No greeting no eye contact. My daughter wanted to come here dining room dirty omg where you throw out your garbage floor wasn’t clean nasty tables nasty place d fashion needs a make over I won’t even eat for free. Never again
Atmosphere: 2
Food: 2
Service: 2
Erin Kishel
I usually love Moe’s, I’m kind of pissed right now. Me, my three kids and my husband met for lunch today and spent 50 bucks on a couple burritos, my husband noticed immediately, his queso was room temperature, because it was premade so he brought it back up and asked for a hot one. They made him pay for a new one which I feel like was crazy. To be fair, the employees were very nice, Just should have made it right in my opinion. I hate being a complainer so maybe we should have. The beans were rockhard and neither one of us Finished our food. Now I’m still hungry and out 50 bucks😭
Atmosphere: 3
Food: 1
Service: 3
Carson Gugliuzza
I recently visited Moe’s Southwest Grill and had a fantastic experience from start to finish. The food was fresh, flavorful, and served just the way I like it. I ordered a burrito with all the fixings, and everything—from the rice to the guac—tasted great and felt freshly prepared. Also Evan the manager was well respectful and definitely deserved the tip.
Brooke Zaccarine
The workers here were very rude with little to no customer service. They didn’t ask if I wanted any topping or drinks. They had a lot of attitude and bad vibes. When I asked if I could get sauce they huffed and put way too much. They also didn’t ask if I wanted to get any drinks and just told me the total. The sauce and drink area was also a mess with cups and lids all over the counter. Sauce was also spilled and the tray was missing? One side had the tray that displays the sauces and the other had them just sitting below. The workers made me very uncomfortable and we ended up eating outside to avoid their judgement.
Atmosphere: 1
Food: 3
Service: 1
Mr04tundra
Place is a joke now. The employees are awful. Asked to use my law enforcement discount and was told “that no longer exists”. You’ll have one less customer from now on.
Atmosphere: 1
Food: 1
Service: 1
max stevens
Every once and while I get a burrito from here this past time I came in I was great with a “what do you want” so after her making my burrito I noticed it was only half the size that it usually is. So I put it off and asked for a cup to get a drink out of the soda machine and she said “it’s out of carbonation” so I just left. Not paying 15-20 Dollers for a burrito I can eat in 2 bites and an un carbonated soda.
Atmosphere: 1
Food: 1
Service: 1
tryniquia sharp
Fresh food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Adobo Chicken Bowl
Kaitlyn Minich
the quality of food and service has decreased so much. will be going to chipotle from here and out
Atmosphere: 1
Food: 1
Service: 1
Connor Green
Very disappointed with this location. Ordered a couple items and a burrito, instead of giving me the burrito I ordered I was given all the fillings of it in a container minus the tortilla shell that it was suppose to be wrapped with. Upon arriving home, and seeing I called the store and was rudely spoken to by the person in charge, and told to come back. Living 25 minutes away at 8:45pm I was not driving back. Was told I’d get a phone call the next day to resolve it but nothing. Won’t be giving business to that location again.
Jennifer Shipman
ZERO STARS... If I place an order online it is always wrong. Every single time. I ordered a bowl today and the rice was so hard I thought I was going to break a tooth. I threw the whole bowl out. It was a waste of money. And there is no way I am eating inside because the tables are always disgusting and there is always stuff all over the floor. My family rarely eats out but I can say with certainty I will never return here.
So disappointed! Was told ground beef wasn't spicy - it was so spicy it burned my mouth. Had to toss after just a couple bites. Went into to talk to manager for a refund or something else and she had no concern for the situation. Was told it's not spicy and it's pre-made. So she implied we were lying 😕 Seriously?! Without a doubt customer service was horrible. We spent $37 at the very least another bowl should've been provided but it wasn't. Lack of concern, empathy or care for the situation plus food was not edible. I'd give a zero if I could. 😠
Food: 1
Service: 1
Recommended dishes: Bowl
Abdul Saleh
Food was horrible. Not only was it expensive but the food was cold, Barely seasoned and the portions was really really small. Should have read the reviews before going there.
John Block
Absolutely terrible. The portions are the worst out of any of fast food place. The employees don’t care and always look angry. $22 for a burrito that looked like a kids burrito, and small queso + drink. Never again.
