No matter how good the food is, that pot hole at the beginning of the entrance gives the entire experience a 1 star. When they have to start paying for tires to be fixed our alignments maybe they’ll get it fixed. Until then I’ll never return, it’s so deep it feels like my car is going to fall apart, idk how anyone returns to this location. It’s unfortunate because my mom loves the food and always wants me to take her when I’m in town. Maybe we’ll just do Uber eats or DoorDash bc I refuse to take My truck through that.
Parking: Plenty of space and parking. The store always look like it’s close bc the lighting is aweful and overall spooky looking to me.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Burger
Jackson LaParr
Waited for 20 mins at stall for food never showed. Had to go through drive through and that took another 20 mins. It made me late to work.
Service: 1
Alicia Anseeuw
The food was amazing but pricey and we waited over 30 min. Only being the se and car back in the drive-thru. Kinda ridiculous.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger, Lemonade, Fries, Sonic Blasts
Victoria
please close this establishment i don’t think anyone works here ❤️
Atmosphere: 1
Service: 1
Kerry carroll
Surprised this place is allowed tobe open!
Atmosphere: 1
Food: 1
Service: 1
Rocket Bruv
Went here a while ago along with the location on Brewerton and it is astonishing how they will try their hardest to never take your order, and if you somehow manage to, will never give you your food. I drove around to the pickup window and ordered and paid there because its the only way to get the workers to do their jobs. Most of them just sitting in there on their phones. Something else has to be going on with these locations theres no way they are sustaining these businesses on their food sales alone.
Atmosphere: 1
Food: 1
Service: 1
Julio Perez
Sadly, I went on Labor Day and there was no sign or announcement that they would be closed but they were very much closed. It was sad. Because I really wanted to try Sonic. So we went to Popeye's instead.
Josh Lawton
The service is the slowest I've ever seen at any restaurant. Sat at the speaker of the drive-thru for over 15 minutes without a worker saying anything. I asked "Hello?" A worker responded for our first interaction and then I waited another 10 minutes. I asked "hello?" again, multiple times, and then was ignored each time. I don't get how they can even be open when they're clearly not operating a business or even care to. How can this owner sleep at night. The workers don't even communicate that it's going to be a half hour or more to even place an order and it isn't even busy!!
Atmosphere: 1
Food: 1
Service: 1
Dustin Smith
Arrived at location. Pressed red button. Waited for 30 minutes. Screen said I would be contacted shortly. This was late at night, but no one connected with me. When I chose to drive to the drive-thru, the gentleman said they don't monitor that system that late.
Why couldn't someone in the store simply tell me that during the first 2 minutes of pressing the button?
Why would they not monitor a system which provides business to them?
More importantly, why isn't there a sign, indicating after clock time "x", please use drive-thru?
Not impressed with this current system.
Jamie R
We waited over 30 minutes for our food after ordering on the App. I hit the red button for service, but we got no response after 5 more minutes. Went up to drive thru to ask what’s going on, to be told that the stall speakers don’t work, they didn’t have Ice tea, but they didn’t care or were shock that we waiting for so long. They had our food sitting in the back ready, it was not warm, and we never got an explanation of why they never brought out our food. We were sad that we had driven over an hour to have such a bad time, with no respect. This is not the first time I traveled to this location, but unfortunately I won’t be going back to this location again after this awful experience.
The worst experience in a fast food establishment,why are these restaurants still open? Now the one in Binghamton deserves 5stars
Atmosphere: 1
Food: 1
Service: 1
Kit Bellamy
The restaurant may be called Sonic, but the service is anything but. Waited at a drive-in spot for 10 minutes, red button activated. There was no response. I decided to move to the drive-through instead. Once I got to the speaker, I gave my order at a rate of about one item every minute. By the time I had finally placed my dinner order for my family, we had been waiting for 30 minutes. The car that had been waiting for their order in front of me left because no one ever came to the window. I approached the window and it took another 5 minutes for an employee to come to the window or even approach the drink machines next to the drive through window. When she arrived, she attempted to hand me a different order, and when I asked if she had my order, she read off something similar, but not the same as what I had ordered. By this time, we had been waiting for 40 minutes. I left empty-handed and went to another fast food restaurant nearby and was in and out within 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
chrisxfft
After paying and then watching food being made without gloves by guys in gym shorts it all went in the trash. This is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jordan Wilson
Food is okay but it takes 9 years to get any kind of service
Anthony Defrank
Waited at the store for five minutes with no response. When I went to the drive-through and asked a question about the fries The employee was super rude and accused me of snatching my card back from him, and then had a entire attitude the whole rest of the experience. It’s safe to say I’m probably won’t come here again.
