Sonic Drive-In

3170 Erie Blvd E, Syracuse
(315) 870-9441

Recent Reviews

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Carmen Torres

Very very bad services. Three days in around I tried to get food every time they never help or take ur order it takes 1 to 2 minutes yes minutes to respond back I just take off. We try to support but. Not any more I’ll have to drive to north Syr

Mick West

Food was not good .
Service was slow

Atmosphere: 1

Food: 1

Service: 1

erinn elizabeth

Terrible service!!
No one answers at kiosk, employee can't hear me yelling hello inside, yet answers at the drive thru right away.
2 people working, no other guests and it takes 15 minutes for our food because one employee is sitting on their phone in the kitchen while one employee makes the food. When the food is ready, she brings it to the window without a word, hands me the bag and closes the window. If the place can't keep friendly employees, just close. We were the only customers there the entire time

Atmosphere: 1

Food: 3

Service: 1

Kathryn Gosart

would not recommend this location at all. looked like there was only one person working and that person did not have the work ethic or customer service etiquette to be the only person working. i waited for 40 minutes for my food to be wrong and for them to out of things.

Atmosphere: 1

Food: 1

Service: 1

Gib Whiskey

Sooooooooooooo slllllllooooooooowwwwwwwwwwwwwwwwww.

Atmosphere: 2

Food: 2

Service: 1

Linda M

Super delicious groovy fries. They do seem to cook to order so the drive-thru takes a while.

Atmosphere: 3

Food: 5

Service: 5

Vadel

If you're coming here, know that you'll be standing for seven years

Atmosphere: 1

Food: 1

Service: 1

Teddy Ryan

Everytime I have ordered from here either in the drive thru or for delivery, they are always out of Ice Cream. This is a Sonic. What is this nonsense?

Atmosphere: 1

Food: 1

Service: 1

Maeve Hernandez

I am incredibly dissappointed by this location. When we arrived at the drive thru window. The machine volume was either too low or the worker was mumbling. It was practically impossible to order. They also turned the ice cream machine off 2 hours early, and I was very much looking forward to the holiday shake. Matter of a fact it was the whole reason we came... you can imagine how frusturating this is. When we recieved our food it appeared that half the fries had been eaten.

Atmosphere: 1

Food: 1

Service: 1

Chris Mantz

If you like wasting gas to get the incorrect order definitely come here

Bill

Placed a mobile order at 11:20 PM, arrived at 11:45 PM only to find out they've been closed for almost an hour. Why are you accepting mobile orders if you are not open? The employee cleaning up was nice but this is extremely frustrating. Owners need to turn off mobile orders if they aren't open.

Lisa Penree

Stood at the counter for 15 minutes - never even an acknowledgement we were there. Floor was sticky - counter area was a mess. Never did get any service.

Atmosphere: 1

Food: 1

Service: 1

Chuck NORRISS

What an absolute joke. Have been working near this Sonic for 6 weeks on a construction job have tried to go numerous times door is locked at lunch time. Finally got in once they should have kept the door locked it might take you a half hour to get your food even though there are no customers there. The employees don't seem to give two you know what's. If I owned this place I would fire every single person who works there.

Atmosphere: 1

Food: 1

Service: 1

Ashleigh Webb

Food was cold no milk shakes available waited 20+ minutes for our order which would have been fine if the food was hot. Unfortunately wasn’t satisfied and the only employee that seemed to be doing anything was a younger woman in two French braids. If she wasn’t there we probably wouldn’t have even gotten our order in the first place

Atmosphere: 1

Food: 1

Service: 1

Heather Smith

Worst customer experience of my life. 5 min at the drive in just to finally be acknowledged only to wait some more. Took forever for 2 shakes to be made. All of this when I was the only customer. Shame on me for waiting.

Atmosphere: 1

Food: 1

Service: 1

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