Tim Hortons
44 Hamburg St, East Aurora
(716) 655-8467
Recent Reviews
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Sandwiches are very very expensive ,,, we ordered the tuna sandwiches and there was hardly any tuna on the sandwiches,,, total ripoff 😔
Atmosphere: 3
Food: 1
Service: 2
I’m a frequent visitor if this Tim Hortons and the staff is always pleasant and patient. This morning in particular a younger girl took my order at the drive-thru. It was a big order - $52.. the young girl who took my order was so patient and thorough, making sure she got all the details correct. When I pulled up to the window to pay and get my food, the order was already ready. Everything was fresh and still warm, my latte was made perfectly. I couldn’t just go on with life and not pay the deserved compliments to this establishment. Thank you for your kindness and attentiveness. You made my morning that much better today with such a pleasant experience. Keep song what you guys are doing there - you guys have it down pat perfectly!!
Food: 5
Service: 5
Claimed they cannot refund an order that is paid for online even when they cannot fill the order! They said there was no way to make the drinks I ordered bc their machine was broken & my money could not be refunded bc it was paid for using online ordering. They also refused to trade the drinks for anything else. So the manager happily took my money, I didn’t get my order & was not able to substitute. That is so crazy and terrible service. Will not be back thank you!
Worst Tim Hortons on the planet unfortunately. I wish our hometown Tim’s could do better. The breakfast sandwiches are always terrible. You can beg them to double toast them, add butter etc and they always give you an undercooked sandwich. I took my son there and his maple sandwich was borderline raw. Staff seems immature and checked out.
Coffee, eggs, hashbrown, and a vanilla dip doughnut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great breakfast and Lunch sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Wraps
i asked for plain donut and they give me different donut
Drive thru was very efficient.
Atmosphere: 4
Food: 4
Service: 5
I love that they have oat milk now!!!!!
Dietary restrictions: They have oat milk now!!! Sooooo good!
Kid-friendliness: Kids love coming here. They are so patient while they pick out what timbits they want!!
Recommended dishes: Bagel with Cream Cheese
I am a frequent customer and most of the employees know me by first name basis. I place my orders mostly by using the convenience of the Tim Hortons app to have a record of my orders.
I went through drive-thru twice because my main course was made incorrectly. The replacement main course was made incorrect again. I called the store directly and spoke with supervision and expressed my concerns and complaint. It took three times to get my order finally correct. It’s very upsetting the lack of work ethic for some employees that don’t take their job’s seriously and makes it look bad for others that have a great work ethic. Very disappointing.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I was in East Aurora Tim Hortons and they made my hot chocolate perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Clean environment. Friendly staff.
Timmy Ho's 5-☆☆☆☆☆'s Daily dose.
Atmosphere: 5
Food: 5
Service: 5
Hortans was exponentially so pretty great today, had some great cervix form a workaholic named Ashley. 10/10 would hog and dog here at least 2 more times
Parking: Good
Wheelchair accessibility: Great
Atmosphere: 3
Food: 5
Service: 5
My order is always wrong whether I go through drive-thru or go in always out of stuff to make drinks and tries to substitute. Always makes a big deal to remake the drinks that are wrong. Went on December 8th 2023 I am going to stop coming to this morning's because every time I get drinks and food wrong. I always have to go to a different Tim Hortons so I can get my drinks made the right way
Atmosphere: 1
Food: 1
Service: 1
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