“We had a custom cake made here and they were so awesome when we called to order it. When we came to pick it up, it was perfect! The same day, we ordered some sandwiches from the sub shop and the gentleman making our sandwiches was so friendly! We really appreciate Wegmans! Always great service and great selection!“
“Cicero Wegmans I love you I really do but a member of your produce department really isn’t representing your brand well. On 2/4/23 I accidentally dropped one bunch of cilantro on the floor. It was a soggy snowy day and the cilantro landed in a muddy puddle. I picked it up and brought it to the nearest worker. Our conversation went like this…. Me: Hello I’m so sorry I dropped this cilantro on the floor. Her: Yea? Me: What would you like me to do with it? Her: You can put it back on the shelf. Me: Ummm It was on the soggy floor. Her: Yup! That’s why we tell you to wash your produce. She then takes the cilantro and puts it back!!!! 🤢🤷🏻♀️ After she walked away, I grabbed the floor cilantro (I can’t have someone buy that) and brought it to a manager at customer service. The manager fully agreed with me that it was disgusting to put it back. Not sure if that lady was having a bad day or if this is company policy but warning to all my Cicero shoppers……..wash that produce!!!“
Customers` Favorites
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“The young man whose name I believe is Rydell (sorry if I spelled it wrong), is one of the nicest and most helpful cashiers I’ve meet. We’ve gone through his check out line multiple times and we’re always greeted with a smile and friendly conversation. In a world where it’s so hard to find anyone that is personable anymore, he really deserves to be recognized by Wegmans! He’s an awesome example.“