Love Carvel, but this was a disappointing experience. One sundae was chocolate with peanut butter cups, and the girl realized she put PB sauce and made another one. Next sundae was supposed to be a vanilla/chocolate twist with peanut butter sauce. Took the cup out of the bag when I got home, and it was clear that the girl took the incorrect sundae and added a tiny bit of vanilla to it to pass it off as a new one. It was completely melted and falling out of the cup. Don't think I have ever thrown out Carvel, but there was really no way to salvage it, and the vanilla was non-existent. Would have gone back, but the store was closed by then.
Glenn Reeder
Carvel never disappoints, from Crunchies to Fudgie the Whale, whatever you get, your day will be made!
Glittering Farmer
friendly staff. appreciate being able to order a variety of sizes for specials. yummy ice cream. glad to return!
Jenna Zito
What an amazing experience dealing with Michelle to customize my daughters birthday cake. The patience this women had between my 10yr old ideas and placement on everything was amazing! Thank you for making this an easy step for me. I will update review when I pick up my cake
naim Gee
Very bad customer service, these people shouldn't be in the business
Debra Domino
Was $1 cone day YUM!!!!
Ryan M
Very friendly and nice team was great.
Benita Randolph
This is my husband and my spot by default. Staff is always friendly. What takes away from my perfect experience is the stale cones. After enjoying the ice cream part the cone leaves me saying I’m not coming back. I come back with the hopes I’d get a fresh one. They must find a way to keep the cones fresh.
Speedy Jay
Real Carvel
Robert Jones
We just celebrated my son’s 4th birthday today and he’s obsessed with fish. I ordered a Fudgey The Whale cake and they asked what color I’d like the writing and I said “could you make it orange? That’s his favorite color. And can you maybe do a little fish on it? He’s obsessed with a certain orange fish.” ? The woman I spoke to said they could do that, and then she said, do you want me to make the entire cake an orange fish? I didn’t even realize they could do that. My kid went ape sh*t! He loved it!! It looked so amazing. The person I spoke to was so kind and helpful, she offered suggestions to make it even more special. And the price of the cake was so reasonable. Highly recommend this location.
If you are a store employee and reading this review, Please put up a sign for online pick ups(doordash/uber eats). Every other store has it. Everytime I go there I don’t know where to stand. None of the employees shows any attempts to communicate either. It feels incredibly rude.
Joe Favaro
Always a great time a 10
Atmosphere: 5
Food: 5
Service: 5
Felix Garcia
Ice cream is good
Atmosphere: 4
Food: 4
Service: 4
Derick Dookram
East Islip Carvel is very good compared to other local Carvels. The quality of the softserve ice cream is very good almost like a custard, and has not diminished over the years, like other Carvels. Would recommend.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Ice Cream Cone
Joseph Barone
Limited help on Wednesdays when it is 2 for one sundaes. I left as they were slow to handle the line.
Parking: Limited number of spots. Large puddles when it rains.
Love Carvel, but this was a disappointing experience. One sundae was chocolate with peanut butter cups, and the girl realized she put PB sauce and made another one. Next sundae was supposed to be a vanilla/chocolate twist with peanut butter sauce. Took the cup out of the bag when I got home, and it was clear that the girl took the incorrect sundae and added a tiny bit of vanilla to it to pass it off as a new one. It was completely melted and falling out of the cup. Don't think I have ever thrown out Carvel, but there was really no way to salvage it, and the vanilla was non-existent. Would have gone back, but the store was closed by then.
Carvel never disappoints, from Crunchies to Fudgie the Whale, whatever you get, your day will be made!
friendly staff. appreciate being able to order a variety of sizes for specials. yummy ice cream. glad to return!
What an amazing experience dealing with Michelle to customize my daughters birthday cake. The patience this women had between my 10yr old ideas and placement on everything was amazing! Thank you for making this an easy step for me.
I will update review when I pick up my cake
Very bad customer service, these people shouldn't be in the business
Was $1 cone day YUM!!!!
Very friendly and nice team was great.
This is my husband and my spot by default. Staff is always friendly. What takes away from my perfect experience is the stale cones. After enjoying the ice cream part the cone leaves me saying I’m not coming back. I come back with the hopes I’d get a fresh one. They must find a way to keep the cones fresh.
Real Carvel
We just celebrated my son’s 4th birthday today and he’s obsessed with fish. I ordered a Fudgey The Whale cake and they asked what color I’d like the writing and I said “could you make it orange? That’s his favorite color. And can you maybe do a little fish on it? He’s obsessed with a certain orange fish.” ? The woman I spoke to said they could do that, and then she said, do you want me to make the entire cake an orange fish? I didn’t even realize they could do that. My kid went ape sh*t! He loved it!! It looked so amazing. The person I spoke to was so kind and helpful, she offered suggestions to make it even more special. And the price of the cake was so reasonable. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you are a store employee and reading this review, Please put up a sign for online pick ups(doordash/uber eats). Every other store has it. Everytime I go there I don’t know where to stand. None of the employees shows any attempts to communicate either. It feels incredibly rude.
Always a great time a 10
Atmosphere: 5
Food: 5
Service: 5
Ice cream is good
Atmosphere: 4
Food: 4
Service: 4
East Islip Carvel is very good compared to other local Carvels. The quality of the softserve ice cream is very good almost like a custard, and has not diminished over the years, like other Carvels. Would recommend.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Ice Cream Cone
Limited help on Wednesdays when it is 2 for one sundaes. I left as they were slow to handle the line.
Parking: Limited number of spots. Large puddles when it rains.
Atmosphere: 4
Food: 5
Service: 4
Loading...