After a long ride home we stopped at Burger King. I got out of the car and went inside to place my order. A woman had her back to me and was bagging a drive thru order. She was joking with the kid who was preparing the food. The rude chick never turned around to take my order, just ignored me. Then a lady who could of been a manager saw me waiting and again didn't acknowledge me. One girl who was at the drive in window saw me and took my order. I received my order and asked for dipping sauce for the onion rings. The pathetic so called manager looked at me with an attitude and handed it to me. Absolutely horrible service. I will be calling corporate. If I wasn't so tired from our long ride I would of told them shove it up their ass. We'll never go there again.
Atmosphere: 1
Food: 2
Service: 1
Juan Soriano
I go to this burger king all the time but never have a gotten an order this wrong. How do i get asked if i want cheese and then not get cheese when i responded yes. And no bacon either. BUT I GOT ANOTHER SANDWICH WITH BACON SO I KNOW THEY HAD BACON. Im overall disappointed with the fact that i can get 2 simple things i requested on one of my sandwiches but not the other. 1 star because my wife is pregnant and now i get no cheese or bacon.
Atmosphere: 1
Food: 1
Service: 1
Corbin Swindler
Great experience, cashier complimented my hoodie and then I got served some fantastic food with a smile on the other associates face handing it to me. After a long shift, this is exactly what I needed. Need more experiences like this in fast food, great job!
Good food as always. Good service, with friendly people.
Atmosphere: 5
Food: 5
Service: 5
Marcia Rossi
I called today after placing two orders at drive up window. One order was whopper jr in one bag and bag labeled whopper jr. Second order was cheeseburger bacon in bag and bag labeled cheeseburger. I handed her the bag and burger she wanted, shopper jr and she went home. I kept bag labeled cheeseburger bacon and went home. When I opened my bag labeled cheeseburger bacon, it was a whopper jr. Hence wrong burger in labeled bag. Manager was so bad, she would not listen and hung up. Poor, poor management!
Parking: No comment
Atmosphere: 1
Food: 1
Service: 1
Buzzsaw 420
Ordered delivery through the bk app. Got a completely different order. The receipt was correct but that’s about it. Tried to contact costumer service on the app and AI offered a $10 credit on a $40 order. All I wanted was the correct order! so I escalated it to a rep who I found out wouldn’t get back to me for 24 hours? All I wanted was the correct order!! So now I call the number listed for the location and got a fax machine. Again. All I wanted was the correct order!!! You rule!!! Not ordering again. I’m done!
Food: 1
Service: 1
Tom Micalizzi
Kudos to whoever made my 2 whopper juniors on Saturday 7/13 around 4 pm. Both were ordered with light lettuce, onion and no tomatoes. The first was bacon and Swiss with extra ketchup. The second was bbq with bacon and cheese. Both were made as ordered and the burgers were not dried out which has become a rarity with fast food lately. Both burgers were very tasty and I enjoyed each one.
Atmosphere: 3
Food: 5
Service: 5
John Carney
The staff were verry respectful but mgt puts out whopper juniors that are the size of sliders not a Jr size three bites that's it thats a children's meal not a grown adult,sorry staff this is what bk corporate puts you thru you all put out hot fresh food kudos to all of you tks for yer well appreciated hard work
Atmosphere: 5
Food: 1
Service: 5
Lil T
Worst experience I've ever had. She claimed to be the manager and completely denied my complaint and got angry and cussed me out. Then threatened to called the cops. I had kids in the car and didn't want a worse experience because she got me so angry so I left. I can't even believe I'm leaving a review on burger King.. that's how mad she got me. Monday. June 17 2024 8:50 pm. If corporate is serious. Get her out of management. Wish I could give you a name.
Hailey Messenger
Looooove being greeted with such a lack of enthusiasm like me the customer is burdening them also didn't receive part of my order so I'd like money back for that , tried to do the survey online but I think it's made to be complicated ✨ The girl who took our money was very nice. The blonde older woman at the window was the one we have a problem with.
QUICK? too quick.. I asked for fresh fries and told the person twice. she gave me old fries, UGH. I got my fresh fries. I wanted to give them back because she stuck her non-glove wearing fingers in my fry container. I really have to ask the NYS Health Dept. How do they allow this, any given trip to these fast food establishments I can find abuse of consumer health safety issues. Don't get me started on getting out of the Restrooms with out a paper towel. why wash your hands if you have to touch the door handle to get out?
Atmosphere: 5
Food: 3
Service: 3
Otaku_Freak50
Tell me why there is 6 people working tonight and not a single person said hello or I'll be right with you instead they all decided to ignore me literally worst experience at a Burger King I've had in the past 10 years I was literally at the front counter inside too I'd also like to add 1 car in the drive thru do better man
Atmosphere: 1
Food: 1
Service: 1
Leesa Sage
Totally screwed up my order then didn’t answer phone
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cheeseburger
Chris Mitchell
Great burger King way better than the McDonald's up the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Big Fish Sandwich
Kai Tang
Great staff here. I drive between NYC and Toronto monthly and this is my go to fast food joint for a quick meal.
