Dunkin is Dunkin wherever you go. I go for their coffee, which I really like. This one is small, but clean and the employees are friendly.
Atmosphere: 4
Food: 5
Service: 5
Cam
I’m not sure who is slower this Dunkin or the one across rt 9. Every time I get something on an English muffin it is never toasted, despite me selecting toasted on the mobile app. I have never seen anyone enjoy an untoasted raw English muffin. I had to go into the store to request a new sandwich on a toasted English muffin and was assuming I would see a short staffed team since I had waited at the drive through screen for five minutes without anyone saying anything. There were 7 staff members in there. I don’t understand Why this Dunkin has gone so down hill. I even have to request a straw at the drive thru for my iced coffee.
tabbie cannon
Starting to think I need to change my morning routine two times a day customer service is going down the place is filthy you can't tell me that at 6:15 in the morning you've been so busy that all the counters are dirty munchkins all over the floor clumps of hair in the lobby uncalled for staff standing around laughing and talking no one taking pride in their work anymore it's a shame New Management really bought this place downhill now I need to go 10 minutes out of my way every morning
Nikki Forcelli
learn how to handle proper drive through times.
Jess W.
We went to the dunkin on route nine w in poughkeepsie NY. We ordered ahead yet still had to wait twenty minutes when we finally got our food it was cold and gross, and our drink was mostly water. Only the donuts were ok
Atmosphere: 2
Food: 1
Service: 1
Tam
Grab a coffee once in awhile, coffee fresh but service usually slow. There are workers with good customer skills and some without.
Food: 5
Service: 3
Recommended dishes: Bacon Egg and Cheese, Pumpkin Donut
S Mc
Don't do the drive through. Trust me. Don't do the drive through.
Atmosphere: 2
Food: 4
Service: 2
ray Kinsella
Awesome dnuts
Lisa M Annecharico
Dunkins is always consistent. Very good coffee!
Atmosphere: 5
Food: 5
Service: 5
keith bennett
This fast lane stuff turns a 5 minute drive thru order into 25 minutes cause you can't leave. At least the staff understand the pain
Been here twice and each time the service was slooooow and without any courtesy. Second and last time there they had one woman handling the drive-thru, another putting together all the food and beverage orders and after standing at the counter for a few minutes waiting just to place an order they called someone to come out to help me. That took another couple of minutes. All for overpriced coffee and stale donuts.
Atmosphere: 1
Food: 3
Service: 1
Lori Yensan
Those churro donuts are addictive ?
Atmosphere: 5
Food: 5
Service: 5
Tracey Amenta
The staff seems very unhappy and the drive through takes forever. Not happy
Kelly McDermott
This Dunkin' Donuts is probably the best one around. The staff is friendly and helpful, and the food comes out as expected. You can tell that the young kids working behind the counter are really hustling. They deserve as many tips as we can give for working so hard. A++++
Dunkin is Dunkin wherever you go. I go for their coffee, which I really like. This one is small, but clean and the employees are friendly.
Atmosphere: 4
Food: 5
Service: 5
I’m not sure who is slower this Dunkin or the one across rt 9. Every time I get something on an English muffin it is never toasted, despite me selecting toasted on the mobile app. I have never seen anyone enjoy an untoasted raw English muffin. I had to go into the store to request a new sandwich on a toasted English muffin and was assuming I would see a short staffed team since I had waited at the drive through screen for five minutes without anyone saying anything. There were 7 staff members in there. I don’t understand Why this Dunkin has gone so down hill. I even have to request a straw at the drive thru for my iced coffee.
Starting to think I need to change my morning routine two times a day customer service is going down the place is filthy you can't tell me that at 6:15 in the morning you've been so busy that all the counters are dirty munchkins all over the floor clumps of hair in the lobby uncalled for staff standing around laughing and talking no one taking pride in their work anymore it's a shame New Management really bought this place downhill now I need to go 10 minutes out of my way every morning
learn how to handle proper drive through times.
We went to the dunkin on route nine w in poughkeepsie NY. We ordered ahead yet still had to wait twenty minutes when we finally got our food it was cold and gross, and our drink was mostly water. Only the donuts were ok
Atmosphere: 2
Food: 1
Service: 1
Grab a coffee once in awhile, coffee fresh but service usually slow. There are workers with good customer skills and some without.
Food: 5
Service: 3
Recommended dishes: Bacon Egg and Cheese, Pumpkin Donut
Don't do the drive through. Trust me. Don't do the drive through.
Atmosphere: 2
Food: 4
Service: 2
Awesome dnuts
Dunkins is always consistent. Very good coffee!
Atmosphere: 5
Food: 5
Service: 5
This fast lane stuff turns a 5 minute drive thru order into 25 minutes cause you can't leave. At least the staff understand the pain
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been here twice and each time the service was slooooow and without any courtesy. Second and last time there they had one woman handling the drive-thru, another putting together all the food and beverage orders and after standing at the counter for a few minutes waiting just to place an order they called someone to come out to help me. That took another couple of minutes. All for overpriced coffee and stale donuts.
Atmosphere: 1
Food: 3
Service: 1
Those churro donuts are addictive ?
Atmosphere: 5
Food: 5
Service: 5
The staff seems very unhappy and the drive through takes forever. Not happy
This Dunkin' Donuts is probably the best one around. The staff is friendly and helpful, and the food comes out as expected. You can tell that the young kids working behind the counter are really hustling. They deserve as many tips as we can give for working so hard. A++++
Atmosphere: 5
Food: 5
Service: 5
Nice and clean, good
Atmosphere: 5
Food: 5
Service: 5
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