TULUM Mexican Restaurant
CLOSED$$ •
325 W Manlius St, East Syracuse
About TULUM Mexican Restaurant
TULUM Mexican Restaurant Reviews
One item had a tag in it that had been fried. There was no guacamole, no black olives, no desert that we paid for, one salad was completely wrong. Called 6 times to speak to a manager. No call back!
I ordered, for the 1st time, a week ago. Most of the food was delicious. One item was inedible. I messaged privately to let them know & nicely advised that everything else was good but thought they should know about the issue. It wasn't a cheap item. I never received a response. I expected nothing but an acknowledgement & possibly an "We're sorry & hope you give us another chance." & I would have.
Everything they sell is great. Highly recommended.
Menu
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TULUM Mexican Restaurant offers a variety of delicious meals, with generous portions of beans and rice. The food is very flavorful and not so heavy, with great choices of Mexican cuisine, making it hard to choose just one. The staff is super friendly and the atmosphere is very pleasant, relaxed, and overall cozy and classy with music that is not loud or distracting. The menu includes a huge burrito jallisco and tasty complimentary chips and salsa. While the pineapple fajitas can be somewhat bland and some items like the jalapeno poppers may be disappointing, the salsa and queso are really good. Portions are large, prices are reasonable, and there is outdoor seating with lights, perfect for summer visits. The restaurant is wheelchair accessible, with no steps at the entrance and parking nearby. Be sure to try the imported Mexican drinks while enjoying your meal.