Wendy's

305 W Commercial St, East Rochester
(585) 385-4890

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Recent Reviews

Customer service seems to have improved over time.

Water from the AC was leaking through the ceiling. Staff decided to place a bucket below to catch the water, right where customers stand in line. The temperature inside felt like 80-85 when it should be about 20 degrees cooler. One of the customers told me conditions were the same last summer.

Management needs to get the AC either repaired or replaced. Wendy's employees deserve better...
The food always makes me feel ill here. I used to really enjoy Wendy's but this location is just bad. The service is not good, employees commonly wear headphones while taking orders. The employees serving the nuggets and fries do NOT wear gloves. Disgusting.I wish I could eat Wendy's nearby my house without having stabbing pains in my stomach afterwards.
I have brought my grandson here for his bday for years. Will not be returning to this place. Hamburger over cooked, fries cold, cheese not melted on burgers or fries. Diet coke tasted awful. No toilet paper in handicap bathroom.

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