Dunkin'
301 Madison Ave, Elmira
(607) 734-9769
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I usually don't post negative reviews, But today I was picking up an order for somebody, and as I sat there and waited at least 10 to 15 minutes to pick up the order, I couldn't help notice a lot of issues with the employees. One was wearing sweatpants and a sweatshirt, I'm not sure that's the standard uniform and it didn't look professional. Another employee used what looked like the remains of a bottle of water to add to one of the coffee drinks she was preparing. Another employee was taking her time preparing some of the food for my order. There is no sense of urgency, and I couldn't tell if she was just slow or she didn't care. She was nice so I will give her the benefit of the doubt. After this experience I don't think I'll ever go to a Dunkin' donuts.
Atmosphere: 4
Food: 3
Service: 2
My first time at this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
I was at the drive thru for 15 minutes and there were only 2 cars ahead of me.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Bagel
Dunkin’ Donuts is always a great stop for coffee and a quick bite! Their coffee is fresh and flavorful, and the donuts are always soft and delicious. The hash browns are crispy and perfectly seasoned. The staff is friendly, efficient, and keeps the line moving quickly. Whether you're grabbing a morning coffee or a sweet treat, Dunkin’ delivers every time. The atmosphere is clean and welcoming, making it a great place to start your day. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Muffins, Sausage Egg and Cheese
Wonderful, however a little pricy. A place for that special brunch.
Atmosphere: 4
Food: 4
Service: 4
America runs on Duckin!!!!
Atmosphere: 4
Food: 5
Service: 4
I was taking my husband dinner at work so I stop for a coffee. Once I got to my husbands work, I realize the coffee did not have cream and sugar in it, no biggie. Finished my husbands lunch with him and went back to Dunkin go through the drive-through again and the lady says what time were you here? I said I’m not sure my son, kept saying 20 minutes And I told them I know it was longer than that. She said go ahead and pull to the window as I’m approaching the window there’s like three people talking and staring at my vehicle so I get up to the window . They came to the window and said again what time are you here, so I grab my sons cup because it has the time sticker on it. She said it’s been over an hour so I can’t get you a different coffee. It was six minutes shy of being one hour so then I knew I wasn’t dealing with the most intelligence, but told me I could call her manager tomorrow if I had a concern. They were rude and I wanted to be back but I chose to do better and said thank you are all amazing and left. I go to Dunkin every single day and have never encountered anything like this. Your job was to put cream and sugar and you couldn’t get it right and now you are mad at me ?
Atmosphere: 1
Food: 1
Service: 1
Please offer more vegetarian and gf options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
My mom was just murdered and I just wanted 2 large lattes Not 2 large hot milks. Unfortunately my sister slit her wrists and died this morning becuaee she got thw wrong coffee. I am so disappointed. Its clear the kids are over worked they all look stressed out at dunkin running around sweating all over the wrong food. I feel bad for dunkin employees. DUNKIN DO BETTER. YOUR MAKING THE WORLD A WORSE PLACE. PERIOD.
Atmosphere: 5
Food: 1
Service: 5
Took 40-45 minutes to get 2 coffees, loaded hash browns, and munchkins and never got them coffee was gross and the loaded hash browns were cold after “they just got made”
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Place has the best food
Atmosphere: 4
Food: 5
Service: 5
Whenever I go here, all the food has been hot and the drinks are made so well, and all the employees are so nice!
Atmosphere: 5
Food: 5
Service: 5
The service was horrible. There are many people working, and I had to wait over 20 min to get a black coffee. The place was dirty, garbage on the floor.
Atmosphere: 1
Food: 3
Service: 2
Stopped on my way to NY for a coffee and donut. Very beautiful small town to swing by.
Very courteous staff. They made sure that they he order we placed was accordingly. The drink I ordered had a few modifications to it but the server incorporated everything perfectly.
Atmosphere: 4
Food: 5
Service: 5
This is the slowest Dunkin’ Donuts I’ve ever been to. If you like waiting anywhere from 15 minutes to 30 minutes just to order then this is the place for you. I used to live 8 miles outside of Manhattan and those Dunkin’ Donuts get packed and they know how to hustle. On a positive note, I’ve never had an issue with my food and the employees are friendly.
Atmosphere: 3
Food: 5
Service: 1
Loading...