No matter how good the food is, that pot hole at the beginning of the entrance gives the entire experience a 1 star. When they have to start paying for tires to be fixed our alignments maybe they’ll get it fixed. Until then I’ll never return, it’s so deep it feels like my car is going to fall apart, idk how anyone returns to this location. It’s unfortunate because my mom loves the food and always wants me to take her when I’m in town. Maybe we’ll just do Uber eats or DoorDash bc I refuse to take My truck through that.
Parking: Plenty of space and parking. The store always look like it’s close bc the lighting is aweful and overall spooky looking to me.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Burger
Waited for 20 mins at stall for food never showed. Had to go through drive through and that took another 20 mins. It made me late to work.
Service: 1
The food was amazing but pricey and we waited over 30 min. Only being the se and car back in the drive-thru. Kinda ridiculous.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger, Lemonade, Fries, Sonic Blasts
please close this establishment i don’t think anyone works here ❤️
Atmosphere: 1
Service: 1
Surprised this place is allowed tobe open!
Atmosphere: 1
Food: 1
Service: 1
Went here a while ago along with the location on Brewerton and it is astonishing how they will try their hardest to never take your order, and if you somehow manage to, will never give you your food. I drove around to the pickup window and ordered and paid there because its the only way to get the workers to do their jobs. Most of them just sitting in there on their phones. Something else has to be going on with these locations theres no way they are sustaining these businesses on their food sales alone.
Atmosphere: 1
Food: 1
Service: 1
Sadly, I went on Labor Day and there was no sign or announcement that they would be closed but they were very much closed. It was sad. Because I really wanted to try Sonic. So we went to Popeye's instead.
The service is the slowest I've ever seen at any restaurant. Sat at the speaker of the drive-thru for over 15 minutes without a worker saying anything. I asked "Hello?" A worker responded for our first interaction and then I waited another 10 minutes. I asked "hello?" again, multiple times, and then was ignored each time. I don't get how they can even be open when they're clearly not operating a business or even care to. How can this owner sleep at night. The workers don't even communicate that it's going to be a half hour or more to even place an order and it isn't even busy!!
Atmosphere: 1
Food: 1
Service: 1
Arrived at location. Pressed red button. Waited for 30 minutes. Screen said I would be contacted shortly. This was late at night, but no one connected with me. When I chose to drive to the drive-thru, the gentleman said they don't monitor that system that late.
Why couldn't someone in the store simply tell me that during the first 2 minutes of pressing the button?
Why would they not monitor a system which provides business to them?
More importantly, why isn't there a sign, indicating after clock time "x", please use drive-thru?
Not impressed with this current system.
We waited over 30 minutes for our food after ordering on the App. I hit the red button for service, but we got no response after 5 more minutes. Went up to drive thru to ask what’s going on, to be told that the stall speakers don’t work, they didn’t have Ice tea, but they didn’t care or were shock that we waiting for so long. They had our food sitting in the back ready, it was not warm, and we never got an explanation of why they never brought out our food. We were sad that we had driven over an hour to have such a bad time, with no respect. This is not the first time I traveled to this location, but unfortunately I won’t be going back to this location again after this awful experience.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The worst experience in a fast food establishment,why are these restaurants still open? Now the one in Binghamton deserves 5stars
Atmosphere: 1
Food: 1
Service: 1
The restaurant may be called Sonic, but the service is anything but. Waited at a drive-in spot for 10 minutes, red button activated. There was no response. I decided to move to the drive-through instead. Once I got to the speaker, I gave my order at a rate of about one item every minute. By the time I had finally placed my dinner order for my family, we had been waiting for 30 minutes. The car that had been waiting for their order in front of me left because no one ever came to the window. I approached the window and it took another 5 minutes for an employee to come to the window or even approach the drink machines next to the drive through window. When she arrived, she attempted to hand me a different order, and when I asked if she had my order, she read off something similar, but not the same as what I had ordered. By this time, we had been waiting for 40 minutes. I left empty-handed and went to another fast food restaurant nearby and was in and out within 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
After paying and then watching food being made without gloves by guys in gym shorts it all went in the trash. This is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Food is okay but it takes 9 years to get any kind of service
Waited at the store for five minutes with no response. When I went to the drive-through and asked a question about the fries The employee was super rude and accused me of snatching my card back from him, and then had a entire attitude the whole rest of the experience. It’s safe to say I’m probably won’t come here again.
Atmosphere: 1
Food: 5
Service: 1
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