Hooters
25 Smith St, Farmingdale
(631) 414-7792
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From the moment we walked into the establishment, we weren’t acknowledged by staff including the manager, who walked right past us. This should have been the sign to turn and walk away. No friendly welcome. Food order was taken and never checked on. Other table seated significantly after us and received food before us. When I questioned the manager, as he rushes past me and can’t give me/our table the time of day he says its on its way and something happened with zero remorse or care. Followed up afterward by waitress who tells us they lost our ticket and she was so sorry. When questioned why no one could even alert us to a problem with our order, she replied by saying she didn’t realize until the other table had received their food. How unaware of your tables can one be??!! Plates and utensils were never brought out until after food was delivered, very atypical for hooters service. Bathroom a mess as well.
Waitress never once asked if there was anything else she could do for us. Manager never checked nor apologized for what happened (most places a manager would come over after food delivered to check in and see if you needed anything). Even with [most] the food being delivered, sandwich was still even later and no comment that it was on its way, it just came late. We had to inquire as to where the food was. Manager states a simple sorry as food brought out and walked away. No indication of compensation for their mistake. The manager’s initial compensation on bill (still without coming over to apologize) was $10 off. I’m sorry, they LOST the ticket - the entire meal should have been compensated. Waitress went back and defended the pitiful “discount” and was in agreement that the manager was unreasonable. Just watching her run around and having to ask for his help instead of seeing that she was struggling to keep up. There are zero words for how horrible this was and managed. It is a shame because the food isn’t terrible. We’ve been to several locations and nothing relates to what type of service that was.
Amazing food, great service
The wings are my favorite. The wings at this location are unusually small. For the cost, full size wings would be nice.
Good food - REALLY LONG wait for everything
Basically a typical wing place thought I would see more than one game being played if you're looking to get wings or anything else come here
HautieWaitress and comfort food
Hot women
wouldve been 5 if there were femboys
The outside area of the location was filthy dirty with cigarette buts everywhere. Along with plenty of other garbage. Doesn't take much to sweep the parking lot. Also, the parking lot needs to be repaired in some areas to make it safe. The smell that was inside the location was that of stale beer that was not cleaned up properly and was concerning to me as what does the kitchen looks like. I did write to the email on the check, but no one responded. This is the second time that I have noticed a decline in the Farmingdale location.
Had a great time at Hooters, you can never go wrong with grilled fury original wings and the ladies were very friendly, took a photo with my friend Stanley which was appreciated
Restaurantji Recommends
Great place
It’s alright
Wings were good but definitely overcooked. also a ton of the chairs were very loose place is definitely showing its age.
Great place for wings - quick service
I went to this location and had Amanda S as my server. I couldn't have had better service. Amanda was friendly,attentive,and refilled my water and drinks before I could ask. The original Hooters wings were phenomenal as was the other food and service. Coldest nectar of the God's anywhere. I highly recommend here and Amanda S.
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