Wendy's
612 Columbia Turnpike, East Greenbush
(518) 477-7639
Recent Reviews
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Manager was rude to her staff. Ignored people waiting in line for about 5 minutes. When finally taking my order the manager didn't even say anything just stared at me. Rude rude rude. I didn't catch her name but she had long braids. I saw the low rating before I visited but thought I'd give it a shot. Never visiting this location again. Another customer walked out after being rudely told they didn't have something. It's ok to be out of product, but you do not need to be rude in telling people that. Fire that manager, she is ruining your business. 2 stars because the food was hot and as expected.
Atmosphere: 1
Food: 4
Service: 1
SPEND YOUR MONEY ELSEWHERE!!!!
Now I see why I DONT eat Wendy’s! I was hungry last night after work, and decided to try Wendy’s (at the advisement of my colleague) as this was the only restaurant that was open - as all of the local pizza shops were closed. The older woman at the drive thru, was not friendly but was not rude, just there for a paycheck clearly. I ordered the Asiago bacon chicken sandwich meal. The ONLY edible item in my meal was the pineapple mango drink. The chicken patty was warm (due to it sitting in the warmer) but was NOT FRESH, you could taste how old it was, my “large fries” were only large due to the container, the amount of fries in the container were minimal, and the fries were COLD and disgusting, clearly sitting in the fry pan waiting for the next home. NEVER AGAIN!!!! You have been warned! 🤢🤢🤢🤢🤢🤮🤮🤮🤮
Food: 1
Service: 1
Perfectly fine for a quick meal. (Although not cheap! medium combo meal- with junior baconator burger, fries & drink was nearly $15!) Food is on the better end of "fast food" as far as fresh taste. Service was pleasant (self serve kiosk I skipped and opted for human interaction) Restaurant was clean enough...and there was plenty of seating available. Adequate wheel chair accessibility into building...not sure access to self serve soda machine would be possible.
Atmosphere: 4
Food: 4
Service: 4
I went shortly after 10pm. There is no excuse for a cold burger and lukewarm fries when I am the only customer there
Food: 1
Service: 3
This has to be the worst place ever. It took 30 min to make my order. At one point I had to block others from making an order until I got mine. These people are stupid and disorganized. Stay away!!!
Atmosphere: 1
Food: 1
Service: 1
Went to this Wendy's for the first time today, excited to try something new on the menu, the lady at the drive thru was so rude, unenthusiastic responses, dropped a few of our straws out of the windows before we pulled up, and didn't replace them, and almost forgot some of our food. Overall did not feel welcomed here and dont plan on returning. Food was good but workers have lost their respect for customers and jobs in general.
Atmosphere: 1
Food: 3
Service: 1
Not sure what is going on here, but there have been a few errors lately!!
I ordered 2- 10 piece chicken nuggets today and we received 1 order with only 7 pieces not 10!! Also, when I order plain burgers they come with everything on it!!
Food: 4
Service: 2
This was my order.
What did I get?
My kids meal (thank god or I’d have a cranky kiddo)
A “burger” but all it had was lettuce tomato and cheese on it.
No French fries
No chicken nuggets
What’s the point of order food if I’m not going to receive any food.
Update - they don’t even want to answer their phones so they can remedy this situation.
Corporate is only open on weekdays too. How convenient.
Service: 1
Went to this Wendy's for the first time today, excited to try something new on the menu, the lady at the drive thru was so rude, unenthusiastic responses, dropped a few of our straws out of the windows before we pulled up, and didn't replace them, and almost forgot some of our food. Overall did not feel welcomed here and dont plan on returning. Food was good but workers have lost their respect for customers and jobs in general.
Atmosphere: 1
Food: 3
Service: 1
I went to this Wendy’s and me and my friend got to crabby patty meals when we got the pineapple frosty, it was pineapple on the bottom and just a spooge of vanilla on top, the fries were cold and stale. They seemed like they were on a heater, even though Wendy say their fries are always fresh and hot. lies. The crabby patties themselves were also COLD. It’s 830 at night. How is all the food cold? Two meals were 30$ crazy money for two cold meals that were clearly on a heater waiting for customers
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Great, clean service. Lou was a very friendly host!
Went through drive through…this store is on top of it, 2 meals exactly as we ordered them and FAST! Works for me?
Food: 5
Service: 5
Recommended dishes: Sandwich, French Fries
Food isn’t bad could be better and the service could be a little better but I’ve had worse
good service, super diverse, chill staff. fries were goated?
Dietary restrictions: everything is customizable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, French Fries
Food tasty no doubt but sometimes they use oil not clean enough ,they fry food in used oil many times that's why food sometimes becomes risky for health
Atmosphere: 3
Food: 5
Service: 3
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