KFC
1149 Broadway St, Elmira
(607) 734-8912
Recent Reviews
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Terrible food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy, Mashed Potatoes, Cole Slaw
Just KFC/Taco Bell all in one.
Vegetarian options: Its KFC they should know to go there or not
Dietary restrictions: Unsure
Parking: When drive thru is busy parking there can be difficult
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 2 PC Breast & Wing Combo, Potato Wedges, Gravy, Mashed Potatoes, Chicken Sandwich, Fried Chicken Dinner, Famous Bowl, Famous Bowl Combo, Cole Slaw
It's was a struggle to even get the order. That pic is right next to the soda machine. 5 people standing around... You would think someone should be cleaning. I will never eat there again🤢🤮
Atmosphere: 1
Food: 1
Service: 1
Literally it’s impossible for these idiots to get a single order right. It’s a wonder they even have jobs
The employees would rather be someplace else. They're very tired and dismal. I think they need new management or some incentive to work better. It took forever in an empty restaurant to even place an order; and just as long to receive two items on their menu. The food was as advertised. The restaurant is noticeably in need of physical repairs and a thorough cleaning; i.e., filthy ceiling tiles, windows and exterior of food equipment. This place just needs an overhaul, but isn't yet lost.
Atmosphere: 1
Food: 5
Service: 3
The restaurant is always dirty and some of the employees don't even wash their hands when preparing the food. Those at the desk continually give customers attitudes when the staff themselves failed to take responsibility for their own jobs and their lack of competence. They never print out receipt of the order for customer to list the items that were ordered. The entire place is a disaster. Grease, trash and stench everywhere. 🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potato Wedges, Sandwich, Fried Chicken Dinner, Spicy Chicken Sandwich Nuggets Big Box Meal, 12 PC Tenders Meal
I placed an order on January 1st for pickup at 2:00 p.m. So silly us we assumed it would be ready for 2:00 p.m. So my father left early to make sure he was there in time to pick it up for two. When he gets there they tell him it's going to be 5 minutes or so till the chicken is done which he says fine and waits. 30 minutes later they tell him the order is ready. Then they tell him that the order was not actually for crispy but for original recipe. Which is not true as I ordered through the app I know what I purchased and I don't buy original recipe is it always ends up mushy.... I always check the box for crispy, and I always get the crispy every time.
So overall not really happy as it took an extra hour in the end just to get the food and it was still wrong. I'd love to hear back from the store manager on this. Not really acceptable all the way around. Pretty sure nobody wants to start eating their lunch at 3:40 p.m. , am I right?? Management please contact me. If I don't hear back by Friday I will be contacting corporate. I did try calling directly at 4:00 p.m. today but the phone rang and rang and then hung.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. This place has been notorious for messing up orders but tonight was the last straw. CLEARLY the quality control and management is non-existent because this has happened for YEARS with no improvement. AND THEY EVEN VERIFIED THE ORDER AT THE WINDOW 3 TIMES FROM 3 DIFFERENT STAFF MEMBERS. This is why they are paid the way they are, because people don’t give a damn about their job. Zero communication, zero organization all for some shitty made burritos.
Went for advertised special - they were out of it. Ended up spending twice as much as expected
They have great employees. Employees who would make great managers. But they keep hiring the laziest and out of touch managers. It's a joke. Their managers always act like their running a fair ride. While decent people get ran through the KFC employee mill. Whoever owns this place is either an idiot. Or they've stayed out of touch for an embarrassing amount of time.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
I gave them ones Star because the Pepsi taste good I ordered two breast meal charge me for the extra breast which I knew got home. There was one bro no biscuit. The breast I got tasted like it was made at lunchtime. I was there at 8 PM. It was hard as hell. This has happened three out of four times I’ve been there my order came to $9.17. He asked me if I would round up for charity. I paid $10. I asked him what charity it was going to, and he didn’t even know. will never go back again.
Horrible service!!
Service: 1
I went for door dash last week ( not my main source of income, just something to do when bored), store couldn't give change back only bills after customers purchase. So if you were owed 10.65...you were only getting 10 bucks back. Oh and drive thru was closed.
Went yesterday employees at the window wear there displeasure of working there or doing there jobs prominently. Food was old hard chicken. Store honestly at this point need to be closed and rehiring for location needs to be done. It's a train wreck!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 PC Drum & Thigh Combo, Tenders Combo, Gravy, Mashed Potatoes
The quality of food and the seething are terrible at this location. They need better management.
Atmosphere: 1
Food: 1
Service: 1
I went for door dash last week ( not my main source of income, just something to do when bored), store couldn't give change back only bills after customers purchase. So if you were owed 10.65...you were only getting 10 bucks back. Oh and drive thru was closed.Went yesterday employees at the window wear there displeasure of working there or doing there jobs prominently. Food was old hard chicken. Store honestly at this point need to be closed and rehiring for location needs to be done. It's a train wreck!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 PC Drum & Thigh Combo, Tenders Combo, Gravy, Mashed Potatoes
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