DiBella's Subs
5805 Bridge St, Syracuse
(315) 627-6620
Recent Reviews
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Cheapest ham EVER. No thanks! Not for these prices. Do better DiBellas!
This is one of the best subs we have had in terms of quality. The best part was Tim and staff and the way they look after their customers. Highly recommend this place
M wife and ate there we got sick from our subs we havnt gone back to eat there and never will bad service horrible staff bad management
Clean and friendly. Great food. Very sad they were out of bread. It is not exceptable for a sub shop.
Waiting almost 30 minutes to then have to go inside and wait another 20 for my curbside pick up order that should've been ready is insane. Watched two other people do the same.
DiBella subs are amazing. The ingredients are always good but their bread can't be beat. This is definitely a must-try for a sandwich craving. I recommend the buffalo chicken sub, but they have a nice selection of cold and hot subs.
Sicily Philly Cheesesteak was delicious.
best subs around and the manager mike & crew did a great job helping with a mix up with door dash, appreciate you guys!!
Mind blown by our experience tonight. We ordered two large subs. One had barely anything on it for $17 and was all bread (pic), the other was loaded with oil when we didn’t order oil on it. I immediately took them back in and the manager goes “oh, you didn’t order oil” after looking at my receipt, as if I was lying about it. He didn’t offer to remake them so I asked for a refund. He told me that it would be back on my card in 3-5 days. I said alright but I would like a receipt or something showing that I was refunded. He told me nothing prints when they issue a refund. I told him I live an hour away and am not comfortable leaving there without some kind of proof I’m getting my money back. He then gets angry, grabs my receipt and walks in the back. When he comes out he tells me he’s not giving me a refund and the best he’ll do is a coupon. So not only did he LIE about already issuing the refund, but despite them making the food wrong, he was not going to give me one at all. I have it all on video, including him lying and also his employee saying how it’s weird that he won’t give me proof of a refund.
Also, prior to all of this I had to run out to my car for my phone and when I came back in he had already thrown the subs out. I asked him to see them again because I wanted to get pictures and he took the bag out of the garbage and put it right on the counter where they make the subs. So beyond disgusting and unsanitary.
$40 in food + the tip and yet I left without food, without a refund and without a “coupon” because he only took my email and said I would get a coupon within a week. I know it will never happen so I plan to contact corporate.
One of the best places to get a sandwich. Service was excellent. Food was delicious, made to order, and fresh. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cowboy
Restaurantji Recommends
I HIGHLY RECOMMEND DIBELLA'S CATERING SPECIFICALLY THE LUNCH BOXES FOR EVENTS. THE QUALITY OF THE FOOD AND CUSTOMER SERVICE IS ABOVE AND BEYOND!
Atmosphere: 5
Food: 5
Service: 5
Every time I order from here, the sub rolls are overdone. The roll is tough and dry. I always order wheat. Numerous times. Frustrating.
Atmosphere: 4
Food: 4
Service: 4
I did take out
Parking: Best sub ever.
Food: 5
Service: 5
Dietary restrictions: Not food allergy friendly. Items could easily be cross contaminated.
Atmosphere: 3
Food: 3
Service: 3
What a clean friendly place. Everything was made to order fresh and delicious! The amount of food was right on point for the price! Staff was super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Uncle Louie, Turkey, Deli Salads & Pickles
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