Kyoko's Japanese Restaurant

This place was recommended by friend so we decided to try it out. The smell of the place was offputting but we decided to stay to try it out. Our waitress was friendly and prompt, we didnt have to wait long for our drinks or food. The food was ok, we weren't super impressed.

Atmosphere: 3

Food: 2

Service: 4

I've been getting sushi here for over 20 years. Nice, small, quiet restaurant. I doubt you'll find better, fresher sushi anywhere. Sit at the counter and watch it being made. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Nice Japanese restaurant. Edamame was too soft. Good portions.

Friendly service.

Atmosphere: 5

Food: 4

Service: 5

🤤 My child was slightly intimidated by her sashimi order, it was all delicious!

Atmosphere: 5

Food: 5

Service: 5

This use to be my favorite place for sushi. Unfortunately the service and food went downhill. My last visit which was over two years ago was disappointing. I decided to give them another try hoping for the best. I was going to dine in but as soon as I entered, I couldn’t handle the odor of a mop that smelled liked it was used in the restroom and then used to mop the main floor. So I ordered takeout. The sushi in the counter didn’t look unappealing so I ordered just a few varieties plus a tempura appetizer. When I got home, they got one of the sushi incorrect, the scallop was mushy and the tempura appetizer was under par. The batter was thick and the dipping sauce tasted like some watery sauce.
I was really hoping for the best but unfortunately the quality wasn’t good. I’m afraid this was the last time for me.

Atmosphere: 2

Food: 2

Service: 3

Passing through from Utica area. Food was okay. The California rolls in my bento box were not freshly made. Rest was good. My girlfriend liked her sushi but I did not find it to be that good. There was a lot of quantity but didn’t seem super quality. Very thick amount of rice and not very crispy like advertised on menu in dinosaur roll. Server was nice and attentive and they served us quickly. Atmosphere was a little odd. Very hole in the wall feeling. Not a bad thing per se but for 30$ per person before tip, I would go elsewhere in the future.

Atmosphere: 2

Food: 2

Service: 5

Food was burnt. Staff is very rude and unprofessional, including the owner.
Unhygienic.

We came here for a dinner to celebrate a graduation. We called to make a reservation for 7 on a Saturday evening at 6pm. The restaurant was not busy when we arrived but it took about 4-5 minutes for someone to come from the back to greet and seat us. They did have our reserved table ready.

We ordered edamame and shrimp dumplings as an appetizer, then 5 different sushi rolls to share amongst the table, a ramen dish, chicken teriyaki and the vegetable & tofu teriyaki.

The edamame was far overcooked & mushy. The shrimp dumplings were good.

It took a very long time to receive our main courses. The chicken teriyaki came out first, and it took a long time before anything else followed. When it did, four of the five sushi rolls were delivered, but we never saw the fifth one.

The ramen was delivered, but not the tofu and vegetable teriyaki. There was virtually no communication from the server, other than dropping things off and leaving.

Eventually, a plate of vegetable tempura came out for the person who ordered vegetable tofu teriyaki (me). I reminded the server that I had ordered the vegetable and tofu teriyaki, not the tempura. She turned around and left with the plate of vegetable tempura, saying nothing. She could have apologized that she misunderstood, she could have left the vegetable tempura, so there was something to eat while awaiting the correct meal to be remade, but she did not.

After another half an hour, I asked the server if my vegetable tofu teriyaki was coming, and she replied that yes, it was coming right up. I then asked her to simply box it up to go, as everyone else was finished with their meal. We also inquired about the missing sushi roll, and after telling us the chef was working on it right now, she then told us that he would work on it after he finished a few other orders. At that point, we simply asked her to cancel it.

I will say that I felt badly for her, and for the sushi chef as they were very obviously understaffed. She was the only server, he was the only sushi chef. I have no idea how many people were actually working in the back where the food was coming from.

I can say this, however: I spent years working in restaurants as a host, server, cook, and manager. I also owned a quick service restaurant for 10 years.
The level of concern and customer service was zero. There was no checking back to see how things were. We had to flag her down every time we needed something. There was no apology or accommodation for the fact that one person‘s food never arrived. We would have been happy with some communication and kindness. It was a very disappointing way to spend a graduation celebration.

In summary, the sushi was reported as good by the people who had it. The service was awful, the edamame was overcooked and the tofu vegetable teriyaki was soupy and underwhelming (after eating it when we got back home, via the takeout container).

I would recommend steering clear of here unless you have a lot of time and patience, and low expectations. Our entire meal from start to finish took 2.5 hours - for a table that had the equivalent of one meal per person, three starters, 2 glasses of wine and hot tea between seven people. We were in no way demanding or had unrealistic expectations. As a former restaurant employee and owner, this is an issue of in attentive ownership and under staffing to save money. Very disappointing.

Atmosphere: 3

Food: 4

Service: 1

The food was good but felt rushed when trying to look to the menu. I barely got a chance to open it when I got asked to order other than that. Everything was great. Came back to try the sushi it was really good waitress was friendly

Atmosphere: 5

Food: 5

Service: 5

Forced sushi down my throat

Atmosphere: 1

Food: 1

Service: 1

Actually the worst sushi I’ve ever had

Food: 1

Seriously the best sushi you will eat in the 315 area. The chef is a master at what he does and the products served are the absolute most fresh youll find. 5stars, going tonight again :)

Atmosphere: 5

Food: 5

Service: 4

See all the tuna color is dark.
The worse Japanese restaurant I have ever been to. No fresh food served except the ramen.

Atmosphere: 2

Food: 1

Service: 3

We have lived in Fayetteville for 7 years now and have not found a better restaurant or had more consistently superb food than at Kyoko, we can't recommended highly enough if I could give it 50 stars I would and don't forget when you're there to try the lemongrass soup. It's exquisite.

Atmosphere: 5

Food: 5

Service: 5

Sushi is top notch. You can also order for take out.