Probably the most helpful and consistently kind staff at any fast food restaurant. It's also one of the cleanest. There is a man with salt and pepper hair and glasses who is always on point and friendly. If he's not the manager, he should be!
Randy Perry Jr
So I had a craving and boy who ever was cooking deserves a raise keep them around. Fresh, hot, crispy, soft all on point. Sad that this is not always the case but tonight great job crew. Thank you
Food: 5
Service: 5
Debby Male
I was down in Middletown NY and was trying to order Taco Bell for lunch. I had a group of people with me; so my order was going to be a pretty large order. It wasn’t one or two items that I was ordering. I opened the app and began ordering but, didn’t recognize that the location was still set more locally (Ellenville, NY) the app usually does an awesome job with picking the nearby location to where you are. I placed the order in and when the last page came up is when I just realized that the order location was wrong. This was a mistake, not done on purpose. The very second I realized the location was messed up; I phoned Ellenville, NY location asking them to cancel the order immediately, while also apologizing to the said manager on the phone line. I’m certain they didn’t make any of the food on the order yet, the manager could have canceled it out. However, the manager got unjustly rude with me over the phone and told me he was not going to cancel the order at all, he was instead going to go forward with making the order and taking the money for it. I tried to ask him not to do such thing again while still apologizing. He still was very nasty with his attitude and continued to refuse to cancel the order. I told him I would have to call my bank then. Which I did and filed a complaint over what happened. They told me legally I could press charges on the manager in Ellenville for not canceling my order and taking >$60. However, I chose not to press charges on the manager. I don’t go to that location anymore to order food because of how nasty and indignant the manager was with me over the phone. I’m certain they could have canceled the order because I have worked at Taco Bell previously and I seen on multiple occasions where people requested their food to be canceled and to get a refund. As a staff member at Taco Bell, I watched my manager have to comply with the customer’s request right away for canceling an order and refunding them on top of apologizing and we gave them a “Oops”/Sorry card (it was a card for them to get a free crunchy taco). Listen, I don’t care about any free crunchy taco. I was just trying to order lunch for my family that day. We were in Middletown NY not Ellenville NY. I got charged twice, once for Middletown and once for Ellenville. I shouldn’t have gotten charged at all for the Ellenville location because I immediately contacted the area to cancel the order out. The manager’s attitude was absolutely unprofessional with how he handled things. Higher ups should watch whatever manager they have at Ellenville NY location and be certain he isn’t stealing money from either the customers or the Ellenville location itself as a whole.
I know me refusing to go to said location doesn’t make much difference. I have worked retail and even worked at Taco Bell as well but, employees need to be more professional especially when it comes to actual mistakes that are caught right away. There is definitely no need to get nasty over a one time mistake that occurred and take someone’s money over it. 😠
Atmosphere: 2
Food: 3
Service: 1
Jonathan Barringer
Food is good service is all right atmosphere is quiet and slow parking lot can get busy though
Atmosphere: 4
Food: 4
Service: 4
William Delano
Listed as open but was not open.
Atmosphere: 1
Food: 1
Service: 1
Thorpe Parsons
No issues
Food: 5
Service: 5
Chris Villareal
Hard to spot from the road. Always clean and pleasant when you need a quick bite from the Bell.
Atmosphere: 5
Food: 5
Service: 5
Ryan Cramer
It's taco bell. Kind of a odd setup but it gets the job done.
Atmosphere: 5
Food: 5
Service: 4
Michael
2 soft tacos each and 2 medium drinks for a dollar eaten at a wobbly table. Located a couple storefronts down from a dispensary. lol.
Atmosphere: 3
Food: 3
Service: 3
thane does gaming
Extremely rude customer service, the manager was chill though and made it a slightly better experience, however if you work there and are confused about what the customer is saying then don’t be automatically rude. Human decency is a thing and it free which is good for you because you obviously don’t get a good paycheck and if you that hangry eat a snickers.
Did not go there, was just in the parking lot for another business in the area. I can not stand Taco Bell
Littlesis3013 Sleepover
LET ME TELL YOU I am a cheese girl and the only thing I really get is the nacho fries which is fire or the bell grande box with nothing on it besides cheese and chips the Taco Bell in Monticello I will say I want a bell grande with NOTHING on it BUT EXTRA CHEESE and they will not give me hardly any cheese and sometimes put other stuff on it such as meat but this Taco Bell in Ellenville never disappoints it always gives an amazing amount of extra cheese and they do the order exactly how you want it I have never had a problem with them and I will be coming back again thank you to all the staff that work their they really need to show Monticello how to make the food right!
I didn't get anything my brother did get something but right next door is a smoke shop so in my mind convenient for Taco Bell to make more profit just being honest when you think about it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Bean Crunchwrap Supreme, Cheese Quesadilla, Chalupa and Taco
Amy Lynne (WitchyAmy)
Polite, professional, friendly staff. Fast excellent service
Food: 4
Service: 5
J P
If you're looking for a Taco Bell that consistently delivers top-notch food and service, the Taco Bell in Ellenville, New York, is the place to be. Every time we visit, we're greeted by a reliable and friendly crew who always serve up delicious meals with a smile. Whether it's a busy weeknight or a lazy Sunday, they’re there, working hard to make sure the quality and taste are always on point.
This location has truly become like an extended family to us. The team works seamlessly together, creating a welcoming atmosphere that feels familiar and comforting. No matter the day, you can count on getting your Taco Bell favorites, prepared just the way you like them, every single time. Whether you're grabbing a quick bite or enjoying a meal with friends, the consistency and care they put into their service make it stand out.
Taco Bell in Ellenville is a gem, and we’re grateful for the hard-working crew that makes every visit enjoyable. You can always trust them to deliver your Taco Bell cravings seven days a week, and that's something special. Highly recommend!
