Ordered one cheese burger, used the app so they didnt need to take my card. Ended up waiting 40 minutes in the drive through. The people in front of me only got coffee.....
Brendan Bettinger
it took an hour to get fries horrible mcdonald’s
Atmosphere: 1
Food: 3
Service: 1
Gamal Gaber
really bad service i take more in 10 minutes for the ice cream order cry
Food: 1
Julie
The worst McDonald’s ever
Atmosphere: 1
Food: 1
Service: 1
Tiara Lemanski
Terrible. Went here food took forever to come and it was cold. Tables weren’t wiped down it was disgusting
Atmosphere: 1
Food: 1
Service: 1
Justin Arent
Some of their touch screens are broken. Staff is very nice though
Atmosphere: 3
Food: 5
Service: 5
Emily Streicher
They closed the dining room at 8pm , there's no access to bathrooms close so nuts. We've had mistaken orders here multiple times.
Carol Lockwood
We took our grandkids to this McDonalds and it was disgusting. The place was filthy, the food was cold and overpriced for what you got. The wait time was extremely long. It was not busy enough to justify an almost 45 minute wait for food. The tables, chairs and windows were dirty with food still on them. Didn’t look like it had been cleaned that day at all. The East Aurora McDonald’s in East Aurora isles to be one of the best in the area. Now it’s the worst. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Vriesen
The only good thing about this location is the play place, and that's not even that good. Food took forever. Fries were cold. The order before mine wasnt correct. Dirty floors with garbage all around.
Cheryl
This was the absolute worst experience ever. It took 20 minutes to get our food only to find it all wrong and cold. I paid for cheese on a happy meal burger and it was plain. I paid for a Big Mac with all the ingredients and it was cold with only ketchup. The food was barely edible. I am going to ask for my $53.00 that it cost me for food we couldn’t even eat. It wasn’t as even as if it was crowded!!
Stopped here in a pinch. Went in to order. We used the kiosk and the food took o er 20 minutes. Other customers waiting said theyd been theres forever. Almost all the tables were dirty, the floor also was sticky and clearly hadnt been mopped any time recently. Most likely this is all due to being ahort stacfing but it is still unacceptable. There were a few signs on the walls saying to let the gm or owner know how your visit was. I sent a text to that number while i waited for our food, never got a response. I definitely would not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Ron K
Looks like it's been abandoned by the owners. Went for a dine in and the tables and floors looked like they hadn't been cleaned. I don't like the way the counter is set up, not inviting at all. My first impression is they want you to only use the kiosks, which I did. None of the kiosks has table numbers. For a better experience try the one in Arcade, NY (top notch McDonalds).
Atmosphere: 1
Food: 4
Service: 2
Heather Murray
While the cashier was friendly and kind, if I could give a zero star rating overall, I would. Most times I come to the drive through, I wait no less than10 minutes, no matter the time of day. Often my order is wrong. Sometimes I have waited so long, that by the time I get to the food window, the icee I ordered for my son is melted, and they pass it out the window proudly. It's a dump inside as well. The floors are greasy and the counters are dirty. Honestly, I can't believe this place is still open.
Atmosphere: 1
Food: 2
Service: 1
Noah Gawronski
The place is usually not well maintained. There is trash all over the place, the tables are sticky, and the kiosks don’t have enough paper to print out the receipt. It was in the exact same condition each time I went to this place. The food was the same as any other McDonalds, and it is nice that they have a play place for the kids, but they need to up their sanitation. Overall, the place isn’t that bad, but it is definitely one of the lower end McDonalds compared to the ones I’ve went to. I usually try to avoid this place unless nothing else is open, which I would definitely recommend other people to do as well.
Ordered one cheese burger, used the app so they didnt need to take my card. Ended up waiting 40 minutes in the drive through. The people in front of me only got coffee.....
it took an hour to get fries horrible mcdonald’s
Atmosphere: 1
Food: 3
Service: 1
really bad service i take more in 10 minutes for the ice cream order cry
Food: 1
The worst McDonald’s ever
Atmosphere: 1
Food: 1
Service: 1
Terrible. Went here food took forever to come and it was cold. Tables weren’t wiped down it was disgusting
Atmosphere: 1
Food: 1
Service: 1
Some of their touch screens are broken. Staff is very nice though
Atmosphere: 3
Food: 5
Service: 5
They closed the dining room at 8pm , there's no access to bathrooms close so nuts. We've had mistaken orders here multiple times.
We took our grandkids to this McDonalds and it was disgusting. The place was filthy, the food was cold and overpriced for what you got. The wait time was extremely long. It was not busy enough to justify an almost 45 minute wait for food. The tables, chairs and windows were dirty with food still on them. Didn’t look like it had been cleaned that day at all. The East Aurora McDonald’s in East Aurora isles to be one of the best in the area. Now it’s the worst. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
The only good thing about this location is the play place, and that's not even that good. Food took forever. Fries were cold. The order before mine wasnt correct. Dirty floors with garbage all around.
This was the absolute worst experience ever. It took 20 minutes to get our food only to find it all wrong and cold. I paid for cheese on a happy meal burger and it was plain. I paid for a Big Mac with all the ingredients and it was cold with only ketchup. The food was barely edible. I am going to ask for my $53.00 that it cost me for food we couldn’t even eat. It wasn’t as even as if it was crowded!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stopped here in a pinch. Went in to order. We used the kiosk and the food took o er 20 minutes. Other customers waiting said theyd been theres forever. Almost all the tables were dirty, the floor also was sticky and clearly hadnt been mopped any time recently. Most likely this is all due to being ahort stacfing but it is still unacceptable. There were a few signs on the walls saying to let the gm or owner know how your visit was. I sent a text to that number while i waited for our food, never got a response. I definitely would not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Looks like it's been abandoned by the owners. Went for a dine in and the tables and floors looked like they hadn't been cleaned. I don't like the way the counter is set up, not inviting at all. My first impression is they want you to only use the kiosks, which I did. None of the kiosks has table numbers. For a better experience try the one in Arcade, NY (top notch McDonalds).
Atmosphere: 1
Food: 4
Service: 2
While the cashier was friendly and kind, if I could give a zero star rating overall, I would. Most times I come to the drive through, I wait no less than10 minutes, no matter the time of day. Often my order is wrong. Sometimes I have waited so long, that by the time I get to the food window, the icee I ordered for my son is melted, and they pass it out the window proudly. It's a dump inside as well. The floors are greasy and the counters are dirty. Honestly, I can't believe this place is still open.
Atmosphere: 1
Food: 2
Service: 1
The place is usually not well maintained. There is trash all over the place, the tables are sticky, and the kiosks don’t have enough paper to print out the receipt. It was in the exact same condition each time I went to this place. The food was the same as any other McDonalds, and it is nice that they have a play place for the kids, but they need to up their sanitation. Overall, the place isn’t that bad, but it is definitely one of the lower end McDonalds compared to the ones I’ve went to. I usually try to avoid this place unless nothing else is open, which I would definitely recommend other people to do as well.
Slowest McDonald’s in America.
Service: 1
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