After a long ride home we stopped at Burger King. I got out of the car and went inside to place my order. A woman had her back to me and was bagging a drive thru order. She was joking with the kid who was preparing the food. The rude chick never turned around to take my order, just ignored me. Then a lady who could of been a manager saw me waiting and again didn't acknowledge me. One girl who was at the drive in window saw me and took my order. I received my order and asked for dipping sauce for the onion rings. The pathetic so called manager looked at me with an attitude and handed it to me. Absolutely horrible service. I will be calling corporate. If I wasn't so tired from our long ride I would of told them shove it up their ass. We'll never go there again.
Atmosphere: 1
Food: 2
Service: 1
I go to this burger king all the time but never have a gotten an order this wrong. How do i get asked if i want cheese and then not get cheese when i responded yes. And no bacon either. BUT I GOT ANOTHER SANDWICH WITH BACON SO I KNOW THEY HAD BACON. Im overall disappointed with the fact that i can get 2 simple things i requested on one of my sandwiches but not the other. 1 star because my wife is pregnant and now i get no cheese or bacon.
Atmosphere: 1
Food: 1
Service: 1
Great experience, cashier complimented my hoodie and then I got served some fantastic food with a smile on the other associates face handing it to me. After a long shift, this is exactly what I needed. Need more experiences like this in fast food, great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Good food as always. Good service, with friendly people.
Atmosphere: 5
Food: 5
Service: 5
I called today after placing two orders at drive up window. One order was whopper jr in one bag and bag labeled whopper jr. Second order was cheeseburger bacon in bag and bag labeled cheeseburger. I handed her the bag and burger she wanted, shopper jr and she went home. I kept bag labeled cheeseburger bacon and went home. When I opened my bag labeled cheeseburger bacon, it was a whopper jr. Hence wrong burger in labeled bag. Manager was so bad, she would not listen and hung up. Poor, poor management!
Parking: No comment
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery through the bk app. Got a completely different order. The receipt was correct but that’s about it. Tried to contact costumer service on the app and AI offered a $10 credit on a $40 order. All I wanted was the correct order! so I escalated it to a rep who I found out wouldn’t get back to me for 24 hours? All I wanted was the correct order!! So now I call the number listed for the location and got a fax machine. Again. All I wanted was the correct order!!! You rule!!! Not ordering again. I’m done!
Food: 1
Service: 1
Kudos to whoever made my 2 whopper juniors on Saturday 7/13 around 4 pm. Both were ordered with light lettuce, onion and no tomatoes. The first was bacon and Swiss with extra ketchup. The second was bbq with bacon and cheese. Both were made as ordered and the burgers were not dried out which has become a rarity with fast food lately. Both burgers were very tasty and I enjoyed each one.
Atmosphere: 3
Food: 5
Service: 5
The staff were verry respectful but mgt puts out whopper juniors that are the size of sliders not a Jr size three bites that's it thats a children's meal not a grown adult,sorry staff this is what bk corporate puts you thru you all put out hot fresh food kudos to all of you tks for yer well appreciated hard work
Atmosphere: 5
Food: 1
Service: 5
Worst experience I've ever had. She claimed to be the manager and completely denied my complaint and got angry and cussed me out. Then threatened to called the cops. I had kids in the car and didn't want a worse experience because she got me so angry so I left. I can't even believe I'm leaving a review on burger King.. that's how mad she got me. Monday. June 17 2024 8:50 pm. If corporate is serious. Get her out of management. Wish I could give you a name.
Looooove being greeted with such a lack of enthusiasm like me the customer is burdening them also didn't receive part of my order so I'd like money back for that , tried to do the survey online but I think it's made to be complicated ✨ The girl who took our money was very nice. The blonde older woman at the window was the one we have a problem with.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheeseburger, Classic Wrap Spicy Wrap Honey Mustard Wrap
Restaurantji Recommends
QUICK? too quick.. I asked for fresh fries and told the person twice. she gave me old fries, UGH. I got my fresh fries. I wanted to give them back because she stuck her non-glove wearing fingers in my fry container. I really have to ask the NYS Health Dept. How do they allow this, any given trip to these fast food establishments I can find abuse of consumer health safety issues. Don't get me started on getting out of the Restrooms with out a paper towel. why wash your hands if you have to touch the door handle to get out?
Atmosphere: 5
Food: 3
Service: 3
Tell me why there is 6 people working tonight and not a single person said hello or I'll be right with you instead they all decided to ignore me literally worst experience at a Burger King I've had in the past 10 years
I was literally at the front counter inside too I'd also like to add 1 car in the drive thru do better man
Atmosphere: 1
Food: 1
Service: 1
Totally screwed up my order then didn’t answer phone
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cheeseburger
Great burger King way better than the McDonald's up the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Big Fish Sandwich
Great staff here. I drive between NYC and Toronto monthly and this is my go to fast food joint for a quick meal.
Atmosphere: 5
Food: 4
Service: 5
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