I got a caramel latte and it’s literally pumpkin spice can you not read?
Atmosphere: 1
Food: 1
Service: 1
Annie Williams
Very slow drive thru today
Atmosphere: 2
Food: 4
Service: 1
Charita Ingram
We walked up to the counter and order our food which took no time at all before it was on the counter. Everyone was nice and polite. The atmosphere was great (music in bathroom just a tad bit to loud) but overall I would definitely visit again.
Atmosphere: 4
Food: 4
Service: 4
Jennifer Tammelin
I understand Dunkin' is a popular chain. I understand they're busy. What I don’t understand is why a customer standing at the register, the first person in line,gets completely ignored for over 15 minutes. I walked in hoping to grab a quick coffee and maybe a breakfast sandwich. What I got instead was five employees bustling around filling drive-thru and online orders like I wasn’t even there. Not one of them acknowledged me. No eye contact. No “We’ll be right with you.” Nothing. It was clear my presence at the counter was irrelevant. Apparently, if you’re not a car or a mobile order, you don’t exist. If this location doesn’t want to serve walk-in customers, maybe just say that outright so we don’t waste our time. I left empty-handed, disappointed, and frankly angry that my time meant nothing to your team. Do better.
Atmosphere: 1
Food: 1
Service: 1
Karyn Lynch
People were friendly. Went through the drive in. Totally filthy outside. Won't likely return. Travelling thru!!
Candy Pannell
Our experience has been crappie, we ask for different sandwich to see what we like best and what we asked for is made wrong . I can eat alot of eggs and when we ask for no egg the continue to put it on the sandwich. Or not toasted, or they even add butter when it wasn't asked. Like today I asked for an English muffin toasted , with just sausage and cheese, nope the put egg on and add butter. Ty
Atmosphere: 1
Food: 1
Service: 2
Macayla Bowman
Love this place. Even with the AC being down in this heat, the girls working were on top of things! Give them a raise!!
Dunkin is refusing to refund my money unless I drive 65 miles to this location. The food was at least a day old, hard. The coffee was trash. Avoid at all costs. They won't take responsibility for their actions.
Atmosphere: 1
Food: 1
Service: 1
Tom Coop
Fast service
Richard “Rich” Packard
I usually don't post negative reviews, But today I was picking up an order for somebody, and as I sat there and waited at least 10 to 15 minutes to pick up the order, I couldn't help notice a lot of issues with the employees. One was wearing sweatpants and a sweatshirt, I'm not sure that's the standard uniform and it didn't look professional. Another employee used what looked like the remains of a bottle of water to add to one of the coffee drinks she was preparing. Another employee was taking her time preparing some of the food for my order. There is no sense of urgency, and I couldn't tell if she was just slow or she didn't care. She was nice so I will give her the benefit of the doubt. After this experience I don't think I'll ever go to a Dunkin' donuts.
Atmosphere: 4
Food: 3
Service: 2
Sherree Hill
My first time at this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Pamela Dabich
I was at the drive thru for 15 minutes and there were only 2 cars ahead of me.
All employees at this location do a great job
Atmosphere: 5
Food: 5
Service: 5
The worst in elmira
Atmosphere: 1
Food: 1
Service: 1
I got a caramel latte and it’s literally pumpkin spice can you not read?
Atmosphere: 1
Food: 1
Service: 1
Very slow drive thru today
Atmosphere: 2
Food: 4
Service: 1
We walked up to the counter and order our food which took no time at all before it was on the counter. Everyone was nice and polite. The atmosphere was great (music in bathroom just a tad bit to loud) but overall I would definitely visit again.
Atmosphere: 4
Food: 4
Service: 4
I understand Dunkin' is a popular chain. I understand they're busy. What I don’t understand is why a customer standing at the register, the first person in line,gets completely ignored for over 15 minutes. I walked in hoping to grab a quick coffee and maybe a breakfast sandwich. What I got instead was five employees bustling around filling drive-thru and online orders like I wasn’t even there. Not one of them acknowledged me. No eye contact. No “We’ll be right with you.” Nothing.
It was clear my presence at the counter was irrelevant. Apparently, if you’re not a car or a mobile order, you don’t exist.
If this location doesn’t want to serve walk-in customers, maybe just say that outright so we don’t waste our time. I left empty-handed, disappointed, and frankly angry that my time meant nothing to your team.
Do better.
Atmosphere: 1
Food: 1
Service: 1
People were friendly. Went through the drive in. Totally filthy outside. Won't likely return. Travelling thru!!
Our experience has been crappie, we ask for different sandwich to see what we like best and what we asked for is made wrong . I can eat alot of eggs and when we ask for no egg the continue to put it on the sandwich. Or not toasted, or they even add butter when it wasn't asked. Like today I asked for an English muffin toasted , with just sausage and cheese, nope the put egg on and add butter. Ty
Atmosphere: 1
Food: 1
Service: 2
Love this place. Even with the AC being down in this heat, the girls working were on top of things! Give them a raise!!
Atmosphere: 5
Food: 5
Service: 5
Friendly courteous fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dunkin is refusing to refund my money unless I drive 65 miles to this location. The food was at least a day old, hard. The coffee was trash. Avoid at all costs. They won't take responsibility for their actions.
Atmosphere: 1
Food: 1
Service: 1
Fast service
I usually don't post negative reviews, But today I was picking up an order for somebody, and as I sat there and waited at least 10 to 15 minutes to pick up the order, I couldn't help notice a lot of issues with the employees. One was wearing sweatpants and a sweatshirt, I'm not sure that's the standard uniform and it didn't look professional. Another employee used what looked like the remains of a bottle of water to add to one of the coffee drinks she was preparing. Another employee was taking her time preparing some of the food for my order. There is no sense of urgency, and I couldn't tell if she was just slow or she didn't care. She was nice so I will give her the benefit of the doubt. After this experience I don't think I'll ever go to a Dunkin' donuts.
Atmosphere: 4
Food: 3
Service: 2
My first time at this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
I was at the drive thru for 15 minutes and there were only 2 cars ahead of me.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Bagel
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