Tex’s Chicken & Burgers

Very bad service

Food: 1

Service: 1

Disgusting store. Disgusting people working in store. Cheap mentality. Crying over little things. Disappointed wasted my money today literally.

Atmosphere: 1

Food: 3

Service: 1

Recently tried fried chicken and burgers taste were amazing 😋

Atmosphere: 5

Food: 5

Service: 5

From early prep to the final crunch, everything is just amazing! This team delivers excellence every single time. Best fried chicken, powered by the best people💗

Atmosphere: 5

Food: 5

Service: 5

Crispy on the outside, juicy on the inside and powered by the most hardworking team in town! Every bite reflects their dedication. Hats off to the crew for serving flavor with heart!

Atmosphere: 5

Food: 4

Service: 5

Good service

staff and manager is very rude .. after I make a order waiting for my food . staff force me to wait more time or cancell the order because they have more pick up order to make . make no sense.. spend 20 min and left the store with out food.

Atmosphere: 1

Food: 1

Service: 1

I love this spot! Nothing better than getting off the bus from work and snacking on delicious fresh chicken and the fish sandwich is an actual fish sandwich unlike most fast food places. I definitely recommend stopping by and thank you Texs team for the fast service and answering my million questions haha you’ll see me soon!

Atmosphere: 5

Food: 5

Service: 5

I'm waiting for 40 minutes and they give me old chicken. Eman she is nice to me, then she give me old chicken.

Atmosphere: 1

Food: 1

Service: 1

There’s a problem every time.

Atmosphere: 1

Service: 1

Terrible attitude by MALIK and MUSKAN who takes order. They heard the order wrong and didn't take the responsibility . Very disappointing experience . Say no to tex’s grill

Service: 1

Girl that working in the night swift excellent customer service 👌

Atmosphere: 5

Food: 5

Service: 5

If I could give these people 1 star I would! I go to this chain often and have never been appalled at the staff behavior! I placed an order for pick up when I got there rude staff have no customer service skills ! Waited 25 min for cold food they forgot to give me… items missing and they did nothing! No one wearing hairnets I found hair in my fries so nasty Disgusting behavior by the staff lady and man on Wednesday night!

Atmosphere: 1

Food: 1

Service: 1

Review for Texas Chicken – Friday, July 11, 2025 at 6:30 PM

Let’s call it what it is when you walk into any food establishment, especially a place that carries the name Texas, you expect a bit of southern warmth, a little charm, and definitely some good ol’ fashioned hospitality. But what I experienced at this location was none of the above.

At 6:30 PM, I stepped in, hungry and hopeful. But the woman working the front counter that evening? She was more flustered than a hen in a hailstorm. Short-tempered, dismissive, and clearly not equipped to handle the frontlines. Her way with words? Let’s just say it wasn’t one that welcomes you back.

Look, every business has off days—and people under pressure crack. But this ain’t about pressure. It’s about preparation. Customer service isn’t just a position it’s a promise. And that promise was broken Friday night.

My advice? Shift her to the back for now. Give her space to grow. Send her for real training, not just on buttons and combos but on people. And when she’s ready, give her another shot.

Until then, don’t gamble the brand’s reputation on someone who ain’t ready to carry it.

Atmosphere: 2

Food: 3

Service: 1

Unfortunately, out of all the Tex’s locations that I’ve been to, this one was possibly the worst. About a week ago, I ordered a 6 piece chicken wing combo with fries and a drink, and the wings must’ve been a decade old because they smelled like absolute crap. Anyway, the lady up front stated that the wings were made today and I replied to her stating that they absolutely were not and they weren’t fresh, and I even made her smell the absolute horrendous odor the chicken wings had. Thankfully, she took it to the back and showed them and they apologized, but that didn’t make my experience any better. I instead opted to get a three-piece chicken with one thigh and two legs and fries. Will I ever be going back to this place? No.

Atmosphere: 1

Food: 1

Service: 3