It’s always super busy and the customers seem to think they’re the only order in the WHOLE world but somehow the baristas handle it well. I witnessed a lady hassling one of the baristas about her drink (I think the barista was named Marcia) so much that it irritated me but the barista stayed calm even saying “Yes,ma’am.” Could never be me,I would’ve thrown her drink in her face.
Atmosphere: 5
Service: 5
Michael Didonato
Ever since they remodeled the new seating is uncomfortable
Atmosphere: 2
Food: 2
Service: 3
steph “steeeph” hanson
Anthony went above & beyond to ensure our beverages were perfection. Having multiple allergies, Anthony ensured that the cleanliness & proper protocals were put in place, including communication with surrounding employees. This Starbucks has very friendly staff, always smiling.
Atmosphere: 5
Food: 5
Service: 5
Arthur Glauberman
The Starbucks on 1st and 75th is a very spacious cafe and lots of seating. Great for kids
Atmosphere: 5
Food: 5
Service: 5
Quiana Lowe
All I ordered was a drink....
Atmosphere: 2
Service: 4
Eder Sarong
Starbucks sucke employee like racist. I come to pick up order delivery. Not even loking to me. Sucke
Service: 1
Mary Naughton
I had a great and quick drive-thru ordering experience. My order was correct, no issues.
Atmosphere: 5
Food: 5
Service: 5
LEATHERMAN MARK
My gobto place when I'm visiting family in Beacon. There's this hot redhead staff member there. That is as yummy as my caramel makiatto coffee.
Atmosphere: 4
Food: 4
Service: 4
Zenghost 13
Very nice place.
Atmosphere: 5
Food: 5
Service: 5
Katherine M
Dude spilled drink into my car and on me and down my sleeve. Laughed and then asked if I needed a napkin. Obviously! Proceeds to hand me like 2. Such a joke
Don't typically go to this location, but will start to. The staff was friendly, The location appeared to be cleaner than most. The only snafu was that my iced tea didn't taste right. Not sure if it was the ice, water, or concentrated tea, but the staff gave no issue with replacing the beverage.
Atmosphere: 4
Food: 4
Service: 5
Captain Chronic.
They need to have the caramel brulee latte year round.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Blonde Roast - Sunsera
Cam
I visit this Starbucks 6 out of the 7 days in the week. I don’t mind paying the higher cost to get a coffee here instead of a Dunkin because I genuinely feel you pay for the customer service you receive. 90% of the time the customer service is great but when the employee has my order hanging out the windows I drive up and just says “here you go” in a condescending/irritated voice for each item I ordered it definitely doesn’t start my day off how I expected. Or when I pull up to let them know I’m here to pick up my mobile order and they state “I see you ordered that 3 minutes ago so we’re working on it.” I’m not sure what that clearly annoyed comment accomplishes when the app says ready in 3-6 minutes. Should I place it sooner or be able to predict how many cars will be in the drive thru? I understand if I was a rude customer and acted in a rush, then yes I would also point the my time out as well, but i am not that customer.
Service: 2
Jeremy Lier
They excel at taking the “customer service” out of “customer service”. They didn’t listen while taking orders that were basic, and messed them up. Ok, np, but when we ask them to correct the error, we were inconveniencing them and they made us know it. Then, after trying to put up with their stellar personalities, they continued to not listen again when trying to correct the messed up drinks. The worst part is they quickly offered a free drink as if they knew they stunk. Here’s a novel thought, save the free drink and get the order right at the beginning. And throw in a smile once in a while.
It’s always super busy and the customers seem to think they’re the only order in the WHOLE world but somehow the baristas handle it well. I witnessed a lady hassling one of the baristas about her drink (I think the barista was named Marcia) so much that it irritated me but the barista stayed calm even saying “Yes,ma’am.”
Could never be me,I would’ve thrown her drink in her face.
Atmosphere: 5
Service: 5
Ever since they remodeled the new seating is uncomfortable
Atmosphere: 2
Food: 2
Service: 3
Anthony went above & beyond to ensure our beverages were perfection. Having multiple allergies, Anthony ensured that the cleanliness & proper protocals were put in place, including communication with surrounding employees. This Starbucks has very friendly staff, always smiling.
Atmosphere: 5
Food: 5
Service: 5
The Starbucks on 1st and 75th is a very spacious cafe and lots of seating. Great for kids
Atmosphere: 5
Food: 5
Service: 5
All I ordered was a drink....
Atmosphere: 2
Service: 4
Starbucks sucke employee like racist. I come to pick up order delivery. Not even loking to me. Sucke
Service: 1
I had a great and quick drive-thru ordering experience. My order was correct, no issues.
Atmosphere: 5
Food: 5
Service: 5
My gobto place when I'm visiting family in Beacon. There's this hot redhead staff member there. That is as yummy as my caramel makiatto coffee.
Atmosphere: 4
Food: 4
Service: 4
Very nice place.
Atmosphere: 5
Food: 5
Service: 5
Dude spilled drink into my car and on me and down my sleeve. Laughed and then asked if I needed a napkin. Obviously! Proceeds to hand me like 2. Such a joke
Service: 1
Restaurantji Recommends
Always have a good experience here.
Don't typically go to this location, but will start to. The staff was friendly, The location appeared to be cleaner than most. The only snafu was that my iced tea didn't taste right. Not sure if it was the ice, water, or concentrated tea, but the staff gave no issue with replacing the beverage.
Atmosphere: 4
Food: 4
Service: 5
They need to have the caramel brulee latte year round.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Blonde Roast - Sunsera
I visit this Starbucks 6 out of the 7 days in the week. I don’t mind paying the higher cost to get a coffee here instead of a Dunkin because I genuinely feel you pay for the customer service you receive. 90% of the time the customer service is great but when the employee has my order hanging out the windows I drive up and just says “here you go” in a condescending/irritated voice for each item I ordered it definitely doesn’t start my day off how I expected. Or when I pull up to let them know I’m here to pick up my mobile order and they state “I see you ordered that 3 minutes ago so we’re working on it.” I’m not sure what that clearly annoyed comment accomplishes when the app says ready in 3-6 minutes. Should I place it sooner or be able to predict how many cars will be in the drive thru? I understand if I was a rude customer and acted in a rush, then yes I would also point the my time out as well, but i am not that customer.
Service: 2
They excel at taking the “customer service” out of “customer service”. They didn’t listen while taking orders that were basic, and messed them up. Ok, np, but when we ask them to correct the error, we were inconveniencing them and they made us know it. Then, after trying to put up with their stellar personalities, they continued to not listen again when trying to correct the messed up drinks. The worst part is they quickly offered a free drink as if they knew they stunk. Here’s a novel thought, save the free drink and get the order right at the beginning. And throw in a smile once in a while.
Parking: great space. no problems with parking
Atmosphere: 1
Food: 2
Service: 1
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