We waited an hour for our food and most of it wasn’t even hot. Our server Amber, had no enthusiasm and didn’t even care to introduce herself to us. She continued to walk past us without checking in on how we were doing as well as our empty cups ignored. She was disrespectful as she ignored us when saying thank you. She would check in on the table next to us but never us.
Atmosphere: 2
Food: 2
Service: 1
ANDREW LANDERS
Audra was great and the food delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Fiesta Lime Chicken
Dr. Craig D. Smith
Typical chain, it is what it is. Decent bar and draft selections.
Atmosphere: 4
Food: 3
Service: 4
J Grace
Stopped in for a beer and watch some sports. Bartender was Lisa and she was phenomenal. Very attentive made conversations and overall made the experince that much better. Someone get this girl a raise
Atmosphere: 5
Service: 5
M M
Just ate the Fiesta Lime Chicken dish for Veterans. It was delicious and very appreciated. Thank you Rochester Teen Leaders for the beautiful card and lollipop. Thank you Applebee's for appreciating Veterans. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
William Dow
Ordered to go. Was ready and hot when I got there to pick it up. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Al Baker jr
This Applebee's is one of my favorite ones to go too. Everyone was nice my food was very good..its just somethings they promote they didn't have a menu for but did say they would honor it. But other then that great food and prices
Atmosphere: 5
Food: 4
Service: 4
Christopher Kase
I'm not fussy or difficult but I won't eat here again waiter had few tables and couldn't manage to refill my coffee the chicken was overcooked coffee wasn't fresh Fry's where undercooked and the waiter was busy socializing
Atmosphere: 2
Food: 2
Service: 2
Madison Bastian
Everything was amazing, our waitress was on top of everything.
Needs an upgrade. Felt like walking into the 1990s. Floors were sticky, music was awful and nothing in the mint menu under 1000 calories with one exception. I had grilled chicken with potatoes and green beans. Not only was it 25 dollars with a drink (my companion's burger was 12), it was rubbery. Disgusting. Also, it was between 12 and 1 and there were 5 people in the entire place.
Atmosphere: 1
Food: 1
Service: 3
Laitie Montai
Love it here!
Kaiya Harp
Honestly wish I had a better review to give but I do not. This is the closest location to my family & I got Applebee’s and we honestly don’t order here a ton because we’ve had lots of problems here specifically with pick up orders. Wasn’t feeling like cooking tonight so decided to order pickup as I saw they had a new menu item, the Alfredo/chicken parm. I ordered that as well as a triple Shirley temple and my husband ordered the “big bangin’ burger” which came with a side of fries but you could upgrade to something else if wanted, he chose to upgrade to the waffle fries for an extra $1.29, not super expensive to upgrade. We also ordered spinach artichoke dip and my husband ordered the strawberry “daq a Rita bucket”. We get there to pick up our order and my husband grabbed it and came back out to the car with a small to go alcohol drink and the triple cherry Shirley as well as the Diet Pepsi that came with his meal. He told me that the person who gave him the pickup order said that the alcoholic drink was in the big cup. I knew immediately it wasn’t because the alcoholic drink was in a small cup with a lime in it. I opened the lid of the bigger cup to see what it was and there was something small floating in my drink. Not sure if it was food or a fuzzy or what it was but gross. Picked whatever it was out and took a small sip of the drink to see what it was and it was soda so was the triple cherry Shirley but couldn’t tell because there was no cherries in it. When you order a bucket drink it should be in a bucket. That was the first problem then for them to say it was in the big cup and it was in a small cup and not even the correct drink. The drink that was in the small cup was the “new rummin’ back daq-a-Rita with captain Morgan in it. The drink my husband ordered was the strawberry daq-a-Rita which has tequila in it as well as Bacardi. So two totally different drinks on top of the drink not being in a bucket to begin with. If they had run out of the buckets that would’ve been totally acceptable and I would’ve understood but turns out they had the buckets all along but did the order wrong by giving him the wrong drink and not in a bucket. When they finally remade the drinks it was put into the bucket but they had no lids that even fit the bucket properly. Just complete chaos and it seems time and time again the very few times we’ve visited they always screw up our pickup order in one way or another. To make matters worse my husband paid a little extra for the waffle fries with his burger and I kid you not they gave him a total of about 6 waffle fries. I paid a total of $56.54 for our food and it was 100% not worth it. I’m not one to usually have a ton to complain about but literally the only decent thing we ate that we ordered was the spinach artichoke dip. Drinks were gross, the new Alfredo/chicken parm was gross. My husband likes his burgers pink and he even said it was a little too pink. So literally just one thing after another tonight and at this point I won’t be coming back again. Not to this location anyways I’d much rather drive to Webster. Attached below are photos of everything I took pictures of. The one picture is of the wrong drink that was given to us, of the fries, of the burger and also screenshots to show the drink that was given to us and what my husband ordered
Atmosphere: 1
Food: 1
Service: 1
Amanda
The only restaurant open on Labor Day. Food was good and our server Audra was awesome!
