McDonald's

Name: McDonald's
Address: 80-03 Queens Blvd, Elmhurst, New York, 11373, US
Telephone: (718) 478-1204
Price range: $
Rating: 2

$ • Fast Food, Burgers, Coffee Shops

Hours:
80-03 Queens Blvd, Elmhurst
(718) 478-1204

Menu Order Online

About McDonald's

McDonald's has recently undergone a renovation, but its service standards have not kept pace. Customers may experience issues with orders, as cashiers can be unhelpful and the automated ordering system is prone to errors, including failing to issue receipts. The restaurant's app is also cumbersome and hard to navigate. Despite these challenges, the restaurant continues to serve customers. Food was good like usual, and during a visit around 8 PM, the order arrived surprisingly fast with hot food and cold Coke, despite the crowded environment. However, the service was not very attentive; wait times were long even when no one else was in line, and orders were sometimes wrong or cold. The tables can be a bit on the dirty side, especially when busy. Customer service is just okay, with no smiles and a somewhat chaotic atmosphere. Overall, it remains a classic McDonald's experience—fast, satisfying, but sometimes chaotic and with room for improvement in service.