The restaurant is small inside, but do have a few tables and a bar area to sit to eat in. The wait staff is 2 young people and slow, no sense of urgency to take your order. They don't have that many menus out for customers, no menu sign either. The menus are on paper, should be laminated to wipe off, especially since Covid is still here. The food is well priced, for to include 2 sides for entrees. Soft drinks are $4.00, pretty high so didn't order . Ordered 3 take out meals, was told it would take 25 minutes. Well it took almost an hour. Most of their customers order and pick up or use pickup service. Staff told my husband that there were several orders made online before us, which why we were waiting so long (by that time no one was eating in the restaurant). The food was delicious, I ordered catfish dinner, cabbage & Mac & cheese. My daughter ordered 3 pc fried chicken (out of bbq chicken), corn and sweet potatoe fries (extra side). My husband ordered catfish, cabbage & garlic potatoes. Everything was spectacular! Got peach cobbler, banana pudding & cheesecake. Also wonderful! Came to $65, but that's close to what you would pay nowadays in most restaurants. I recommend ordering online to pick up or get pick up service. If your hungry don't expect to get it right away, plan in advance to order your food. Expect hour wait, seem to have one cook. Gave 4 points because food is excellent!
Spencer H.
It was my first time ordering from here and I was really impressed! Whatever guilt that I felt for treating myself to the amazing BBQ beef and mac and cheese was quelled by the collard... which made me feel healthy enough to justify the meal. This food was delicious. It was also extremely filling. Pick up was a breeze too. I'm definitely coming back in the future! I loved it!
Leah P.
Food was great but poor customer service is a sure way to sink your business. I had been a loyal customer of Carolyn's, so much so that I'd earned a $10 off discount from Uber Eats. Unfortunately a frequent issue at this restaurant is an inability to keep inventory. so true to form, my order was cancelled tonight. In cancelling the order the restaurant staff also revoked the discount I earned. When I asked to simply swap out the item over the phone for one of the exact same price I was flatly told no, thus losing any discount I earned. And when I called back to ask how it could be remedied I was simply told they "have no power" over the discount that they issued nor the order they cancelled, despite the fact that I was speaking to the establishment directly. Just a "sorry for the inconvenience". I understand that hiring young people is necessary when running a fast casual food business but if they're not trained on how to at least sound helpful to confused customers, perhaps a grown up should be running the store. I may be back but they're much lower on my list of go to's now.
Joseph D D.
Great food. If only they show up to work. There today. Lights out. I was craving it and nobody's at the store. Closed. . Don't F with my fried chicken craving. 1 star until next time.
CG I.
Went for the first time today. The good news is that the food is flavorful and comes out piping hot. The Mac and cheese has a sharp cheddar in it which gave it great flavor. Potato salad was also good. Chicken and waffles was good as well. Three stars because: 1. Asked for water and was brought a glass of water and the bottle it came from and was charged for said water. I didn't ask for bottled water and wasn't told there would be a charge. 2. Waffles served without butter and syrup came in the individual plastic containers. Also, they were served in a French fry basket making it difficult to cut They would have been fine inter plate with the chicken. 3. Corn bread comes with the meal but wasn't served until I inquired about it. When it arrived it also didn't come with butter.
Rashaad A.
The food was very good. The fried chicken was excellent and made to order which makes it so great. The Mac&cheese & yams was very hot and delicious. I highly recommend this place. Cornbread was cold tho didn't really care to have it with my meal.
Johnny V.
Terrible service. Having to wait over an hour and a half for them to then tell me my food was not ready. Reason being they never put the order in. Not only did they try to make me pay upfront over the phone for the order. They didn't even have receipts when I reached the restaurant. To top it off gave me a hard time about my refund. Gonna ask would we like to wait for the food now. After two hours have passed.
Melissa G.
Nice little spot if you have the itch for some quality soul food. The wait may be a little long especially fried fish orders. Worth checking out.
Kimberly G.
The food here is very delicious. The fried fish is fresh, flavorful and crispy. The mac and cheese and collard greens are really good as well. Everyone in my party loved what they ordered and gave rave reviews. One thing they have to work on is the wait. We waited 25-30 minutes for a takeout order and that was frustrating. I will be back!
Anna N.
Came here on a Saturday night with a party of 12 to celebrate my Grandmother's birthday. There was no wait to be seated. We enjoyed a bunch of appetizers including Mac and cheese egg rolls, and fried okra. I enjoyed my entree of beef ribs with Mac and cheese and cabbage. Everyone had something different, and everyone enjoyed their meal. The tenders that came with the kids meal were delicious too. The waitresses were SUPER sweet. The meal I ordered to go was fantastic as well. We will be back very soon!
I came here after finding it on Yelp. A small cozy lil place in a small strip mall, that you can easily miss while driving. The food is really good, they take a long time preparing it so get ready for the wait, order an appetizer if you go there really hungry. The waitresses are really nice and friendly.
Albert Robinson
The service is great and the food is outstanding.
Tammie J.
I'm saddened to report underseasoned chicken with pale skin the greens were under cooked and I waited over 45 minutes for this order. I will not be going back.
JoAnn Armstrong
Food was freshly prepared and seasoned to perfection. I enjoyed dinner here on Friday with my husband. We will return to support this Black-Owned restaurant. Wishing Carolyn's the best!
Kyle R.