We waited an hour for our food and most of it wasn’t even hot. Our server Amber, had no enthusiasm and didn’t even care to introduce herself to us. She continued to walk past us without checking in on how we were doing as well as our empty cups ignored. She was disrespectful as she ignored us when saying thank you. She would check in on the table next to us but never us.
Atmosphere: 2
Food: 2
Service: 1
Audra was great and the food delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Fiesta Lime Chicken
Typical chain, it is what it is. Decent bar and draft selections.
Atmosphere: 4
Food: 3
Service: 4
Stopped in for a beer and watch some sports. Bartender was Lisa and she was phenomenal. Very attentive made conversations and overall made the experince that much better. Someone get this girl a raise
Atmosphere: 5
Service: 5
Just ate the Fiesta Lime Chicken dish for Veterans. It was delicious and very appreciated. Thank you Rochester Teen Leaders for the beautiful card and lollipop. Thank you Applebee's for appreciating Veterans. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Ordered to go. Was ready and hot when I got there to pick it up. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
This Applebee's is one of my favorite ones to go too. Everyone was nice my food was very good..its just somethings they promote they didn't have a menu for but did say they would honor it. But other then that great food and prices
Atmosphere: 5
Food: 4
Service: 4
I'm not fussy or difficult but I won't eat here again waiter had few tables and couldn't manage to refill my coffee the chicken was overcooked coffee wasn't fresh Fry's where undercooked and the waiter was busy socializing
Atmosphere: 2
Food: 2
Service: 2
Everything was amazing, our waitress was on top of everything.
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Needs an upgrade. Felt like walking into the 1990s. Floors were sticky, music was awful and nothing in the mint menu under 1000 calories with one exception. I had grilled chicken with potatoes and green beans. Not only was it 25 dollars with a drink (my companion's burger was 12), it was rubbery. Disgusting. Also, it was between 12 and 1 and there were 5 people in the entire place.
Atmosphere: 1
Food: 1
Service: 3
Love it here!
Honestly wish I had a better review to give but I do not. This is the closest location to my family & I got Applebee’s and we honestly don’t order here a ton because we’ve had lots of problems here specifically with pick up orders. Wasn’t feeling like cooking tonight so decided to order pickup as I saw they had a new menu item, the Alfredo/chicken parm. I ordered that as well as a triple Shirley temple and my husband ordered the “big bangin’ burger” which came with a side of fries but you could upgrade to something else if wanted, he chose to upgrade to the waffle fries for an extra $1.29, not super expensive to upgrade. We also ordered spinach artichoke dip and my husband ordered the strawberry “daq a Rita bucket”. We get there to pick up our order and my husband grabbed it and came back out to the car with a small to go alcohol drink and the triple cherry Shirley as well as the Diet Pepsi that came with his meal. He told me that the person who gave him the pickup order said that the alcoholic drink was in the big cup. I knew immediately it wasn’t because the alcoholic drink was in a small cup with a lime in it. I opened the lid of the bigger cup to see what it was and there was something small floating in my drink. Not sure if it was food or a fuzzy or what it was but gross. Picked whatever it was out and took a small sip of the drink to see what it was and it was soda so was the triple cherry Shirley but couldn’t tell because there was no cherries in it. When you order a bucket drink it should be in a bucket. That was the first problem then for them to say it was in the big cup and it was in a small cup and not even the correct drink. The drink that was in the small cup was the “new rummin’ back daq-a-Rita with captain Morgan in it. The drink my husband ordered was the strawberry daq-a-Rita which has tequila in it as well as Bacardi. So two totally different drinks on top of the drink not being in a bucket to begin with. If they had run out of the buckets that would’ve been totally acceptable and I would’ve understood but turns out they had the buckets all along but did the order wrong by giving him the wrong drink and not in a bucket. When they finally remade the drinks it was put into the bucket but they had no lids that even fit the bucket properly. Just complete chaos and it seems time and time again the very few times we’ve visited they always screw up our pickup order in one way or another. To make matters worse my husband paid a little extra for the waffle fries with his burger and I kid you not they gave him a total of about 6 waffle fries. I paid a total of $56.54 for our food and it was 100% not worth it. I’m not one to usually have a ton to complain about but literally the only decent thing we ate that we ordered was the spinach artichoke dip. Drinks were gross, the new Alfredo/chicken parm was gross. My husband likes his burgers pink and he even said it was a little too pink. So literally just one thing after another tonight and at this point I won’t be coming back again. Not to this location anyways I’d much rather drive to Webster. Attached below are photos of everything I took pictures of. The one picture is of the wrong drink that was given to us, of the fries, of the burger and also screenshots to show the drink that was given to us and what my husband ordered
Atmosphere: 1
Food: 1
Service: 1
The only restaurant open on Labor Day. Food was good and our server Audra was awesome!
Atmosphere: 5
Food: 4
Service: 5
Always good and consistent
Atmosphere: 5
Food: 5
Service: 5
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