Cafe Bench | Crêpe Flushing

They don’t sell regular decaf with cream, so instead of informing me , I was charged $7.50 for a decaf cafe latte with soy milk. That’s a bit much and think it should have been settled differently. Will not return because of lack of transparency!

Atmosphere: 4

Food: 3

Service: 3

What a lovely place! I got a cup of café latte and it tasted so good and very cute! The service was good and the music wasn't loud. I will definitely come back soon!

Atmosphere: 5

Food: 5

Service: 5

The atmosphere is pleasant. There are many nice spots to take photos with friends. I personally prefer the dessert crepes over the savory ones. The drinks are also very cute, especially with the teddy bear on top.

Atmosphere: 5

Food: 5

Service: 5

After lunch, we went for coffee and tea.
Great experience
Many interesting drinks and smoothies and goodies.
You should visit. 👍👍👍

Atmosphere: 5

Food: 5

Service: 5

It's a beautiful place! And delicious food.

Atmosphere: 5

Food: 5

Service: 5

It's a beautiful place to eat something sweet to brighten your day. I really like the Jasmine Bear; it's delicious, and the Aloha is one of my favorite dessert crepes. I highly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Cozy and comfortable for friends and family .

Honestly what a horrible place. The attitude of the staff is horrible! They are selective about who they want to give wifi to and who they don’t. Unfortunately I bought an overpriced Iced Latte that was average at best. I don’t understand if the worker was just being racist? Like I kid you not the look on her face was just horrid, I was as polite as I could be, but clearly, she thought she was superior. Word of advice to anyone going her, make sure you’re not brown or black, because they will be prejudiced towards you! Should just shut down the place.

Edit: your employee didnt point to anything, she just said no we dont.

Atmosphere: 1

Food: 1

Service: 1

I honestly hate writing reviews. I’m the kind of guy who doesn’t like to bad mouth anyone or business — especially in New York City, where running a small business is already tough enough. Prices are high, customers are demanding, and the last thing anyone needs is another negative comment online. But once in a while, something happens so outrageous, so disrespectful, that you can’t stay quiet. This is one of those moments. I’ve been a loyal customer of Cafe Bench for over 10 years. I’ve brought friends here, studied here, and supported this place since the early days. But after my most recent visit, I can confidently say — I will never be coming back. I came in with a group of six, including my wife, who’s pregnant and diabetic. She ordered a small matcha latte, which turned out to be incredibly sweet — undrinkable, really. I went to the counter and politely explained the situation, asking if they could kindly remake it with no added sugar for medical reasons. There were four employees behind the counter. The cashier mentioned the drink had five pumps of sugar (which is absurd, by the way) and went to ask her coworker what to do. That coworker checked with what seemed to be the manager — a Hispanic man — and came back to tell me I’d need to pay another $8.44 for a remake. I was stunned. I wasn’t asking for a refund, just a small accommodation for a legitimate health issue. I even suggested to simply add more milk or water to dilute it. But nope — flat refusal. “Store policy.” Frustrated, I told them to just give me the drink back and returned to my table. I quietly told my group what happened, and as they looked over — visibly confused — that same “manager” looked right at us and smirked. When I met his gaze, he pressed his hands together, bowed, and smirked again. Why is he bowing? Now, I don’t want to throw around words like racism lightly, but as an Asian person, I cannot overstate how humiliating that gesture felt. My entire table saw it. We were shocked and disgusted. If I hadn’t been there with small children, I would’ve walked out on the spot. Let me say this as someone who’s supported this café for a decade: Cafe Bench has gone completely downhill. •\tThe desserts are overloaded with sugar, chocolate, and ice cream — style over substance. •\tThe drinks are overpriced and inconsistent. •\tThe staff is unprofessional, and in my case, downright disrespectful. Years ago, I even used to study here until I learned from a former employee that the owner intentionally removed electrical outlets because she didn’t like people staying too long. That tells you everything you need to know about how they view their customers. And speaking of the owner — I’ve since heard that in local Korean community that she doesn’t have the best reputation due to similar rude and dismissive behavior. Sadly, after this experience, I believe it. At this point, Cafe Bench is surviving purely on its décor and Instagram appeal — not quality, not service, and certainly not integrity. If you want better value, friendlier staff, and actual respect as a customer, I recommend Cafe Grey, Beans & Malt, or Cafe Auburndale — all nearby and way ahead in every possible way. As someone who’s supported this business for 10+ years, it honestly pains me to say this — but Cafe Bench, you’ve lost a loyal customer for good.

Surprisingly a great cafe near me! Really love the ambiance and the foods are great as well. A nice place to chill and relax, I was doing some homework and really love it! I would highly recommend this place you to visit and do something.

Atmosphere: 5

Food: 5

Service: 5

The owner is the rudest person ever, she always gives nasty looks and talks with disrespect. She will literally look at you nasty is everyone from your party doesn’t buy something.

Atmosphere: 1

Food: 1

Service: 1

At first this place seemed okay, we decided to try it out since the other cafes were full. I liked the decor but the space did not feel welcoming. I got a few items to try and did some work. After about an hour and a half there studying, what seemed like the owner came up to us in a very aggressive way and told us to move tables and asked us why we needed an extra chair - the place was mostly empty and there were several empty tables. She said “ are you going to stay for 3 hours “ in a rude way… it’s a cafe so yes I’m doing work. I felt so unwelcome and disgusted. Don’t call yourself a cafe when you don’t want customers to stay and enjoy your space.

P.S I’ve had friends who told me to avoid this place because the owner was rude but I still decided to give it a shot. Not going back again.

Atmosphere: 1

Food: 1

Service: 1

the place is very spacious itself with lots of seating and at night it starts to get crowded so be aware of needing to wait a while. other than that the food and drinks are really good, the jasmine love a lot bear and it is, i the pancake is a must get!!

Atmosphere: 5

Food: 5

Service: 5

The crepes and drinks are delicious, unusual, and fun! Great place to meet a friend to chat, or to take care of business. Small, comfortable, and pleasant atmosphere. It can get noisy if there are kids, but that is to be expected.

Atmosphere: 5

Food: 5

Service: 5

A coffee shop with a nice atmosphere.

Atmosphere: 5

Food: 4

Service: 5