The food was great and the staff were friendly, but a few things took away from the experience. Most of the booths were dirty, so we had to walk to the back just to find a clean table, even though many were empty. On top of that, it was freezing inside—I’ve been to plenty of Five Guys locations, and this was the first one that felt uncomfortably cold. Still, the food itself was solid.
Stace Lherisson
Very clean and organized. The food was hot, tasty and well prepared. The crew that was working on Wednesday May 28, 2025 was impressive to watch. They had the place running so smoothly. The grill master was cranking out orders and when there was a lull prepping for the next wave. It's always good to see people take their jobs seriously. I hope their management compensates them well.
Christian Johnson
There are very few fast food restaurants that prepare your food in front of you. Also, the consistency of food preparation and staff demeanor is commendable at Five Guys. The bathroom and dining area are always clean. This mirrors the service standards of yesteryear, when courtesy and professionalism were essential.
Speedy Jay
Friendly counter, dude, was nice .
Atmosphere: 5
Food: 5
Service: 5
Eddie
The Five Guys on Broadhollow Road is hands down my go-to spot for burgers, no competition. This place consistently delivers on both size and flavor, making it the best place around when I’m craving something truly satisfying.
I usually go for either the Little Cheeseburger when I’m not super hungry or the regular Cheeseburger when I want the full experience. No matter which one I choose, the flavor is always on point, juicy, perfectly seasoned, and just the right amount of toppings every time. You can taste the quality with every bite.
The fries are another reason I keep coming back. They're always hot, crispy, and served in generous portions. Perfectly salted and full of that classic Five Guys taste.
If you’re looking for a place that consistently delivers big, flavorful burgers and top-tier fries, this Five Guys never disappoints. It’s just so good every single time. 🍔🍟🔥
Food: 5
Service: 5
Cairen Howard
I had an exceptional experience at Five Guys thanks to the outstanding customer service provided by Charlie. His attention to detail was impressive—he noticed I was thirsty while waiting for my food and generously provided a drink on the house. When it was time to leave, he anticipated I’d need a cup holder before I even asked, ensuring I had everything I needed with two drinks in hand. On top of that, he had a friendly demeanor, greeting me with a smile. This level of service made my visit truly stand out to the point where a I felt writing a review of my experience was necessary.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Bobby Joyce
Worst Decision that the Five Guys franchise has ever made was not returning to Huntington Station. That location was outstanding!!! This location always has dry fries. The burgers always taste bland. I spoke with the manager, Jay and he had no solution or apology for me. It also costs $5 more than it used to. No thanks!!!
Atmosphere: 2
Food: 3
Service: 2
Rashid Mannan
Very good burgers and awesome fries. But they’re pricey these days
Atmosphere: 4
Food: 4
Service: 4
Dartblock stang
Great staff makes everything good.
Atmosphere: 5
Food: 5
Service: 5
Dana Clanton
It was all around a very poor experience. We ordered online and clicked the "I'm here" and went inside like it said. No one acknowledged us, they were making food of course but something would've been nice. We waited a lot longer than expected and my husband realized we were missing one fry in the bag, so we had to continue to wait while the food was getting cold, shakes melting. When we finally got home, our burgers were eh, the fries were soggy and completely underdone, drinks were flat and our shakes were made wrong. $60 later and we were literally laughing at how pathetic it is to just get food these days. We've been here before with little issues but this was just ridiculous, what a waste of money on our night off from work
what’s the point in ordering pickup when I still have to wait over 20minutes when I arrive? Great food, nice staff, but service could def be better.
Atmosphere: 3
Food: 4
Service: 1
Arjun Saini
You have never stepped a Burger in your entire life if you have not had one from here. You not from new york if you never had 5Guys. 25 stars total google only let me put 5
Parking: Parking is super easy, lots of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Kevin Norris
Five guys is the place you go to if your date tells you to take them to an expensive restaurant. If you're an average Joe like me, you're probably not taking a trip to Five Guys unless you win the lottery. I haven't been there in years until today, where I got a Bacon Cheeseburger, regular fries, soda and a shake. About $30 for that so if you're on a date with someone, expect the bill to hit $50 easily. The gimmick at Five Guys is that they always give you a lot of extra fries for the size you ordered and today was no exception. I'm not the biggest fan of Five Guys but firmly believe that they make some of the best fries on this planet and I will die on this hill. The bacon cheeseburger was okay, just a typical burger, nothing special for the $12 price tag. I feel that shake shack gives the burgers here a run for its money, particularly the Double Smokeshack. The shake itself was good in typical Five Guys fashion, and you could get as many mix ins as you want in your shake. Bacon is even an option as a shake add in if you're an absolute madman. Credit where credit is due, the establishment and bathroom inside were clean.
