Always enjoyed going to Mc Ardle's in the past but the latest visit was disappointing at best. It was late afternoon and other than another table of 2 adults and 2 kids the place was empty. Waited maybe 10-15+/- minutes for our first greeting by a waitress then another 20 +/- minutes once ordered for our meal consisting of a fish fry and burger, both with fires. Nothing was hot as if it was just cooked and the burger appeared to be a re-do meaning it was a fresh cook which was kind of strange since we were told that they were just waiting for the burger. It was apparent that this was not recently cooked since it was not hot nor moist nor juicy. It looked like an extra burger from the day before and in the fridge overnight. Considering we were the only other 2 people in the place one would think that our order would be fresh and hot…..neither was the case.
We will not be back considering this was an $18 burger.
Atmosphere: 2
Food: 1
Service: 2
Greg Rieger
Great place, great food, and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Potato Skins, Pot Roast Dinner, Beer Battered Fish Fry, Irish Burger
Rolf Maxa
Celebrated my 75 birthday with my family. Great food, great drinks, and super staff. They provided the best Black Forest cake for my birthday.
Daniel Davenport
Spent like three hours here, foods great, service is patient af
Atmosphere: 5
Food: 5
Service: 5
Adam Thorn (NitOxYs)
Great food and Rosie the Robot is awesome!
Atmosphere: 5
Food: 5
Service: 5
Al
This has to be the friendliest restaurant in our area. The staff is really friendly and attentive and the owner always treats you like a best friend. Many good choices and the pub pretzel is a great start for a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Irish Burger, Shepherd's Pie
Tenneal Lee
Tried them a few times over the years. 1st time, we had food poisoning. Second time, horrible service and overpriced and undercooked food. 3rd time, tried to call a pick up order (no one answered), ordered online, called again to ask for a later pick up time. The woman who answered had zero clues and the cooks had already started. I say "cooked" likely. Nothing was completely cooked! The items were basic, easy foods. Kids meals were supposed to come with a drink, we did not receive any. The chicken fingers, were 6 tiny popcorn chicken shaped and not cooked all the way. This was the last time we'll waste our $.
It would've been a bit more understandable if there were ANY patrons inside the restaurant at pick up...but it was empty!
Binnie Thompson
Always very good food, many choices, staff very polite and friendly!
Parking: Fairport on 31E, plenty of seating
Atmosphere: 5
Food: 5
Service: 5
Stephen DuMont
It's pretty good, but make sure you like country sweet, they seem to put it on everything. I'm not personally a fan but some people like that.
Nice place. Booths are clutch and private. Good food. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Priscilla Fitzgerald
I've gone here a few times, working my way through the menu. All the food I've tried has been good so far. The only reason service and atmosphere did not get 5 stars is because I did have an experience where I went in and sat at the bar, there was another woman already sitting at the bar with her drink, and when the server came up, she started chatting with the woman who already had her drink. Up to this point, no one spoke to me, and after about 7 minutes, the server stopped her conversation and asked if someone had helped me already, I replied with a simple no and she assisted me with no issue after that. I do not know if this had anything to do with my interaction, but I am black, and this restaurant is in Fairport (a predominantly caucasian town). Sometimes, I am overlooked in areas like this because the culture has been trained to ignore and avoid people of color, which, to me, is not the same thing as intentional racism or bigotry.
Atmosphere: 4
Food: 5
Service: 4
Adam Beutel
Welcoming staff. Good food, good service.
Atmosphere: 4
Food: 5
Service: 4
Kathy DeLettera-Bigilin
Went back 2 times in one trip
Atmosphere: 5
Food: 5
Service: 5
Jean Agnello
First time here. We like to support local restaurants and so glad we came here. The staff was wonderful, food was good, prices in line with other places Owner very nice, welcomed us, explained their loyalty program. Best part, tho, is the robot waiter they have delivering food and returning dirty dishes to the kitchen.
Always enjoyed going to Mc Ardle's in the past but the latest visit was disappointing at best. It was late afternoon and other than another table of 2 adults and 2 kids the place was empty. Waited maybe 10-15+/- minutes for our first greeting by a waitress then another 20 +/- minutes once ordered for our meal consisting of a fish fry and burger, both with fires. Nothing was hot as if it was just cooked and the burger appeared to be a re-do meaning it was a fresh cook which was kind of strange since we were told that they were just waiting for the burger. It was apparent that this was not recently cooked since it was not hot nor moist nor juicy. It looked like an extra burger from the day before and in the fridge overnight. Considering we were the only other 2 people in the place one would think that our order would be fresh and hot…..neither was the case. We will not be back considering this was an $18 burger.
Atmosphere: 2
Food: 1
Service: 2
Great place, great food, and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Potato Skins, Pot Roast Dinner, Beer Battered Fish Fry, Irish Burger
Celebrated my 75 birthday with my family. Great food, great drinks, and super staff. They provided the best Black Forest cake for my birthday.
Spent like three hours here, foods great, service is patient af
Atmosphere: 5
Food: 5
Service: 5
Great food and Rosie the Robot is awesome!
Atmosphere: 5
Food: 5
Service: 5
This has to be the friendliest restaurant in our area. The staff is really friendly and attentive and the owner always treats you like a best friend. Many good choices and the pub pretzel is a great start for a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Irish Burger, Shepherd's Pie
Tried them a few times over the years. 1st time, we had food poisoning. Second time, horrible service and overpriced and undercooked food. 3rd time, tried to call a pick up order (no one answered), ordered online, called again to ask for a later pick up time. The woman who answered had zero clues and the cooks had already started. I say "cooked" likely. Nothing was completely cooked! The items were basic, easy foods. Kids meals were supposed to come with a drink, we did not receive any. The chicken fingers, were 6 tiny popcorn chicken shaped and not cooked all the way. This was the last time we'll waste our $. It would've been a bit more understandable if there were ANY patrons inside the restaurant at pick up...but it was empty!
Always very good food, many choices, staff very polite and friendly!
Parking: Fairport on 31E, plenty of seating
Atmosphere: 5
Food: 5
Service: 5
It's pretty good, but make sure you like country sweet, they seem to put it on everything. I'm not personally a fan but some people like that.
Great service. Fun specials
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rueben
Restaurantji Recommends
Nice place. Booths are clutch and private. Good food. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
I've gone here a few times, working my way through the menu. All the food I've tried has been good so far. The only reason service and atmosphere did not get 5 stars is because I did have an experience where I went in and sat at the bar, there was another woman already sitting at the bar with her drink, and when the server came up, she started chatting with the woman who already had her drink. Up to this point, no one spoke to me, and after about 7 minutes, the server stopped her conversation and asked if someone had helped me already, I replied with a simple no and she assisted me with no issue after that. I do not know if this had anything to do with my interaction, but I am black, and this restaurant is in Fairport (a predominantly caucasian town). Sometimes, I am overlooked in areas like this because the culture has been trained to ignore and avoid people of color, which, to me, is not the same thing as intentional racism or bigotry.
Atmosphere: 4
Food: 5
Service: 4
Welcoming staff. Good food, good service.
Atmosphere: 4
Food: 5
Service: 4
Went back 2 times in one trip
Atmosphere: 5
Food: 5
Service: 5
First time here. We like to support local restaurants and so glad we came here. The staff was wonderful, food was good, prices in line with other places
Owner very nice, welcomed us, explained their loyalty program. Best part, tho, is the robot waiter they have delivering food and returning dirty dishes to the kitchen.
Atmosphere: 5
Food: 5
Service: 5
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