Ordered online for pickup, arrived 5 minutes after the app said it was ready - waited 20 minutes for order with no explanation as to why.
Go to the location on Francis Lewis Blvd & Hollis Ave for better service. Absolutely disgusting here.
Atmosphere: 1
Food: 1
Service: 1
K T (The Greatest Kiaz)
Horrible customer service....
Alexander Martinez
Terrible, slow, and rude
Service: 1
Robert Cordero
Worst place to order the either mess up the order or delivered it to the wrong address and the go back to get food they left on the floor and bring it to you with bugs on it!!!
Atmosphere: 1
Food: 1
Service: 1
Stacey Slays
Never ordering from here again tell me why I’m waiting more than 20 minutes for the food that said completed from the app like make it make sense and also they’re talking with no masks over the food. They’re laughing and they’re just watching us as we are for our food like what’s the problem and when I did say excuse me so I can get my pizza. The lady was like give me a minute and then proceeded to make me wait 10 more minutes like do we not know the concept of time. I also witnessed them cross contaminating so anyone that orders from here if you’re vegan or vegetarian they’re cutting the same pizza they like the same pepperoni pizza whatever they use to slice every other pizza so yeah you’re eating meat nonetheless.
Atmosphere: 1
Food: 2
Service: 1
DeaN Fash
If I could give no stars I would...they took over an hour to deliver 2 pies and on of the pie had a small pebble in it!! Yes a rock in the cheese pizza! Omggg! What's going on here!
Food: 1
Service: 1
San “Paranoid”
The food isnt as bad as their customer service. They refuse to modify orders in order to add a coupon. They offer no solution. 0 stars for customer service.
Parking: Metered Parking available infront of the store. Free parking available on the streets.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Mm M
Pizza arrived cold
Food: 1
Service: 1
Ramona Amirtharajah
Terrible, ordered online didn’t get order almost an hour later. The pizza was cold
Don P. Swayz
Ordered food at 630pm.... they showed up 90 minutes later, refused to come into the building, & gave me the wrong order... The food looked terrible 🤢🤮 Called them & was told to keep the pizza I have. Huh?? No. Then was told to wait on the corrected delivery for another 30 or so minutes by the manager. Called back an hour later, they said it was ten minutes away.... another hour later, I called ten times with no answer just to get my cash refund. Finally someone picked up around 1130pm & hung up the phone after saying the manager is gone for the night. Not gonna say what comes next here, but you might see it on the news. They got the wrong one. WORST place ever!
0 stars!! Correction, negative stars!! They spit in the food!!!! And they deliver 3+ hours late. NEVER ORDER FROM HERE!!! THIS PLACE SHOULD BE SHUT DOWN IMMEDIATELY!!!!!
Atmosphere: 1
Food: 1
Service: 1
Veronica Reyes
my order come 2 hours late also my pizza taste like carbord.very cold pizza very bad and rude costumers services when I call the store thas so poor service's never again domino's
Service: 1
Amanda Vialva
I ordered a pie for pickup on Super Bowl Sunday and estimated wait time was 34-44 minutes. After 1 hour of waiting, I went into the store to see what number my order was on the queue, turns out I was fifth in line. There was another customer with the same name as me who was fourth in the queue. As I was waiting in the store, the customer fourth in queue came in as well and asked to cancel their order. Just looking at the first name, the Dominos worker cancelled mine by accident instead. As I had waited a whole hour and knowing my order was about to be prepared, I asked the manager if I could have my order reinstated in the queue, and was turned down. Unprofessional staff with no consideration for customer satisfaction or experience. I won’t be ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Nabeeha Jahir
Worst experience ever! Please don't waste your time here!!! My teacher ordered pizza for our class, in celebration for our accomplishments. We had pre ordered our pizza in the morning. We all were so excited and waiting for our pizza however it did not come on time and our teacher had called the place to check on the order. After 45 minutes of being on hold, they finally attended the call. Everyone was very pissed and our teacher clearly said that he wanted his money back, since he had already prepaid for the order. When they finally came outside with the order, the delivery man didn't even know how to reply. We were telling him about our issue and he didn't reply properly. He did not understand English, the language barrier really just made the service even worse. The workers seemed like they could care less. Our classes only last a certain amount of time, because if the delay many kids didn't get to eat, it was super unfair. This place was lucky that some kids had lunch after that class. This experience was the worst and everyone in that class, including the teacher, will never be buying from this place again. Y'all are wack.
Tommy Chen
Right as I write a 5-star review, this Dominos goes out of its way to screw up. I ordered a pan Extravaganzza and a medium two topping pizza. They make then2 topping on the pan and the Extravaganzza on the hand tossed. OK, fine, just remake them. Nope, they refuse to do that. OK, can I have a 2-liter soda as compensation? Nope, that's too much. OK, now I'm getting really annoyed. Can we have the toppings on the side and added to the pan pizza? Nope, that'll give me two Extravaganzza pizzas. Don't forget this whole time, they're the ones who screwed up a premium pizza. I lose it on them, cursing the general manager out. Finally they cook the toppings on the side and add it to the messed up pan pizza. Seriously, if Dominosnis telling employees to nickel and dime over 50 cents of toppings or sodas when they completely mess up an order, they need to recheck their customer service. It's literally nonsensical what I had to go through just to get my pizza fixed.
