How hard is it for you to answer the phone you messed up my order two days in a row so now you get no more money for me. I hope the restaurant gets no money from anybody just do the job you assigned to do.
Food: 1
Service: 1
Ana Meza
Love this place! Only place I can come get KFC because everyother KFC's in Poughkeepsie are trash they are very dirty. But this one in Fishkill are best clean, friendly, kind, and hard working people that run it are amazing really appreciate their hard work Thank You For Serving us!!
The Small kid with the frosted hair has the worst attitude and customer service ever, The first time I dealt with him I thought he was having a bad day I came back another time got the same guy, He was rude to me as if he had other things to do but his Job, He was out of uniform had a gray t shirt on with some kind of advertisement and a maroon sweatshirt wrapped around his neck by the sleeves no name tag and again was very rude poor customer service. He's so short that he has to stand on the shelf to get the chicken out of the top warmer I believe this is a OSHA violation and also against health code let alone it's a safety issue. I don't believe there was a manager there if there was they don't care either. I'm very surprised that this company does not have customer service and videos to teach your people how to present themselves properly. Another thing you should know is that you should tell them especially the little little guy with the frosted hair that he should not talk smack about the customers in Spanish because in this country Spanish is the first language no matter how white people are they understand Spanish especially baby boomers that had to take Spanish class in school they talk about all the customers in Spanish and they talk smack. And is it KFC's standard to hire Spanish people because the whole crew I've never seen a non Spanish person working there I've had to deal with some of your employees that can't even speak English well. I also manage a multi-billion dollar truck service shop I am the shop manager and if any of my people acted or spoke to customers the way this person did I would have fired him. And I did tell this person that he needs to watch the way he speaks to me as I am the customer and he is being rude as I'm making my order it was just his attitude and the way he answered me as if I was one of his homeboys just very unprofessional and very condescending when I asked about how many sides do I get and just some other things I asked he was just rude condescending if he does not like his job or the fact that somebody put them on The late Shift that's not my problem and he should get a new job again worst customer service ever I will come back again and if he still gives me the same kind of customer service I will check and see if there's a manager there cuz I don't believe there was today
Atmosphere: 1
Food: 5
Service: 1
Rachel Underwood
Extremely rude manager fed us inedible food made me show her half chewed nuggets for a refund and then talked so nasty to me. Not going back there.
Atmosphere: 1
Food: 1
Service: 1
Ramous Arocho
Very good service, very clean restaurant .
Atmosphere: 5
Food: 5
Service: 5
Justice Scotland
I got the coleslaw which I like, one of the best and I got a root beer fizzy drink. I wish they would give more ice on the beverages. By the time I left the parking lot the soda was not as cold as it should be and the ice is gone, melted away. Please more ice
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cole Slaw
Eucalyptus Vita
Excellent restaurant, with good service, very clean, very quiet and excellent workers who serve very well.
Atmosphere: 5
Food: 5
Service: 5
michael lucchese
Food was fresh. Store appeared clean. Workers seemed like they worked hard. There was a little language barrier but we got past it. Overall, good experience.
They say they double check for accuracy and they don’t Arthur u need have a talk with your employees
Thom Murphy
Ate from the A&W menu. Food was freshly prepared, generous portions, dining area and restrooms spotless. Friendly staff. Reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
Maria Hernandez
This place is decent and fresh! Now they get busy and super busy so they make some errors but it gets handled ! Food is super fresh! DO NOT GO TO NEWBURGH LOCATION!
Atmosphere: 4
Food: 4
Service: 4
Mr Greg787
Dont buy famous bowl unless you like mash potatoes soup.....way to much gravy only taste the gravy
How hard is it for you to answer the phone you messed up my order two days in a row so now you get no more money for me. I hope the restaurant gets no money from anybody just do the job you assigned to do.
Food: 1
Service: 1
Love this place! Only place I can come get KFC because everyother KFC's in Poughkeepsie are trash they are very dirty. But this one in Fishkill are best clean, friendly, kind, and hard working people that run it are amazing really appreciate their hard work Thank You For Serving us!!
Atmosphere: 5
Food: 5
Service: 5
Stay away! Bacteria filled cold chicken and fries! Diarrhea!! Stay away!!!
Great service, food was amazing
Atmosphere: 5
Food: 5
Service: 5
The Small kid with the frosted hair has the worst attitude and customer service ever, The first time I dealt with him I thought he was having a bad day I came back another time got the same guy, He was rude to me as if he had other things to do but his Job, He was out of uniform had a gray t shirt on with some kind of advertisement and a maroon sweatshirt wrapped around his neck by the sleeves no name tag and again was very rude poor customer service. He's so short that he has to stand on the shelf to get the chicken out of the top warmer I believe this is a OSHA violation and also against health code let alone it's a safety issue. I don't believe there was a manager there if there was they don't care either. I'm very surprised that this company does not have customer service and videos to teach your people how to present themselves properly. Another thing you should know is that you should tell them especially the little little guy with the frosted hair that he should not talk smack about the customers in Spanish because in this country Spanish is the first language no matter how white people are they understand Spanish especially baby boomers that had to take Spanish class in school they talk about all the customers in Spanish and they talk smack. And is it KFC's standard to hire Spanish people because the whole crew I've never seen a non Spanish person working there I've had to deal with some of your employees that can't even speak English well. I also manage a multi-billion dollar truck service shop I am the shop manager and if any of my people acted or spoke to customers the way this person did I would have fired him. And I did tell this person that he needs to watch the way he speaks to me as I am the customer and he is being rude as I'm making my order it was just his attitude and the way he answered me as if I was one of his homeboys just very unprofessional and very condescending when I asked about how many sides do I get and just some other things I asked he was just rude condescending if he does not like his job or the fact that somebody put them on The late Shift that's not my problem and he should get a new job again worst customer service ever I will come back again and if he still gives me the same kind of customer service I will check and see if there's a manager there cuz I don't believe there was today
Atmosphere: 1
Food: 5
Service: 1
Extremely rude manager fed us inedible food made me show her half chewed nuggets for a refund and then talked so nasty to me. Not going back there.
Atmosphere: 1
Food: 1
Service: 1
Very good service, very clean restaurant .
Atmosphere: 5
Food: 5
Service: 5
I got the coleslaw which I like, one of the best and I got a root beer fizzy drink. I wish they would give more ice on the beverages. By the time I left the parking lot the soda was not as cold as it should be and the ice is gone, melted away. Please more ice
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cole Slaw
Excellent restaurant, with good service, very clean, very quiet and excellent workers who serve very well.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh. Store appeared clean. Workers seemed like they worked hard. There was a little language barrier but we got past it. Overall, good experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They say they double check for accuracy and they don’t Arthur u need have a talk with your employees
Ate from the A&W menu. Food was freshly prepared, generous portions, dining area and restrooms spotless. Friendly staff. Reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
This place is decent and fresh! Now they get busy and super busy so they make some errors but it gets handled ! Food is super fresh! DO NOT GO TO NEWBURGH LOCATION!
Atmosphere: 4
Food: 4
Service: 4
Dont buy famous bowl unless you like mash potatoes soup.....way to much gravy only taste the gravy
Atmosphere: 3
Food: 1
Service: 3
Food is awful....I will never buy again!
Atmosphere: 1
Food: 1
Service: 1
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