Mmmmmmm mmmmmm good I have been looking for a soul food restaurant for a long time in this area and now we finally have one food was very very good loved the fried whiting and Mac and cheese and the grits and the chicken and waffles where on point definitely can't wait to go for more and try the banana pudding to that was very good as well
The restaurant is small inside, but do have a few tables and a bar area to sit to eat in. The wait staff is 2 young people and slow, no sense of urgency to take your order. They don't have that many menus out for customers, no menu sign either. The menus are on paper, should be laminated to wipe off, especially since Covid is still here. The food is well priced, for to include 2 sides for entrees. Soft drinks are $4.00, pretty high so didn't order . Ordered 3 take out meals, was told it would take 25 minutes. Well it took almost an hour. Most of their customers order and pick up or use pickup service. Staff told my husband that there were several orders made online before us, which why we were waiting so long (by that time no one was eating in the restaurant). The food was delicious, I ordered catfish dinner, cabbage & Mac & cheese. My daughter ordered 3 pc fried chicken (out of bbq chicken), corn and sweet potatoe fries (extra side). My husband ordered catfish, cabbage & garlic potatoes. Everything was spectacular! Got peach cobbler, banana pudding & cheesecake. Also wonderful! Came to $65, but that's close to what you would pay nowadays in most restaurants. I recommend ordering online to pick up or get pick up service. If your hungry don't expect to get it right away, plan in advance to order your food. Expect hour wait, seem to have one cook. Gave 4 points because food is excellent!
It was my first time ordering from here and I was really impressed! Whatever guilt that I felt for treating myself to the amazing BBQ beef and mac and cheese was quelled by the collard... which made me feel healthy enough to justify the meal. This food was delicious. It was also extremely filling. Pick up was a breeze too. I'm definitely coming back in the future! I loved it!
Food was great but poor customer service is a sure way to sink your business. I had been a loyal customer of Carolyn's, so much so that I'd earned a $10 off discount from Uber Eats. Unfortunately a frequent issue at this restaurant is an inability to keep inventory. so true to form, my order was cancelled tonight. In cancelling the order the restaurant staff also revoked the discount I earned. When I asked to simply swap out the item over the phone for one of the exact same price I was flatly told no, thus losing any discount I earned. And when I called back to ask how it could be remedied I was simply told they "have no power" over the discount that they issued nor the order they cancelled, despite the fact that I was speaking to the establishment directly. Just a "sorry for the inconvenience". I understand that hiring young people is necessary when running a fast casual food business but if they're not trained on how to at least sound helpful to confused customers, perhaps a grown up should be running the store. I may be back but they're much lower on my list of go to's now.
Great food. If only they show up to work. There today. Lights out. I was craving it and nobody's at the store. Closed. . Don't F with my fried chicken craving. 1 star until next time.
Went for the first time today. The good news is that the food is flavorful and comes out piping hot. The Mac and cheese has a sharp cheddar in it which gave it great flavor. Potato salad was also good. Chicken and waffles was good as well. Three stars because: 1. Asked for water and was brought a glass of water and the bottle it came from and was charged for said water. I didn't ask for bottled water and wasn't told there would be a charge. 2. Waffles served without butter and syrup came in the individual plastic containers. Also, they were served in a French fry basket making it difficult to cut They would have been fine inter plate with the chicken. 3. Corn bread comes with the meal but wasn't served until I inquired about it. When it arrived it also didn't come with butter.
The food was very good. The fried chicken was excellent and made to order which makes it so great. The Mac&cheese & yams was very hot and delicious. I highly recommend this place. Cornbread was cold tho didn't really care to have it with my meal.
Terrible service. Having to wait over an hour and a half for them to then tell me my food was not ready. Reason being they never put the order in. Not only did they try to make me pay upfront over the phone for the order. They didn't even have receipts when I reached the restaurant. To top it off gave me a hard time about my refund. Gonna ask would we like to wait for the food now. After two hours have passed.
Nice little spot if you have the itch for some quality soul food. The wait may be a little long especially fried fish orders. Worth checking out.
The food here is very delicious. The fried fish is fresh, flavorful and crispy. The mac and cheese and collard greens are really good as well. Everyone in my party loved what they ordered and gave rave reviews. One thing they have to work on is the wait. We waited 25-30 minutes for a takeout order and that was frustrating. I will be back!
Came here on a Saturday night with a party of 12 to celebrate my Grandmother's birthday. There was no wait to be seated. We enjoyed a bunch of appetizers including Mac and cheese egg rolls, and fried okra. I enjoyed my entree of beef ribs with Mac and cheese and cabbage. Everyone had something different, and everyone enjoyed their meal. The tenders that came with the kids meal were delicious too. The waitresses were SUPER sweet. The meal I ordered to go was fantastic as well. We will be back very soon!
Restaurantji Recommends
I came here after finding it on Yelp. A small cozy lil place in a small strip mall, that you can easily miss while driving. The food is really good, they take a long time preparing it so get ready for the wait, order an appetizer if you go there really hungry. The waitresses are really nice and friendly.
The service is great and the food is outstanding.
I'm saddened to report underseasoned chicken with pale skin the greens were under cooked and I waited over 45 minutes for this order. I will not be going back.
Food was freshly prepared and seasoned to perfection. I enjoyed dinner here on Friday with my husband. We will return to support this Black-Owned restaurant. Wishing Carolyn's the best!
Mmmmmmm mmmmmm good I have been looking for a soul food restaurant for a long time in this area and now we finally have one food was very very good loved the fried whiting and Mac and cheese and the grits and the chicken and waffles where on point definitely can't wait to go for more and try the banana pudding to that was very good as well