Probably the most helpful and consistently kind staff at any fast food restaurant. It's also one of the cleanest. There is a man with salt and pepper hair and glasses who is always on point and friendly. If he's not the manager, he should be!
So I had a craving and boy who ever was cooking deserves a raise keep them around. Fresh, hot, crispy, soft all on point. Sad that this is not always the case but tonight great job crew. Thank you
Food: 5
Service: 5
I was down in Middletown NY and was trying to order Taco Bell for lunch. I had a group of people with me; so my order was going to be a pretty large order. It wasn’t one or two items that I was ordering. I opened the app and began ordering but, didn’t recognize that the location was still set more locally (Ellenville, NY) the app usually does an awesome job with picking the nearby location to where you are.
I placed the order in and when the last page came up is when I just realized that the order location was wrong. This was a mistake, not done on purpose. The very second I realized the location was messed up; I phoned Ellenville, NY location asking them to cancel the order immediately, while also apologizing to the said manager on the phone line.
I’m certain they didn’t make any of the food on the order yet, the manager could have canceled it out. However, the manager got unjustly rude with me over the phone and told me he was not going to cancel the order at all, he was instead going to go forward with making the order and taking the money for it.
I tried to ask him not to do such thing again while still apologizing. He still was very nasty with his attitude and continued to refuse to cancel the order.
I told him I would have to call my bank then. Which I did and filed a complaint over what happened.
They told me legally I could press charges on the manager in Ellenville for not canceling my order and taking >$60. However, I chose not to press charges on the manager. I don’t go to that location anymore to order food because of how nasty and indignant the manager was with me over the phone.
I’m certain they could have canceled the order because I have worked at Taco Bell previously and I seen on multiple occasions where people requested their food to be canceled and to get a refund. As a staff member at Taco Bell, I watched my manager have to comply with the customer’s request right away for canceling an order and refunding them on top of apologizing and we gave them a “Oops”/Sorry card (it was a card for them to get a free crunchy taco). Listen, I don’t care about any free crunchy taco. I was just trying to order lunch for my family that day. We were in Middletown NY not Ellenville NY. I got charged twice, once for Middletown and once for Ellenville. I shouldn’t have gotten charged at all for the Ellenville location because I immediately contacted the area to cancel the order out.
The manager’s attitude was absolutely unprofessional with how he handled things. Higher ups should watch whatever manager they have at Ellenville NY location and be certain he isn’t stealing money from either the customers or the Ellenville location itself as a whole.
I know me refusing to go to said location doesn’t make much difference. I have worked retail and even worked at Taco Bell as well but, employees need to be more professional especially when it comes to actual mistakes that are caught right away. There is definitely no need to get nasty over a one time mistake that occurred and take someone’s money over it. 😠
Atmosphere: 2
Food: 3
Service: 1
Food is good service is all right atmosphere is quiet and slow parking lot can get busy though
Atmosphere: 4
Food: 4
Service: 4
Listed as open but was not open.
Atmosphere: 1
Food: 1
Service: 1
No issues
Food: 5
Service: 5
Hard to spot from the road. Always clean and pleasant when you need a quick bite from the Bell.
Atmosphere: 5
Food: 5
Service: 5
It's taco bell. Kind of a odd setup but it gets the job done.
Atmosphere: 5
Food: 5
Service: 4
2 soft tacos each and 2 medium drinks for a dollar eaten at a wobbly table. Located a couple storefronts down from a dispensary. lol.
Atmosphere: 3
Food: 3
Service: 3
Extremely rude customer service, the manager was chill though and made it a slightly better experience, however if you work there and are confused about what the customer is saying then don’t be automatically rude. Human decency is a thing and it free which is good for you because you obviously don’t get a good paycheck and if you that hangry eat a snickers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Did not go there, was just in the parking lot for another business in the area. I can not stand Taco Bell
LET ME TELL YOU I am a cheese girl and the only thing I really get is the nacho fries which is fire or the bell grande box with nothing on it besides cheese and chips the Taco Bell in Monticello I will say I want a bell grande with NOTHING on it BUT EXTRA CHEESE and they will not give me hardly any cheese and sometimes put other stuff on it such as meat but this Taco Bell in Ellenville never disappoints it always gives an amazing amount of extra cheese and they do the order exactly how you want it I have never had a problem with them and I will be coming back again thank you to all the staff that work their they really need to show Monticello how to make the food right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Nacho Fries, Nacho Cheese Sauce
I didn't get anything my brother did get something but right next door is a smoke shop so in my mind convenient for Taco Bell to make more profit just being honest when you think about it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Bean Crunchwrap Supreme, Cheese Quesadilla, Chalupa and Taco
Polite, professional, friendly staff. Fast excellent service
Food: 4
Service: 5
If you're looking for a Taco Bell that consistently delivers top-notch food and service, the Taco Bell in Ellenville, New York, is the place to be. Every time we visit, we're greeted by a reliable and friendly crew who always serve up delicious meals with a smile. Whether it's a busy weeknight or a lazy Sunday, they’re there, working hard to make sure the quality and taste are always on point.
This location has truly become like an extended family to us. The team works seamlessly together, creating a welcoming atmosphere that feels familiar and comforting. No matter the day, you can count on getting your Taco Bell favorites, prepared just the way you like them, every single time. Whether you're grabbing a quick bite or enjoying a meal with friends, the consistency and care they put into their service make it stand out.
Taco Bell in Ellenville is a gem, and we’re grateful for the hard-working crew that makes every visit enjoyable. You can always trust them to deliver your Taco Bell cravings seven days a week, and that's something special. Highly recommend!
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