I wish the food was better than what it is. I go to other wendys and I can tell workers take pride and the food is excellent.. this one is just ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Jr Cheeseburger
Orlando Guale
Absolutely upsetting. Person at the register was in training, no one cared to help her. She was struggling to take my order. Wanted to pay the difference for a medium cup instead of getting a small and they straight up denied me. Why? Who knows? They had 100’s of medium cups sitting behind them, I don’t understand as to why they couldn’t sell me one with my order. Totally ridiculous. Only reason I’m not giving zero stars to this place is because the food was fresh and most definitely not newbies fault. I managed fast food restaurants myself and my employees were never this arrogant.
I had trouble with the app and the window person said they are not trained on the app, and had no care that I waited 15 min on line to speak with them. My kids had a free frosty reward and rather then just give it to us, we drove away and went to Wappinger Wendy’s. Extremely nice people there. They helped us with the app and gave us the rewards.
D.C. Nation
I come here all the time and the man who’s working tonight on November 20 Wednesday at 11 PM. Has a nasty attitude and gives a mean side look and also disregarded my order and gave me the wrong order. I don’t appreciate this and that’s horrible customer service being that I worked for this company years ago. I always serve food with a smile on my face and that’s not what I saw tonight just very disrespectful and I’m not happy with the food that I got. I wish I checked my bad before I left
Atmosphere: 1
Food: 1
Service: 1
Frank F. Smith
I prefer Wendy's over the other two fast food chains.
Atmosphere: 4
Food: 4
Service: 4
Julz Lia
Alondra provided amazing customer service. Their system and the app malfunctioned but Alondra went out of her way to correct the issue and was so kind about it, wish people could take note from her. Thank you Alondra!
Service: 5
Sonia David
The fries don't miss. I don't really eat here aside from the fries as a vegan, but they do come in clutch on the road.
Atmosphere: 3
Service: 3
Tom R
Fast food??? Not at this establishment! Hands down the slowest customer service I’ve encountered in my 55 yrs, Understaffed ? Incompetence? Bad day? Bad employees? I’m guessing all of the above. Spend your time and money somewhere else..I thought living in the South was slow! This place makes the South look fast..ridiculous and not worth the time you spend in line. To think states want to make owners pay these degenerates 20.00 an hour is ludicrous
Service: 1
Nick Wilson
Sat in line in the drive-through with 3 vehicles ahead of me. After 15 minutes (I checked my watch), I still hadn’t been able to order and gave up. By this time, cars were backed up all the way out to the road waiting their turn with many more choosing to skip Wendy’s.
This has become a common theme for this location lately - best to just skip it entirely.
Service: 1
James Francese
I don’t know what happened here. It used to be the best fastest drive-thru around, It has gotten so much worse in the past few months. Where Now they are the slowest around. Worse than Burger King and that’s really bad.
It's Wendy's! The food is always consistent and the drive thru is very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Spicy Chicken Sandwich, Classic Chocolate Frosty, Dave's Single, Jr Cheeseburger, Jr Cheeseburger Deluxe
marcelo peralta
Very good
Atmosphere: 5
Food: 5
Service: 5
Fnaf Fanatic966
The food tasted alright, and it came out fast. Soda was not flat and had flavor.
Atmosphere: 4
Food: 4
Service: 4
Hannah
Placed a mobile order and waited in line for 35 minutes. I would’ve just turned around and left like a handful of other cars but I had already paid and don’t have money to just throw in the trash. After a grueling 35 minutes, my order was still missing items. Will never return.
John Fed
Sour Cream and Chive baked potato with missing Sour Cream. Doordash made a poor attempt at "fixing" this with a mere $1.23 credit
I wish the food was better than what it is. I go to other wendys and I can tell workers take pride and the food is excellent.. this one is just ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Jr Cheeseburger
Absolutely upsetting. Person at the register was in training, no one cared to help her. She was struggling to take my order. Wanted to pay the difference for a medium cup instead of getting a small and they straight up denied me. Why? Who knows? They had 100’s of medium cups sitting behind them, I don’t understand as to why they couldn’t sell me one with my order. Totally ridiculous. Only reason I’m not giving zero stars to this place is because the food was fresh and most definitely not newbies fault. I managed fast food restaurants myself and my employees were never this arrogant.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili, Cheese Fries, Baconator
I had trouble with the app and the window person said they are not trained on the app, and had no care that I waited 15 min on line to speak with them. My kids had a free frosty reward and rather then just give it to us, we drove away and went to Wappinger Wendy’s. Extremely nice people there. They helped us with the app and gave us the rewards.
I come here all the time and the man who’s working tonight on November 20 Wednesday at 11 PM. Has a nasty attitude and gives a mean side look and also disregarded my order and gave me the wrong order. I don’t appreciate this and that’s horrible customer service being that I worked for this company years ago. I always serve food with a smile on my face and that’s not what I saw tonight just very disrespectful and I’m not happy with the food that I got. I wish I checked my bad before I left
Atmosphere: 1
Food: 1
Service: 1
I prefer Wendy's over the other two fast food chains.
Atmosphere: 4
Food: 4
Service: 4
Alondra provided amazing customer service. Their system and the app malfunctioned but Alondra went out of her way to correct the issue and was so kind about it, wish people could take note from her. Thank you Alondra!
Service: 5
The fries don't miss. I don't really eat here aside from the fries as a vegan, but they do come in clutch on the road.
Atmosphere: 3
Service: 3
Fast food??? Not at this establishment! Hands down the slowest customer service I’ve encountered in my 55 yrs, Understaffed ? Incompetence? Bad day? Bad employees? I’m guessing all of the above. Spend your time and money somewhere else..I thought living in the South was slow! This place makes the South look fast..ridiculous and not worth the time you spend in line. To think states want to make owners pay these degenerates 20.00 an hour is ludicrous
Service: 1
Sat in line in the drive-through with 3 vehicles ahead of me. After 15 minutes (I checked my watch), I still hadn’t been able to order and gave up. By this time, cars were backed up all the way out to the road waiting their turn with many more choosing to skip Wendy’s.
This has become a common theme for this location lately - best to just skip it entirely.
Service: 1
I don’t know what happened here. It used to be the best fastest drive-thru around, It has gotten so much worse in the past few months. Where Now they are the slowest around. Worse than Burger King and that’s really bad.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
It's Wendy's! The food is always consistent and the drive thru is very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Spicy Chicken Sandwich, Classic Chocolate Frosty, Dave's Single, Jr Cheeseburger, Jr Cheeseburger Deluxe
Very good
Atmosphere: 5
Food: 5
Service: 5
The food tasted alright, and it came out fast. Soda was not flat and had flavor.
Atmosphere: 4
Food: 4
Service: 4
Placed a mobile order and waited in line for 35 minutes. I would’ve just turned around and left like a handful of other cars but I had already paid and don’t have money to just throw in the trash. After a grueling 35 minutes, my order was still missing items. Will never return.
Sour Cream and Chive baked potato with missing Sour Cream. Doordash made a poor attempt at "fixing" this with a mere $1.23 credit
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