Ordered online for pickup, arrived 5 minutes after the app said it was ready - waited 20 minutes for order with no explanation as to why.
Go to the location on Francis Lewis Blvd & Hollis Ave for better service. Absolutely disgusting here.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service....
Terrible, slow, and rude
Service: 1
Worst place to order the either mess up the order or delivered it to the wrong address and the go back to get food they left on the floor and bring it to you with bugs on it!!!
Atmosphere: 1
Food: 1
Service: 1
Never ordering from here again tell me why I’m waiting more than 20 minutes for the food that said completed from the app like make it make sense and also they’re talking with no masks over the food. They’re laughing and they’re just watching us as we are for our food like what’s the problem and when I did say excuse me so I can get my pizza. The lady was like give me a minute and then proceeded to make me wait 10 more minutes like do we not know the concept of time. I also witnessed them cross contaminating so anyone that orders from here if you’re vegan or vegetarian they’re cutting the same pizza they like the same pepperoni pizza whatever they use to slice every other pizza so yeah you’re eating meat nonetheless.
Atmosphere: 1
Food: 2
Service: 1
If I could give no stars I would...they took over an hour to deliver 2 pies and on of the pie had a small pebble in it!! Yes a rock in the cheese pizza! Omggg! What's going on here!
Food: 1
Service: 1
The food isnt as bad as their customer service. They refuse to modify orders in order to add a coupon. They offer no solution. 0 stars for customer service.
Parking: Metered Parking available infront of the store. Free parking available on the streets.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Pizza arrived cold
Food: 1
Service: 1
Terrible, ordered online didn’t get order almost an hour later. The pizza was cold
Ordered food at 630pm.... they showed up 90 minutes later, refused to come into the building, & gave me the wrong order... The food looked terrible 🤢🤮 Called them & was told to keep the pizza I have. Huh?? No. Then was told to wait on the corrected delivery for another 30 or so minutes by the manager. Called back an hour later, they said it was ten minutes away.... another hour later, I called ten times with no answer just to get my cash refund. Finally someone picked up around 1130pm & hung up the phone after saying the manager is gone for the night. Not gonna say what comes next here, but you might see it on the news. They got the wrong one. WORST place ever!
Food: 1
Service: 1
Restaurantji Recommends
0 stars!! Correction, negative stars!! They spit in the food!!!! And they deliver 3+ hours late. NEVER ORDER FROM HERE!!! THIS PLACE SHOULD BE SHUT DOWN IMMEDIATELY!!!!!
Atmosphere: 1
Food: 1
Service: 1
my order come 2 hours late also my pizza taste like carbord.very cold pizza
very bad and rude costumers services when I call the store thas so poor service's never again domino's
Service: 1
I ordered a pie for pickup on Super Bowl Sunday and estimated wait time was 34-44 minutes. After 1 hour of waiting, I went into the store to see what number my order was on the queue, turns out I was fifth in line. There was another customer with the same name as me who was fourth in the queue. As I was waiting in the store, the customer fourth in queue came in as well and asked to cancel their order. Just looking at the first name, the Dominos worker cancelled mine by accident instead.
As I had waited a whole hour and knowing my order was about to be prepared, I asked the manager if I could have my order reinstated in the queue, and was turned down. Unprofessional staff with no consideration for customer satisfaction or experience.
I won’t be ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever! Please don't waste your time here!!! My teacher ordered pizza for our class, in celebration for our accomplishments. We had pre ordered our pizza in the morning. We all were so excited and waiting for our pizza however it did not come on time and our teacher had called the place to check on the order. After 45 minutes of being on hold, they finally attended the call. Everyone was very pissed and our teacher clearly said that he wanted his money back, since he had already prepaid for the order. When they finally came outside with the order, the delivery man didn't even know how to reply. We were telling him about our issue and he didn't reply properly. He did not understand English, the language barrier really just made the service even worse. The workers seemed like they could care less. Our classes only last a certain amount of time, because if the delay many kids didn't get to eat, it was super unfair. This place was lucky that some kids had lunch after that class. This experience was the worst and everyone in that class, including the teacher, will never be buying from this place again. Y'all are wack.
Right as I write a 5-star review, this Dominos goes out of its way to screw up. I ordered a pan Extravaganzza and a medium two topping pizza. They make then2 topping on the pan and the Extravaganzza on the hand tossed. OK, fine, just remake them. Nope, they refuse to do that. OK, can I have a 2-liter soda as compensation? Nope, that's too much. OK, now I'm getting really annoyed. Can we have the toppings on the side and added to the pan pizza? Nope, that'll give me two Extravaganzza pizzas. Don't forget this whole time, they're the ones who screwed up a premium pizza. I lose it on them, cursing the general manager out. Finally they cook the toppings on the side and add it to the messed up pan pizza. Seriously, if Dominosnis telling employees to nickel and dime over 50 cents of toppings or sodas when they completely mess up an order, they need to recheck their customer service. It's literally nonsensical what I had to go through just to get my pizza fixed.
Atmosphere: 1
Food: 3
Service: 1
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