this. I went to the location, when it's said it's time for pick up. They didn't have my order ready. The young man asked me if I can give them 10 more minutes, I gave them 10 more minutes, the young lady told me they just started my order 🤬 I canceled it but they still charged me. I'm disputing, this isn't right? Don't go to this location. One more thing, I getting my money. Chipotle is will never eat here.
Atmosphere: 1
Food: 1
Service: 1
Food was okay but I’m pretty sure the manager made my food I got a burrito double wrapped and she gave me less the. What a normal burrito would get , what’s the point of paying for a bigger item to get far less food super embarrassing coming from a huge company like chipotle would not recommend this location to anyone
Atmosphere: 1
Food: 3
Service: 1
Guac, chips, bowl… everything was great!
Atmosphere: 5
Food: 5
Service: 5
if you run out of sour cream put a sign up at the front door. that way the customer doesn't have to wait online to find out you don't have sour cream.
Atmosphere: 1
Food: 1
Service: 1
There is absolutely no reason why we are worried about pre closing 2 hours before the “restaurant” actually closes. 1 person literally on the line making food 1 person at the register playing around in the back 1 person mainly focused on cleaning everything to were the other employees have to keep going in the back to get every piece of food item and about 6 workers all hiding in the back doing nothing at all as you watch them through the windows, barley any sauce the Togo cup that you get charged for, not properly making sure anything is closed before being put in a terrible paper bag, attitudes are disgusting because I guess they are clearly ready to go home 2 hours early!! Service at deer park chipotle needs to get better on a whole new level, will be taking my money to other locations! Hope you guys eventually get shut down!❤️
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff very mature and professional, everyone walking in was fit which means ... there's a gym nearby JK LOL
Atmosphere: 5
Food: 5
Service: 5
Good fast reliable
Their staff is always very welcoming and professional when interacting with customers as well as handling food thank you for making dinner
Atmosphere: 5
Food: 5
Service: 5
Cooked on site fresh
Atmosphere: 3
Food: 5
Service: 3
If I could give a no star I would. 10 mins after eating I had to run to the bathroom and vomited my brains out. I will never come back to this location ever again. Stay away
Atmosphere: 1
Food: 1
Service: 1
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