Atmosphere: 1
Food: 1
Service: 1
Candice B
Ordered through door dash. My husband and I got sick from the food. Never again.
No greeting no eye contact. My daughter wanted to come here dining room dirty omg where you throw out your garbage floor wasn’t clean nasty tables nasty place d fashion needs a make over I won’t even eat for free. Never again
Atmosphere: 2
Food: 2
Service: 2
I usually love Moe’s, I’m kind of pissed right now. Me, my three kids and my husband met for lunch today and spent 50 bucks on a couple burritos, my husband noticed immediately, his queso was room temperature, because it was premade so he brought it back up and asked for a hot one. They made him pay for a new one which I feel like was crazy. To be fair, the employees were very nice, Just should have made it right in my opinion. I hate being a complainer so maybe we should have. The beans were rockhard and neither one of us Finished our food. Now I’m still hungry and out 50 bucks😭
Atmosphere: 3
Food: 1
Service: 3
I recently visited Moe’s Southwest Grill and had a fantastic experience from start to finish. The food was fresh, flavorful, and served just the way I like it. I ordered a burrito with all the fixings, and everything—from the rice to the guac—tasted great and felt freshly prepared. Also Evan the manager was well respectful and definitely deserved the tip.
The workers here were very rude with little to no customer service. They didn’t ask if I wanted any topping or drinks. They had a lot of attitude and bad vibes. When I asked if I could get sauce they huffed and put way too much. They also didn’t ask if I wanted to get any drinks and just told me the total. The sauce and drink area was also a mess with cups and lids all over the counter. Sauce was also spilled and the tray was missing? One side had the tray that displays the sauces and the other had them just sitting below. The workers made me very uncomfortable and we ended up eating outside to avoid their judgement.
Atmosphere: 1
Food: 3
Service: 1
Place is a joke now. The employees are awful. Asked to use my law enforcement discount and was told “that no longer exists”. You’ll have one less customer from now on.
Atmosphere: 1
Food: 1
Service: 1
Every once and while I get a burrito from here this past time I came in I was great with a “what do you want” so after her making my burrito I noticed it was only half the size that it usually is. So I put it off and asked for a cup to get a drink out of the soda machine and she said “it’s out of carbonation” so I just left. Not paying 15-20 Dollers for a burrito I can eat in 2 bites and an un carbonated soda.
Atmosphere: 1
Food: 1
Service: 1
Fresh food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Adobo Chicken Bowl
the quality of food and service has decreased so much. will be going to chipotle from here and out
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with this location. Ordered a couple items and a burrito, instead of giving me the burrito I ordered I was given all the fillings of it in a container minus the tortilla shell that it was suppose to be wrapped with. Upon arriving home, and seeing I called the store and was rudely spoken to by the person in charge, and told to come back. Living 25 minutes away at 8:45pm I was not driving back. Was told I’d get a phone call the next day to resolve it but nothing. Won’t be giving business to that location again.
ZERO STARS... If I place an order online it is always wrong. Every single time. I ordered a bowl today and the rice was so hard I thought I was going to break a tooth. I threw the whole bowl out. It was a waste of money. And there is no way I am eating inside because the tables are always disgusting and there is always stuff all over the floor. My family rarely eats out but I can say with certainty I will never return here.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
So disappointed! Was told ground beef wasn't spicy - it was so spicy it burned my mouth. Had to toss after just a couple bites. Went into to talk to manager for a refund or something else and she had no concern for the situation. Was told it's not spicy and it's pre-made. So she implied we were lying 😕 Seriously?! Without a doubt customer service was horrible. We spent $37 at the very least another bowl should've been provided but it wasn't. Lack of concern, empathy or care for the situation plus food was not edible. I'd give a zero if I could. 😠
Food: 1
Service: 1
Recommended dishes: Bowl
Food was horrible. Not only was it expensive but the food was cold, Barely seasoned and the portions was really really small. Should have read the reviews before going there.
Absolutely terrible. The portions are the worst out of any of fast food place. The employees don’t care and always look angry. $22 for a burrito that looked like a kids burrito, and small queso + drink. Never again.
Atmosphere: 1
Food: 1
Service: 1
Ordered through door dash. My husband and I got sick from the food. Never again.
Food: 1
Frequently visit.
Atmosphere: 4
Food: 5
Service: 5
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