Horizons Modern Kitchen + Wine Bar

The food was good, BUT the slowest service I have ever experienced in my life. Two and a half hours there, didn’t even get dessert. Everything took forever. And for such an expensive meal, they really made no effort to make it a pleasant dining experience and not one apology for everything taking so long. Highly disappointing after spending $600.

Atmosphere: 2

Food: 4

Service: 2

Really the best night out with my girlfriend!! The food was outstanding but the dessert was AMAZING!! It was a smoked s’mores affogato. Over all the food the staff was amazing. Out waiter Kiril was so attentive and the best waiter ever!! Elise the junior sommelier was great too. They also had a live band playing Xmas music that was so festive. I can’t wait to comeback!!

Atmosphere: 5

Food: 5

Service: 5

I've dined and stayed at the best hotels in my extensive travels through out the world, and the dinner I had a The Woodcliff was one of the best I've ever had! We had a total of 10 in our dinner party (including one toddler) and we all had an amazing time! Our server, Aga was kind and very attentive to our every need (including my grandson, who can be quite picky). Thank you Aga for making this a wonderful experience for the whole family, including my father-in-law who flys in on his private jet to vist several times a year. Also, a big thank you to Ariel, the manager, for her amazing wine substitution when they ran out of our favorite label. I'm also so happy that they were accommodating of my grandson, who wants to walk around and gently touch the Christmas ornaments (who wouldn't -- they are so majestic). I feel so grateful that they let him hold a plastic ball ornament, as it kept him easily occupied so that he didn't screem in the restaurant and bother the other diners, who were also enjoying their meals. My nephew, who is a talented student at the Eastman School of Music, got to play a relaxing piece on the Woodcliff's gorgeous grand piano. Thank you, Thank you, Thank you all, from the bottom of my heart for this magical holiday experience for my family, especially for my sister, who is about to have breat cancer surgery on Friday. You all made this a peaceful, relaxing and wonderful Christmas celebration before a very scary time for our family. Peace and Love this holiday season, and if your travel plans bring you to Rochester, please consider staying here at the Woodcliff. Whatever holiday you celebrate this time of year, I know they will take great care of you and yours! 🕎✝️🕉️☪️ 💖

Atmosphere: 5

Food: 5

Service: 5

The food and cocktails were excellent. Debbie knew the food and drink offerings completely and offered the perfect pairings. She was so friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Deb was absolutely incredible, couldn’t have asked for a better server

Atmosphere: 5

Food: 5

Service: 5

Debbie is the best waitress at the Woodcliffe. Professional,, friendly and made us feel like family.

Atmosphere: 5

Food: 5

Service: 5

Celebrated my birthday and was impressed with the service and food. Our server Aga was wonderful. Will definitely recommend, and please try the crab cakes !

Atmosphere: 5

Food: 5

Service: 5

Debbie is fabulous! Her positive attitude, attention to detail, and caring for our needs is fantastic. Also, her warmth, wit and personality greatly enhanced the very pleasant experience we had at Horizons. Many thanks, Elaine and Mike!

Atmosphere: 4

Food: 4

Service: 5

Great views for enjoying an early breakfast. Lynda and Morgan are wonderful and help get your day started right.

Atmosphere: 5

Food: 5

Service: 5

The food was wonderful. Our steaks were cooked to perfection. Deb, our server, was the best. Great sense of humor (she told us the story of having her name tag upside down and went by Bed for half her shift). I was easily amused and my name is Deb.

Atmosphere: 5

Food: 5

Service: 5

We love coming to Horizons for special occasions or just as a treat! Our server, Brandice, was phenomenal - so attentive and pleasant! The manager and staff are also extremely friendly and professional, elevating the whole experience. There isn't enough room to describe how delicious and perfectly prepared our food was! An exceptional evening!

Atmosphere: 5

Food: 5

Service: 5

Deb was AMAZING, so nice and so accommodating. Made the experience exceptional. Not to mention, the food was absolutely delicious.

Atmosphere: 5

Food: 5

Service: 5

We stayed here for 1 night, the service was absolutely incredible between the room service and the restaurant, especially the restaurant… Deb was our server, she was so amazing, so kind and very knowledgeable about the menu. This hotel was a great experience and we will definitely be back.

Debbie was an amazing Waitress and made our 3 nights of dining wonderful!!!

Atmosphere: 5

Food: 4

Service: 5

Horizons was fantastic from start to finish. Our server, Konstantin, was very friendly and knowledgeable about the menu. The manager, Alise, was also extremely welcoming, attentive, and made the whole experience better. They both made our dining experience great, and the meal and dessert were delicious. All around great time, and we hope to be back soon.

Atmosphere: 5

Food: 5

Service: 5