Carolyn Anziano
Yummy food ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog
Raymund Altamirano
Went for pick up.Burgers were ready and fried were made as soon as I arrived
The food was great and the staff were friendly, but a few things took away from the experience. Most of the booths were dirty, so we had to walk to the back just to find a clean table, even though many were empty. On top of that, it was freezing inside—I’ve been to plenty of Five Guys locations, and this was the first one that felt uncomfortably cold. Still, the food itself was solid.
Very clean and organized. The food was hot, tasty and well prepared. The crew that was working on Wednesday May 28, 2025 was impressive to watch. They had the place running so smoothly. The grill master was cranking out orders and when there was a lull prepping for the next wave. It's always good to see people take their jobs seriously. I hope their management compensates them well.
There are very few fast food restaurants that prepare your food in front of you. Also, the consistency of food preparation and staff demeanor is commendable at Five Guys. The bathroom and dining area are always clean. This mirrors the service standards of yesteryear, when courtesy and professionalism were essential.
Friendly counter, dude, was nice .
Atmosphere: 5
Food: 5
Service: 5
The Five Guys on Broadhollow Road is hands down my go-to spot for burgers, no competition. This place consistently delivers on both size and flavor, making it the best place around when I’m craving something truly satisfying.
I usually go for either the Little Cheeseburger when I’m not super hungry or the regular Cheeseburger when I want the full experience. No matter which one I choose, the flavor is always on point, juicy, perfectly seasoned, and just the right amount of toppings every time. You can taste the quality with every bite.
The fries are another reason I keep coming back. They're always hot, crispy, and served in generous portions. Perfectly salted and full of that classic Five Guys taste.
If you’re looking for a place that consistently delivers big, flavorful burgers and top-tier fries, this Five Guys never disappoints. It’s just so good every single time. 🍔🍟🔥
Food: 5
Service: 5
I had an exceptional experience at Five Guys thanks to the outstanding customer service provided by Charlie. His attention to detail was impressive—he noticed I was thirsty while waiting for my food and generously provided a drink on the house. When it was time to leave, he anticipated I’d need a cup holder before I even asked, ensuring I had everything I needed with two drinks in hand. On top of that, he had a friendly demeanor, greeting me with a smile. This level of service made my visit truly stand out to the point where a I felt writing a review of my experience was necessary.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Worst Decision that the Five Guys franchise has ever made was not returning to Huntington Station. That location was outstanding!!! This location always has dry fries. The burgers always taste bland. I spoke with the manager, Jay and he had no solution or apology for me. It also costs $5 more than it used to. No thanks!!!
Atmosphere: 2
Food: 3
Service: 2
Very good burgers and awesome fries. But they’re pricey these days
Atmosphere: 4
Food: 4
Service: 4
Great staff makes everything good.
Atmosphere: 5
Food: 5
Service: 5
It was all around a very poor experience. We ordered online and clicked the "I'm here" and went inside like it said. No one acknowledged us, they were making food of course but something would've been nice. We waited a lot longer than expected and my husband realized we were missing one fry in the bag, so we had to continue to wait while the food was getting cold, shakes melting. When we finally got home, our burgers were eh, the fries were soggy and completely underdone, drinks were flat and our shakes were made wrong. $60 later and we were literally laughing at how pathetic it is to just get food these days. We've been here before with little issues but this was just ridiculous, what a waste of money on our night off from work
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
what’s the point in ordering pickup when I still have to wait over 20minutes when I arrive? Great food, nice staff, but service could def be better.
Atmosphere: 3
Food: 4
Service: 1
You have never stepped a Burger in your entire life if you have not had one from here. You not from new york if you never had 5Guys. 25 stars total google only let me put 5
Parking: Parking is super easy, lots of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Five guys is the place you go to if your date tells you to take them to an expensive restaurant. If you're an average Joe like me, you're probably not taking a trip to Five Guys unless you win the lottery. I haven't been there in years until today, where I got a Bacon Cheeseburger, regular fries, soda and a shake. About $30 for that so if you're on a date with someone, expect the bill to hit $50 easily. The gimmick at Five Guys is that they always give you a lot of extra fries for the size you ordered and today was no exception. I'm not the biggest fan of Five Guys but firmly believe that they make some of the best fries on this planet and I will die on this hill. The bacon cheeseburger was okay, just a typical burger, nothing special for the $12 price tag. I feel that shake shack gives the burgers here a run for its money, particularly the Double Smokeshack. The shake itself was good in typical Five Guys fashion, and you could get as many mix ins as you want in your shake. Bacon is even an option as a shake add in if you're an absolute madman. Credit where credit is due, the establishment and bathroom inside were clean.
Yummy food ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog
Went for pick up.Burgers were ready and fried were made as soon as I arrived
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
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